Experience

Laitram

• United States
• Machinery Manufacturing
• 100 - 200 Employee

• Employee Relations & Training Specialist

  • Jun 2022 - Present



Phillips 66

• United States
• Oil and Gas
• 700 & Above Employee

• Training Specialist

  • May 2014 - Jun 2022

  As Training Specialist (Human Resources), developed and implemented annual training plan for Reforming, Aromatics, and Low Sulfur Gasoline units, working closely with Operations Management and Business Team (customers) to prioritize training needs and schedule accordingly. Facilitated corporate wide leadership training initiative (Leading for Success). Developed and delivered new hire training and onboarding program. Created and updated training manuals and Computer Based Testing (CBTs). Acted as a resource for Operations support for Business Team. Served as Member of hiring/interview teams for operations and human resources. Tracked, maintained and audited all corporate training standards and initiatives (matrices for compliance). Assessed and evaluated job performance of Operators, training effectiveness, and procedures relevance annually. Show less

• Lead Operator

  • Jun 2006 - May 2014

  As Refinery Lead Operator, qualified on all complex jobs including control board operations. Responsible for quality assurance and control, product specification, and optimization in production in Complex 5 safely and efficiently. Trained to troubleshoot and problem solve on issues that could affect operational productivity in the field and on the control board.



U.S. Small Business Administration

• United States
• Government Administration
• 700 & Above Employee

• Customer Service Representative

  • Oct 2005 - Apr 2006

  Used established SBA guidelines to evaluate applicant’s eligibility for either SBA Loan or FEMA grant assistance. Analyzed applicant’s debt to income ratio to determine eligibility to proceed to next step in SBA’s loan process. Counseled and assisted disaster victims with personal and business loan applications. Closed personal and business loans for applicants that were approved by SBA and trained as Team Leader. Used established SBA guidelines to evaluate applicant’s eligibility for either SBA Loan or FEMA grant assistance. Analyzed applicant’s debt to income ratio to determine eligibility to proceed to next step in SBA’s loan process. Counseled and assisted disaster victims with personal and business loan applications. Closed personal and business loans for applicants that were approved by SBA and trained as Team Leader.



Orleans Parish School Board

• United States
• Primary and Secondary Education
• 300 - 400 Employee

• Instructional Support Team Teacher

  • Aug 1995 - Sep 2005

  Modeled lessons, provided professional development training and coaching to teachers at schools in corrective action for 30+ 4th grade students in self-contained setting. Used psychological training, ascertain student and parent academic interest and incorporate feedback into curriculum implementation. Modeled lessons, provided professional development training and coaching to teachers at schools in corrective action for 30+ 4th grade students in self-contained setting. Used psychological training, ascertain student and parent academic interest and incorporate feedback into curriculum implementation.