Ali Dibirov
Contact center customer service representative at Azerconnect LLC- Claim this Profile
Contact Information
us****@****om
(386) 825-5501
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Location
Baku City, Contiguous Azerbaijan, Azerbaijan, AZ
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Experience
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Azerconnect LLC
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Azerbaijan
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Telecommunications
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700 & Above Employee
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Contact center customer service representative
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Apr 2023 - Present
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CONNECT TV&Internet
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Telecommunications
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1 - 100 Employee
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Technical Support operator
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Jan 2021 - Apr 2023
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Customer Support & Technical Support operator
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Jan 2021 - Apr 2023
• Answered incoming calls and provided highest level of professionalism and knowledgeable service to every customer.• Maintained strong call control and quickly worked through scripts to address problems.• Consulted with customers to resolve service and billing issues.• Engaged actively with callers, confirming or clarifying information and diffusing anger.
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Abu Arena Hotel
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Baku, Azerbaijan
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Reception Administrator
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Jun 2018 - Jun 2020
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"iZone" MMC
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Baku, Azerbaijan
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Call Center Operator
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Nov 2018 - Aug 2019
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Education
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2021 - 2023
Azerbaijan Technical University
Master's degree, Networks, Telecommunication and Information Distrubition -
2017 - 2022
Khazar University
Bachelor's degree, Electronics, Telecommunication & Radiotechnics
Community
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