Junior Service Delivery

• Jul 2023 - Present

Secondary Markets Marketing and Academy Intern

• Mar 2023 - Jul 2023

Secondary Markets Marketing: Management of the financial events at Borsa Italiana, support for the creation of the presentations, check of the materials and areas of the event. Meeting with team, clients and legal part for the contract for sponsorships and brand agreement, management of Purchase Orders and support for the team for external events. Secondary Markets Marketing: Management of the financial events at Borsa Italiana, support for the creation of the presentations, check of the materials and areas of the event. Meeting with team, clients and legal part for the contract for sponsorships and brand agreement, management of Purchase Orders and support for the team for external events.

IR Advisory and Academy Intern

• Sep 2022 - Mar 2023

IR Advisory: Financial advisory to listed companies, providing services such as Broker Market Share, Investor Books, Consensus, Analysis of shareholders, Investor Targeting. Knowledge of financial tools (IR manager, Factset and Refinitiv) and of products and services of IR Advisory. Academy: Support for the creation, management and realization of learning courses for both internal and external clients. Presence at the courses, interaction with clients and teachers, preparation of brochures, feedback forms and presentation slides. Management of database and check of contractual documents with both clients and suppliers Show less

Customer, Sales & Service Intern

• Sep 2021 - Mar 2022

I have been working in Accenture since September 2021. In these months my activities have been: 1. Support to the project team in the definition and implementation of sales plans for customers of various industries. 2. Support in the optimization of the sales process (from the definition of the product mix to pricing policies) and in the definition of project milestones 3. Creation of internal presentations on the Capability Network to be used by customers and preparation of internal evaluation questionnaires to guide the members of the project team on the progress of the activities. 4. Active participation in internal and external meetings with international clients. Show less

Junior Business Transformation Consultant

• Oct 2020 - Apr 2021

I have worked as a Project Manager Officer in the Transformation Consulting department with clients of the insurance sector. I was involved in three different projects: • In the first one I supported the Project Manager in organizing the migration of policy portfolio data from an obsolete technological platform to a more performing one. - This activity allowed me to be in direct contact with the client in the project meetings and in the internal preparatory ones. I managed all the deadlines of the project activities and monitored the flow of information between the client and the external service provider both inbound and outbound. • In the second activity, I supported the Project Manager in the preparatory stages of the State of Work Progress by creating power point documents that contained the periodic evolution of the activities to be submitted to the client in a synthetic way. - This activity involved various stages of collecting information, preparing documents to be shared in meetings, involving interested colleagues, and collecting the follow-ups included in the final document for each client. • The third activity involved the creation of a document that the client uses to introduce their new hires to their company. To prepare it, I carried out an analysis of the client company's organizational structure, focusing on its core business and development plans. I built an easy document in line with the company mission both from a graphic and content point of view that was greatly appreciated. For this activity I have carried out numerous on-desk research and comparative analysis. - Finally, I created reports that summarized the highlights of the meetings that were used by the participants as a memory. Show less

Assistente alle vendite

• Mar 2013 - Feb 2020

Involved in Affordable Art Fair, an international art exhibition located in Milan. For six years I have been working at Artematta booth by managing both national and international customers, providing information about paintings. I supported to sell and to manage invoices and to wrap. I improved my ability to talk to other people in different languages and helped the art company to raise its notoriety and to gain profits. Involved in Affordable Art Fair, an international art exhibition located in Milan. For six years I have been working at Artematta booth by managing both national and international customers, providing information about paintings. I supported to sell and to manage invoices and to wrap. I improved my ability to talk to other people in different languages and helped the art company to raise its notoriety and to gain profits.

Internship Risorse umane

• May 2019 - Jul 2019

I joined Human Resources area for three months for an internship. During this period of time I worked with the team that designs and delivers training courses for all employees. I attended the training courses and managed the certification process, verified these courses, reached the learning objectives and checked that every feedback was positive. I managed operational aspects such as preparing educational material for offices in both Milan and other parts of Italy. After a training phase of two weeks, I have managed the on-line platform “Learning & Development” and the process of certification for employees. During this period of time I have attended at a lot of meetings with agents and customers and I have arranged some courses via webcam using an interactive connection via PC. I have been invited to a Teambuilding event with customers to optimize the collaboration among teams (in this case among brokers and Zurich). I worked with Security Manager to assure that all the employees were aware of the safety procedures. I have checked the Ivass exams for new employees and I have been involved in all phases of this process until the final certification of employees. My last activity has been to write a report in which I explained the Cross-mentoring, one of the most important initiative in Zurich, a volunteer exchange of information between two colleagues with the aim of enlarge their knowledge and build a better way to work. I'm very proud of this activity because this report will be insert in a Sociology book that will be published by Catholic University of Milan. Show less