Settlement Practitioner - Group Services Supervisor

• May 2023 - Present

Settlement Practitioner

• Jan 2017 - Present

Sales and Customer Service Manager

• Jan 2017 - Present

Division Manager, Niche Perfumes - Commercial Category Management

• Feb 2015 - Jan 2017

Develop and create new perfume brands .set up brand strategy, marketing strategy, distribution for the developed Niche brands.Analysing and understanding the business requirments and translating them into action plans and numbers.ensure the division acheives the sales targets , profit targets maintin margins and control expenses .Motivate my team members and help them to reach their sales targets.Condcut development training sessions for the team member's skills.leading a team of brand managers, planners and sales ambassadors and ensuring all the employees are meeting the business planes , targets and the protocol of the com[pany.daily follow up on the sales acheivments and the inventory levels. Show less

Commercial Area Manager

• Jan 2010 - Feb 2015

1- Managing a group of stores2- Ensure shops to reach their monthly sales targets3-Ensure delivering exceptional Guest Experience.4-Increase the Average productivity per employee.5-Prepare monthly, quarterly and yearly action plans.6- arrange monthly meeting for my employees and share with them the plans and reviwes the acheivments and set up the objectives and the KPI's.7- work on a sessuccion and developing plan for the team members.held monthly meeting with other department's heads to disccuss the requirmnets.8- Work closely with the marketing deparment and set the marketing plans and requirments for each month and season.9- work on increasing profitability and reducsing the expenses and costs.10- Work clsely with the Training team for the requimrnts of the sales teams.11- Recruite high calibers.12- work closely with the project departments on designing the layouts and zones of the new opened stores.13- Manage and lead successful grand openings for more than 6 new stores.14 Conduct performance appraisals and performance managment, praise the high performers and coach closely the low performers. Show less

Retail Manager

• Apr 2003 - Jul 2010

Sales Administration Manager

• Jan 2001 - Apr 2003