Experience

Virtual Recall Ltd
• Practice Development Account Manager

  • Sep 2018 - Present


St Francis Group

• Australia
• Pharmaceutical Manufacturing
• 1 - 100 Employee

• Practice Support Manager

  • Jan 2015 - Jun 2018

  My role was to analyse and interpret business data relating to pricing, purchasing, profitability and to proactively identify and present opportunities to practice owners, practice managers, vets and veterinary nurses. Relationship building is key to ensuring trust and openness with my members & prospective members, leading to more open sharing of information. By working with data in spreadsheets I was able to present detailed and accurate business proposals to prospective and existing members. During my time with the St Francis Group I achieved: • Growth in member numbers by acquisition from competitor buying groups based on recommendation of the business and/or my personal skills as a Practice Support Manager • Growth in member numbers with new practice start-ups based on recommendation of the business and/or my personal skills as a Practice Support Manager • Defended member accounts from competitor buying groups • Introduced the concept of pet health plans and their benefits to the practice & the client, offering in-practice training as required • Illustrated the importance of offering a choice of pet insurance literature benefiting both practice & client and increased clinical options • Practice insurance options including buildings & contents, health & locum insurance • Pet finance for unplanned veterinary treatment • Pharmaceutical purchasing & rebate return and, if asked, alternative options available i.e. knowledgeable of the veterinary pharmaceutical & consumable market.



Dechra Veterinary Products Ltd

• Nutrition Development Specialist

  • 2013 - 2014

  My role was to further enhance sales of the veterinary exclusive Dechra Specific Clinical & Life-Stage Diets to veterinary practices in the UK. As a diet specialist: • I presented the concept of the product and discussed its benefits against the leading alternatives. This was an exciting challenge in establishing Europe’s biggest brand in the UK market to practices who were totally unfamiliar with its concept • On securing the business in both independent and corporate practices I would follow through with comprehensive training to audiences between 6 - 25 guests • Ongoing training support • Relationship building resulting in enhancement of sales based on product knowledge • Protecting the Dechra Specific Diet business from competitor approaches



Nurtured Pets

• United States

• Product Manager

  • 2010 - 2013

  Sales, marketing & product management to veterinary and pet retail markets. A range of unique products now well established within the UK and further development planned into Europe, Scandinavia & North American markets Sales, marketing & product management to veterinary and pet retail markets. A range of unique products now well established within the UK and further development planned into Europe, Scandinavia & North American markets



BVNA

• United Kingdom
• Civic and Social Organizations
• 1 - 100 Employee

• BVNA Council & Congress Organiser

  • 1980 - 1993

• Chairman

  • 1983 - 1985

  I held the role of Chairman during the significant name change from Animal Nuring Auxilliary to Veterinary Nurse.As BVNA evolved so did it's recognition by the veterinary profession. I am proud to have been a part of it's establishment and I am continually delighted to see the recognition nationally and internationally that it truly deserves.



Millpledge

• United Kingdom
• Business Supplies & Equipment
• 1 - 100 Employee

• Territory Manager

  • 1990 - 1992

  My role was to take the Millpledge range of products into Scotland & North of England. I sold an excellent range of pharmaceuticals, disposables, comsumables & a small range of equipment to veterinary practices. My role was to take the Millpledge range of products into Scotland & North of England. I sold an excellent range of pharmaceuticals, disposables, comsumables & a small range of equipment to veterinary practices.



C-Vet

• France
• Veterinary Services
• 1 - 100 Employee

• Veterinary Territory Manager

  • 1988 - 1990

  C-Vet were the original veterinary company to market pharmaceuticals & vaccines to the veterinary profession. The team received regular sales training and team building exercises that stay with me today. Often incentive driven targets produced even more impressive results, whilst basic targets were the initail aim. C-Vet were the original veterinary company to market pharmaceuticals & vaccines to the veterinary profession. The team received regular sales training and team building exercises that stay with me today. Often incentive driven targets produced even more impressive results, whilst basic targets were the initail aim.



Willington Medicals

• United Kingdom
• Medical Practices
• 1 - 100 Employee

• Territory Rep & Wholesale Depot Manager

  • 1984 - 1988

  I initially joined the company as a Territory Rep calling on all areas south of Derby. My remit was to sell the veterinary wholesale service to veterinary practices. I had to demonstrate the benefits of Willingtons over competitor wholesale services. On occasion, as required, I would demonstrate pieces of equipment following through with confirming the sale. I later managed the Reading Depot, overseeing a team of 12 employees and around 200 regular customers. I represented Willingtons at all veterinary exhibitions across the country.