Ali Diab

Customer Experience Specialist at Crystel.co
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Contact Information
us****@****om
(386) 825-5501
Location
Zarqa, Jordan, JO

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Bio

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Credentials

  • certificate in social media marketing and design
    Princess Sumaya University for Technology
    Apr, 2021
    - Nov, 2024
  • Certificate in Fundamentals of Digital Marketing Skills from Google
    Google
    Feb, 2021
    - Nov, 2024
  • Functional skills and interpersonal behavior patterns
    Yafli Company for Training and Consulting
    May, 2020
    - Nov, 2024
  • Training workshop "job skills"
    World Vision and the Housewives Association
    Mar, 2020
    - Nov, 2024
  • Arabic Typing Skills Course
    Ministry of Digital Economy - Information Technology Knowledge Station (Zarqa)
    Feb, 2020
    - Nov, 2024
  • Basic Computer Course
    Ministry of Digital Economy - Information Technology Knowledge Station (Zarqa)
    Feb, 2020
    - Nov, 2024
  • Foundation level English
    Housewives Association
    Dec, 2019
    - Nov, 2024
  • A course of effective and specialized press coverage in economic and financial issues.
    Jordan Media Institute
    Dec, 2018
    - Nov, 2024
  • Empowerment of youth energies program in Jordanian universities - Ana usharek
    Zarqa University
    Jan, 2017
    - Nov, 2024
  • Comprehensive press course
    Jordan News Agency (Petra)
    Feb, 2016
    - Nov, 2024

Experience

  • Crystel.co
    • Jordan
    • Outsourcing and Offshoring Consulting
    • 700 & Above Employee
    • Customer Experience Specialist
      • Mar 2023 - Present

    • Customer Service Agent
      • Nov 2021 - Mar 2023

  • Freelance
    • Social Media Marketing Specialist
      • Mar 2021 - Present

    • Journalist
      • Apr 2019 - Present

  • Jordanian Job Opportunities Recruitment Co
    • Jordan
    • Staffing and Recruiting
    • 1 - 100 Employee
    • Social Media Marketing Specialist
      • Nov 2020 - Mar 2021

  • Kareem hypermarket
    • Jordan
    • Personal Care Department Supervisor
      • Aug 2020 - Dec 2020

  • Kareem hypermarket
    • Jordan
    • Customer Service Representative
      • Mar 2020 - Aug 2020

      Helping customers, knowing their requirements, working to meet their needs, and knowing their opinions about the service provided to them. Helping customers, knowing their requirements, working to meet their needs, and knowing their opinions about the service provided to them.

  • Al-Dustour Daily Newspaper
    • Egypt
    • Newspaper Publishing
    • 1 - 100 Employee
    • Journalist
      • May 2019 - Sep 2019

      I have prepared several news reports, polls, and articles published in the Editing circles section I have prepared several news reports, polls, and articles published in the Editing circles section

Education

  • Zarqa University
    Bachelor's degree, Journalism and Media
  • Al-Jahez Secondary School for Boys
    Informatics Management

Community

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