Ali Çetin

Sales Operations Manager at Borusan Otomotiv
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Contact Information
us****@****om
(386) 825-5501
Location
Istanbul, Istanbul, Turkey, TR
Languages
  • Türkçe Native or bilingual proficiency
  • İngilizce Professional working proficiency
  • Almanca Limited working proficiency

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Experience

    • Türkiye
    • Motor Vehicle Manufacturing
    • 500 - 600 Employee
    • Sales Operations Manager
      • Nov 2017 - Present

      Responsible for; -Retail sales planning and performance -Production planning and Supply & Demand management (Analyzed demand forecasts and enabled proper product planning) -End-to-end supply chain (demand-production-logistics-import-wholesale-retail-handover) -Demand management in Online Sales platform (BMW’ni Bul) -New products launch working collaboratively with a variety of stakeholders (e.g. Product, Marketing, CX) -Dealer management and programs (allocation management, bonus and incentive programs, special sales programs etc.) -Digitalization projects which increases operational efficiency and decreases operational risks such as RPA (Robotic Process Automation) in sales operations processes and demand prediction Show less

    • Switzerland
    • Food and Beverage Services
    • 700 & Above Employee
    • Sales Executive
      • Sep 2015 - Nov 2017

      - Set the individual weekly and monthly target for each Sales Representative and each territory- Monitor progress against sales value and volume targets- Design daily and weekly route plans for Sales Representatives in his/her respective territory- Ensure route efficiency (number of planned calls and call frequency) by taking necessary actions to improve the routes- Ensure addition of new outlets for the continuous development of the assigned area- Ensure merchandising and display of company products and efficient use of POP materials according to Nestlé guidelines and standards- Ensure product availability (Must SKU’s) at all relevant outlets through the distributor’s sales force per Company guideline- Ensure product freshness, adequate stock levels and FIFO to minimize bad goods return- Track delivery from Distributor to trade in the vans- Prepare adequate and timely sales forecasts for his assigned territory - Ensure adequate van stock levels for regular and promotional sales- Collect distributor debts within due dates- Conduct performance evaluation of Sales Representatives within his or her own team and review their accountabilities- Identify training needs of all Sales Representatives and Merchandisers to ensure that they are properly trained- Schedule time spend by working together with each individual team member- Provide permanent coaching by working together and by implementing exclusively the basic 5 steps of coaching; give feedback on performance and conduct regular appraisal interview - Assist in the recruitment process of distributor’s sales representatives- Coordinating correspondence and communication between the team members- Accurate and timely reports on Market intelligence: competitor activity, price change and promotional support- Recommending appropriate actions as required to meet or surpass sales objectives- Coordinate and execute cycle plan in his assigned territory Show less

    • Sales Operations Specialist
      • Jan 2014 - Aug 2015

      • TTS, Tender, Budget management• Providing data, reports, analyses for periodic evaluation of marketing and sales processes• Executing/Maintaining reporting, analyses and performance evaluation of sales activities • Monitoring the accuracy and efficient distribution of sales reports and other intelligence essential to the sales organization• Providing assistance in analyzing the marketing and sales data• Monitoring and reporting daily and monthly primary/secondary stock numbers of distributors• Making required updates in software to define new products, prices, promotions and distributers• Monitoring the agreement process with existing or new distributors• Distributor Management and Customer Management,• Management of distributor employees,• Performing analysis of potential customers. Show less

    • Marketing & Sales MT
      • Jun 2013 - Jan 2014

      • Providing data, reports, analyses for periodic evaluation of marketing and sales processes• Managing the entire process of production (Beverage)• Determining the amount of production and marketing activities• Executing/Maintaining reporting, analyses and performance evaluation of sales activities • Monitoring the accuracy and efficient distribution of sales reports and other intelligence essential to the sales organization• Providing assistance in analyzing the marketing and sales data• Monitoring and reporting daily and monthly primary/secondary stock numbers of distributors• Making required updates in software to define new products, prices, promotions and distributers• Monitoring the agreement process with existing or new distributors Show less

    • United Kingdom
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Advisory Trainee
      • Feb 2013 - Jun 2013

      •I joined Ernst & Young Advisory Risk Department in 2013. I have performed process auditing, reporting and advising project for the leading GSM Based Mobile Communication Company and EU based projects. •I joined Ernst & Young Advisory Risk Department in 2013. I have performed process auditing, reporting and advising project for the leading GSM Based Mobile Communication Company and EU based projects.

    • United Kingdom
    • Tobacco Manufacturing
    • 700 & Above Employee
    • Part-time at Marketing Department
      • Oct 2012 - Feb 2013

      •To support preparation for new launches • Being responsible for increasing the sales of only one product at a newsstand within the project. • Analyzing consumer habits. • Organizing the events and ensuring a participation. • Attending concerts, holiday programmes, openings, etc. for attracting the attention. • One month with SR's, other month with TMR's and the last month with Area Managers, we met our retailers and customers. • With Area Managers: signing the contrats with customers, listening troubles about sales or relationships in BAT, controlling the sales in area. Show less

    • South Korea
    • Computers and Electronics Manufacturing
    • 700 & Above Employee
    • Part-time at Marketing & HR Department
      • Jul 2012 - Oct 2012

    • Technology, Information and Internet
    • 1 - 100 Employee
    • Dijital Marketing Specialist
      • Jan 2012 - Jun 2012

      •Google Adwords Account Management of current partners •Monitoring & managing current Adwords Campaigns and corresponding Analytics results of all customers from different industries •Weekly calls with partners, evaluating the performance of last week according to Google Analytics outputs, regulation of campaigns regarding to conversion ratios •Development and suggestion of new Adwords campaigns to partners with respect to their objectives •Preparing monthly reports to for ongoing campaigns, compiling the results in an understandable manner for customer •In contact with Google, implementing new applications on Adwords(with special permission of Google for our agency) and experimentation of pilot shemes •Creating remarketing solutions for customers and designing display campaigns on appropriate web sites •In cooperation with Sales Dept. seeking for new partners and creating digital marketing solutions for new customers •At monthly basis realizing visits to customers (depending on their invitation), evaluating the last period with presentation of Adwords and Analytics Reports •Determining and implementing social media campaigns for sme customers and e-commerce companies •Improvement of FB pages •Supporting customers at scheduling and deciding weekly post content •Supporting SEO team with motivation of self-training Show less

Education

  • Boğaziçi Üniversitesi
    Master of Business Administration - MBA
    2017 -
  • Edirne Yıldırım Beyazıt Anadolu Lisesi
    2nd, Maths & Science
    2005 - 2009
  • Beykent Üniversitesi
    Industrial Engineering - 100% Scholarship
    2010 - 2014

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