Experience

The County of Fresno

• United States
• Government Administration
• 500 - 600 Employee

• info analyst

  • Mar 2013 - Present

  SOME HELPDESK TROUBLESHOOT,DATA ENTRY, SOME HELPDESK TROUBLESHOOT,DATA ENTRY,



resume

• Resume

  • 2010 - Present

  ALFREDO MORENO 3650 E. Weldon Ave. Apt. C Fresno, CA 93703 SKILLS PROFESSIONAL EXPERIENCE Production/Cook Anlin Windows 03/17-06/17 Clovis, CA Sierra Food Group 01/13-01/15 Fresno, CA Savemart Center 03/16-06/16 Fresno, CA The Bucket 01/15-03/17 Fresno, CA IT/Soft and Hardware Fresno County 01/06-06/06 Fresno, CA ITT Technical 09/05 to 09/06 Clovis, CA Fresno City College 01/03-12/04 Fresno, CA Cell Number: (559) 612-2267 Email: alfredo.moreno97@yahoo.com Cashiering Engineering Bilingual- Spanish Strong Customer Service Computer Support Special Machines Operating Computer Literate Technology Driving Forklift Office Equipment Knowledge Electronics Power Tools Answering Multi-line phones System Analysis Landscaping • Configured security settings or access permissions for groups or individuals. • Tested computer software or hardware, using standard diagnostic testing equipment and procedures. • Identified, analyzed, and documented problems with program function, output, online screen, or content. • Reviewed software documentation to ensure technical accuracy, compliance, or completeness, or to mitigate risks. • Tested repaired items to ensure proper operation. • Trained users in procedures related to network applications software or related systems. • Ran monthly network reports. • Documented help desk requests and resolutions. • Researched hardware or software products to meet technical networking or security needs. • Created or updated technical documentation for network installations or changes to existing installations. Show less



MORENOTECH

• computer tech

  • 2009 - 2012

  ALL COMPUTER REPAIR NEEDS. ALL COMPUTER REPAIR NEEDS.



Fresno City College

• Higher Education
• 700 & Above Employee

• helpdesk

  • Jan 2008 - Jun 2010

  REMOTE REPAIR PASSWORD CHANGE,ACTIVE DIRECT,REPAIR,DEPLOY,TRAK IT,WORK ORDERS. REMOTE REPAIR PASSWORD CHANGE,ACTIVE DIRECT,REPAIR,DEPLOY,TRAK IT,WORK ORDERS.