Ali İhsan Topal

Product Owner, Principal Analyst Execution Lead at Turkcell Technology at Turkcell Technology
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Contact Information
us****@****om
(386) 825-5501
Location
Istanbul, Istanbul, Turkey, TR

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Credentials

  • Professional Scrum Product Owner™ I (PSPO I)
    Scrum.org
    May, 2022
    - Nov, 2024

Experience

  • Turkcell Technology
    • Türkiye
    • Information Technology & Services
    • 400 - 500 Employee
    • Product Owner, Principal Analyst Execution Lead at Turkcell Technology
      • Mar 2020 - Present

      • Managed backlog of two agile teams, maintained product strategy • Elicited business requirements, designed high level solutions, created technical analysis documents for software projects involving multiple business and delivery teams • Leader of integration team (NEXUS-like) consisting multiple product owners; managing backlog of whole domain • Agile cluster lead; responsible for quality metrics of domain with 70+ members • Managed backlog of two agile teams, maintained product strategy • Elicited business requirements, designed high level solutions, created technical analysis documents for software projects involving multiple business and delivery teams • Leader of integration team (NEXUS-like) consisting multiple product owners; managing backlog of whole domain • Agile cluster lead; responsible for quality metrics of domain with 70+ members

  • Turkcell
    • Türkiye
    • Telecommunications
    • 700 & Above Employee
    • Expert Process & Data Engineer
      • Apr 2012 - Mar 2020

      • Responsible for CRM production data and customer journey supervising (having 5M active customers) with software development, business and regulatory teams • Discovered root causes of problems and identified appropriate solutions, provided technical assistance to production team when issues arose • Monitored ongoing operation of processes and developed monitoring applications, processes to eliminate weak points or bottlenecks in business operations • Responsible for CRM production data and customer journey supervising (having 5M active customers) with software development, business and regulatory teams • Discovered root causes of problems and identified appropriate solutions, provided technical assistance to production team when issues arose • Monitored ongoing operation of processes and developed monitoring applications, processes to eliminate weak points or bottlenecks in business operations

  • GLOBAL İLETİŞİM
    • Telecommunications
    • 1 - 100 Employee
    • Senior Software Developer
      • Jun 2010 - Apr 2012

      • Designed and developed Java web, mobile, backend applications • Responsible for development and maintenance of company CRM , used by sales and customer relations teams, having 20K corporate customers. • Designed and developed Java web, mobile, backend applications • Responsible for development and maintenance of company CRM , used by sales and customer relations teams, having 20K corporate customers.

  • DiamondWorks
    • Istanbul, Turkey
    • Senior Developer
      • Jun 2006 - Dec 2009

      • Developed Java web, mobile and backend applications • Developed java mobile app with 100+ users, 10K+ transactions/day used by commercial field analysis crew • Developed Java web, mobile and backend applications • Developed java mobile app with 100+ users, 10K+ transactions/day used by commercial field analysis crew

Education

  • Marmara University
    Bachelor's degree, Computer Science & Engineering
    2002 - 2007

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