Sales Support

• Aug 2022 - Present

Kaufmann EFZ mit Matura - M Profil

• Mar 2019 - Jul 2022

The field of activity essentially includes the following activities:• Billing:- Processing telephone and written customer inquiries regarding invoices and payment reminders in German, English and French- Printing, packing and checking of daily invoices and reminder notices- Adjustments of invoices and credit notes- Clarifications and adjustments of returned invoices- Cooperation in the collection transfers after receipt of payment• Reception:- Answering and transferring the calls in German, French and English.- Handling cancellations, address- and owner changes- Mail processing• Logistics:- Configuring and shipping routers- Receiving and entering shipments- Inventory management- Processing of returned devices• Accounting:- Reading and accounting of the creditors- Cooperation and control of the reminder procedures- Reading and accounting of accounts debtor invoices- Management of the cash register• Internet Support (DSL)- Processing of telephone and written technical inquiries from customers regarding technical difficulties in the area of Internet, TV and telephony in German, English and French- Cooperation in the processing of instructions- Carrying out address changes and subscription adjustments