Experience

Off the Grid Services, LLC

• Assistant Director of Operations

  • Jun 2015 - Present

  San Francisco Bay Area



Ricoh Americas Corporation

• United States
• Computers and Electronics Manufacturing
• 1 - 100 Employee

• District Operations Manager

  • Jul 2014 - Oct 2014

  South San Francisco • Reconfiguring 15 multi‐unit printing operations supporting both Ricoh and Genentech in all operational needs for operational efficiency and cost reduction. • Initiated monthly quantitative analysis reports identifying highest revenue sources for targeted business development communication increasing revenue up to 33%. • Hired new team to manage and operate Genentech’s design and printer center supporting over 12,000 end users and generating up to $200,000 in monthly revenue. •… Show more • Reconfiguring 15 multi‐unit printing operations supporting both Ricoh and Genentech in all operational needs for operational efficiency and cost reduction. • Initiated monthly quantitative analysis reports identifying highest revenue sources for targeted business development communication increasing revenue up to 33%. • Hired new team to manage and operate Genentech’s design and printer center supporting over 12,000 end users and generating up to $200,000 in monthly revenue. • Revised digital storefront ordering system to streamline and improve user experience for both Genentech end users nationwide as well as Ricoh responding employees. • Created new communication, management, and logistics policies and procedures making Genentech design and print center more efficient while lowering operating cost. Show less



Hartmann Studios

• United States
• Advertising Services
• 1 - 100 Employee

• Director of Operations

  • Jul 2011 - Sep 2012

  Richmond, California Managed the logistics, distribution, and storage of all physical assets pertaining to the company’s core business. Directed human resources and employment operations for a workforce of over 1,000 employees from 20 different departments with annual revenue of approximately $95 million. • Led operations to improve quality, efficiency, safety in risk management, and improve overall quality in the business core operation systems while improving inventory control, fleet management and training… Show more Managed the logistics, distribution, and storage of all physical assets pertaining to the company’s core business. Directed human resources and employment operations for a workforce of over 1,000 employees from 20 different departments with annual revenue of approximately $95 million. • Led operations to improve quality, efficiency, safety in risk management, and improve overall quality in the business core operation systems while improving inventory control, fleet management and training for all aspect of the operation. • Created new policies and procedures to make the organization more efficient and more productive. • Ensured that order fulfillment was precise, on time, and within budget. Managed supply chain by monitoring the flow of products and services including transportation, stock control, warehousing, and human capital. • Implemented a plan to remove and replace 200 of the company’s undocumented employees with a training program to have a pipeline of qualified managers, assistant managers, and back‐up department leads. • Co‐produced the most high profile event for Oracle users and technologists, Oracle Open World 2012, delivering over three million individual inventory items. • Developed and implemented new human resources policies and procedures including practical application of hiring procedures, Equal Employment Opportunity, Affirmative Action Programs, employee relations, safety, security, risk management, professional and organizational development, Human Resource Information Systems, and corporate wellness programs. • Worked with the sales teams to map out and logistically provide the best customers service to some of Northern California’s most influential teams and organizations. • Developed the first formal review process for employee evaluations. • Created a tracking program for employee capabilities company‐wide to match internal skill sets with organizational demands bolstering efficiency in staff utilization. Show less



Seoane Consulting

• Spain
• Real Estate

• Founder

  • Sep 2008 - Jun 2011

  San Francisco Bay Area Founded a real estate staging business that prepares homes for their maximum market potential. • Partnered in development of start‐up firm Casa Bella, Inc., staging residential homes for sale. • Directed operations to achieve primary objective to create the broadest buyer market appeal in order to generate the highest sale price with the least amount of time on market. • Collaborated with the selling team performing market research to help achieve the maximum sales price for… Show more Founded a real estate staging business that prepares homes for their maximum market potential. • Partnered in development of start‐up firm Casa Bella, Inc., staging residential homes for sale. • Directed operations to achieve primary objective to create the broadest buyer market appeal in order to generate the highest sale price with the least amount of time on market. • Collaborated with the selling team performing market research to help achieve the maximum sales price for residential properties by matching the staging design to the largest potential buyer market for each unique property. Show less



Starbucks Coffee Company

• United Kingdom
• Restaurants
• 1 - 100 Employee

• Quality Assurance Manager

  • Feb 2005 - Sep 2008

  San Francisco, California •Managed the quality of products and store facilities for over 800 stores in Northern California advising on the retail food code jurisdiction. • Managed audits, pest reports, customer complaints, and health inspections to identify risks at store level and improved regional quality by 85 percent over 3 years. • Provided food safety training to over 100 field managers ensuring operations met local code. • Streamlined pest control protocols saving the company an additional $80,000 per… Show more •Managed the quality of products and store facilities for over 800 stores in Northern California advising on the retail food code jurisdiction. • Managed audits, pest reports, customer complaints, and health inspections to identify risks at store level and improved regional quality by 85 percent over 3 years. • Provided food safety training to over 100 field managers ensuring operations met local code. • Streamlined pest control protocols saving the company an additional $80,000 per year while ensuring partner and vendor safety. • Served as key contact and project leader in efforts to address extreme and hazardous situations that required immediate and thorough examination at compromised locations. • Designed and managed product vision, road mapping, positioning, localization, quality assessment, competitive analysis, pricing, packaging, delivery distribution and launch. • Negotiated contracts with outside vendors resulting in annual net savings exceeding $100K. • Trained and mentored store leadership throughout the region to consistently exceed corporate performance targets by 95%. • Liaised between vendors, health department, and Starbucks corporate teams. Show less



Safeway / Vons Division

• Department Lead and Merchandiser

  • Nov 2002 - Nov 2004

  Arcadia, California • Managed 85 kiosk regional food service teams in performance management, quality control, and new store openings throughout California and Nevada. • Nearly doubled sales in one year from $9 million to $16 million in 2003. Sales in 2004 grew further to $24 million by enforcing performance management, implementing quality control guidelines, and efficiently managing new store openings. • Developed and implemented labor strike strategy during a four‐month period resulting in a $200,000… Show more • Managed 85 kiosk regional food service teams in performance management, quality control, and new store openings throughout California and Nevada. • Nearly doubled sales in one year from $9 million to $16 million in 2003. Sales in 2004 grew further to $24 million by enforcing performance management, implementing quality control guidelines, and efficiently managing new store openings. • Developed and implemented labor strike strategy during a four‐month period resulting in a $200,000 corporate savings with no impact on operational effectiveness. • Developed direct campaigns such as free standing inserts for print as well as other sales channels including Internet and radio broadcast. Show less



Safeway

• Brazil
• Computer and Network Security
• 200 - 300 Employee

• Purchasing Assistant

  • May 1999 - Jan 2001

  Pleasanton, California • Developed and led key inter‐department projects such as the installation of Starbucks Coffee kiosks, Cartronics locking systems, and end displays throughout Northern California. • Analyzed vendor performance and selected alternative vendors lowering costs by 10 percent. • Procured merchandise using purchase orders and completed contract documentation for installations. • Led inter-department projects, such as purchasing, installation of specialty departments. • Saved the… Show more • Developed and led key inter‐department projects such as the installation of Starbucks Coffee kiosks, Cartronics locking systems, and end displays throughout Northern California. • Analyzed vendor performance and selected alternative vendors lowering costs by 10 percent. • Procured merchandise using purchase orders and completed contract documentation for installations. • Led inter-department projects, such as purchasing, installation of specialty departments. • Saved the company $1,240,700.00 in property taxes due to equipment removal special project. Show less