Alfredo M.

Fraud Analyst at NICE Actimize Xceed
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Contact Information
us****@****om
(386) 825-5501
Location
Stockton, California, United States, US

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Credentials

  • How to Train Your Brain for Maximum Growth
    LinkedIn
    Sep, 2021
    - Nov, 2024
  • The Five Thieves of Happiness (getAbstract Summary)
    LinkedIn
    Sep, 2021
    - Nov, 2024
  • Security Matters (To Everyone)
    LinkedIn
    Mar, 2021
    - Nov, 2024

Experience

  • NICE Actimize Xceed
    • United States
    • Computer and Network Security
    • 1 - 100 Employee
    • Fraud Analyst
      • Aug 2014 - Present

      Utilize Guardian Analytics analytics software and other third party tools to analyze, detect, and prevent fraud Analyze data to detect fraud patterns and trends Detect suspicious activity to intervene proactively and minimize loss Collaborate, problem solve and work to contribute the growth of the team and function Work collaboratively with Fraud Analyst to streamline detection process Demonstrate strong client service skills and a "here to help" approach Maintain confidentiality concerning all information and projects/assignments Maintain integrity, objectivity and discretion in the performance of duties Show less

  • The Wine Group
    • United States
    • Beverage Manufacturing
    • 700 & Above Employee
    • Grave Yard Shipping clerk
      • Jul 2011 - Aug 2014

      • Enter data into AS400 program for receipt and shipment of wine • Communicating with the Security office when specific containers are entering/leaving the yard • Checking for discrepancies in wine receivers versus what physically was received (brought in from, or shipped out to) • File the Receivers & Bills of Lading in Numerical order • File the orders with the pick tickets and Bills of Lading in alpha-numerical order. • Print and Bill out Pick Tickets • Communicating with the Security office when Live Load Appointments Arrive • Organize Orders and Receivers in order to hand out to Drivers to Load or Unload Trailers • Print out and Hand Out case code orders for Specific States • Organize and update Case Code Schedule • Run Confirmed and Unconfirmed order report to see what needs to get worked on that day • Communicate with Customer Service if any orders have issues before Printing Pick Ticket. Show less

  • Pacific Medical, Inc.
    • Medical Equipment Manufacturing
    • 200 - 300 Employee
    • Data Base Support Administrator
      • Jan 2011 - Jul 2011

      Support the day to day system entry requests o Most Request are received thru Emails for the following • Entering New Provider, New Items, New Clinics, New Vendors, New Patients • Generate reports as requested on excel or Access o By Lead, Senior Management, or Other Departments o Vendor Reports, Part number reports, Doctor Reports, Territory Reports, Inventory Reports • Maintain integrity of the data base o Checking Others Work In order to not Make Duplicate Entries, Or Misspelled Names o Update All Vendor Parts prices to Current o Update Taxes on all Items in System • Special projects as assigned o By Lead, Senior Management, Other Departments • Back up for Senior Administrator when required • Communicate with Sales Representatives for new any Request For their Purchase Orders • Receive Customer Service Calls when outside patients Need to place an order for new Parts or Equipment Show less

  • JPMorgan Chase & Co.
    • United States
    • Financial Services
    • 700 & Above Employee
    • Fraud Analyst
      • Mar 2009 - Jun 2010

      • Performed routine account activity review of risky transactions • Followed standard procedures and action plans to reduce exposure on suspect items and/or transactions • Opening fraud or loss cases as necessary and ensuring that case files are accurate and complete with all appropriate dispositions and detailed notes • Depending upon specific function, I communicated actions on suspect items to branch personnel, customers, Fraud Hotline and Corporate Security as necessary • Document the review and investigation process followed for each account reviewed and preparing various documents, reports and system entries as necessary for financial entry, certification, reporting and statistical purposes • Ensured that regulatory, legal, bank and audit requirements are met Show less

  • Washington Mutual Bank
    • United States
    • Banking
    • 1 - 100 Employee
    • Recovery Payment Accountant
      • Nov 2005 - Mar 2009

      • Re consolidated multiple General Ledgers • Reviewing and distributing Recovery payment reports • Assisted in training our outsourced India team • Conducted Browse Audits on outsourced teams work • Primary contact for support for outsourced team • Assisted in setting up and collecting on teams Promissory Note function • Phone support experience for customer service call center & Promissory Notes collection calls • Processed checks, offsets, RDI items, recovery payments, Collection payments • Assisted Manager with special projects and work flow processes. • Trained New employees joining department • Set up customer relations with Vendors o Main Contact for collection vendors o Created Daily invoice for Vendors o Created Excel sheet forms filled out by vendors o Kept record of year round o Created reports and worksheets needed by management for comparisons and work flow Show less

Education

  • Heald College
    Associate degree, Accounting\Business Managemnt
    2003 - 2005

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