Experience

TIDI Products

• United States
• Medical Equipment Manufacturing
• 200 - 300 Employee

• • May 2022 - Present

  • Conduct detailed analysis and investigation of alerts and apply appropriate actions to reduce risk.• Interface with user community to understand security needs and implement procedures to make appropriate accommodations. • Collaborate on security architecture, practices, and security risk reduction. • Develop security standards & policies: o Cybersecurity Overall Policy o Cyber Incident Response Policy o Security Awareness Policy o Governance and Risk Management System• Application and vendor Risk Assessment• Mimecast Email Security management• CheckPoint Endpoint Management• DarkTrace Model and Device Breach Management• Cybersecurity Awareness Training Management • SCCM Server and Client Patching• O365 Environment management (MS Endpoint, Azure AD, Sigle Sign on, MFA, Conditional Access, SSPR)• Work with professionalism, integrity, respect, and innovation as a member of Cyber Security team. Show less

• • Jan 2022 - May 2022

  • Coordinate and execute IT enterprise wide projects • Tier 2 Escalation Level for enterprise wide incidents on user, server, network, applications and act as a liaison between operations and infrastructure and applications teams.• Own and manage Enterprise SCCM Client and Server updates deployment, PXE Imaging and application deployments.• Enterprise Office 365 accounts and Exchange Administration• Shortel VoIP system Administration• Enterprise Email Cloud-base security Administration• SharePoint Administration.• Active Directory environment administration• Provide support, leadership and coaching to Tier 1 and 2 Enterprise IT support team. Show less

• • Apr 2020 - Jan 2022

  • Coordinate and execute IT enterprise wide projects like: Windows EOL server 2019 and windows 10 client refresh Network hardware refresh New building relocations (Network, Surveillance Camera System) MFA and SSPR rollout Microsoft Intune MDM Migration of Exchange on-premise users, shared mailboxes, groups and distribution lists to O365• Tier 2 Escalation Level for Enterprise incidents on user, server, network, applications and act as a liaison between operations and infrastructure and applications teams.• Own and manage Enterprise SCCM Client and Server updates deployment, PXE Imaging and application deployments.• Enterprise Office 365 accounts and Exchange Administration• Shortel VoIP system Administration• Enterprise Email Cloud-base security Administration• SharePoint Administration.• Active Directory environment administration• Provide support, leadership and coaching to Tier 1 and 2 Enterprise IT support team. Show less



Aptude

• United States
• IT Services and IT Consulting
• 100 - 200 Employee

• IT Operations Analyst

  • Sep 2019 - Apr 2020

  Working as a contractor for TIDI Products LLC. • Coordinate and execute IT enterprise wide projects like: Network hardware refresh Migration of Exchange on-premise users, shared mailboxes, groups and distribution lists to O365 • Tier 2 Escalation Level for Enterprise incidents on user, server, network, applications and act as a liaison between operations and infrastructure and applications teams. • Own and manage Enterprise SCCM Client and Server updates deployment, PXE Imaging and application deployments. • Enterprise Office 365 accounts and Exchange Administration • Shortel VoIP system Administration • Enterprise Email Cloud-base security Administration • SharePoint Administration. • Active Directory environment administration • Provided support, leadership and coaching to Tier 1 and 2 Enterprise IT support team. Show less



Sensata Technologies

• United States
• Appliances, Electrical, and Electronics Manufacturing
• 700 & Above Employee

• Network & Server Systems Professional

  • Oct 2014 - Sep 2019

  Responsible of Coordinating and supervising IT projects: Server refresh Server migration from Colo to local sites (SQL and Apps) Network Refresh – 2 MDFs and 12 IDF for a total 34 Cisco Switches and 19 Aps PC Refresh Structured Cabling – Back End Refresh, Optic Fiber primary and redundancy. Support, monitoring, maintenance and backup of local servers and network hardware. Resolve Tier 2 trouble-ticket requests regarding local servers (SQL, application and file servers) and server-side hardware failures. Provide support and administration for the active directory environment including user rights, permissions, GPO, and general administration. Manage local physical and virtual servers (VMware & Hyper-V) Printer, Data, SQL, Infrastructure (AD, DHCP, DNS, WSUS), Application and License (TRESS, IXport, METCAL, SolidWorks, Bartender, etc.) Manage local network infrastructure that supports 1000+ AD Users on 2 Sites (CISCO Routers & Switches, LAN and Wireless Networks). Cisco UC Phone System Administration. Provided support, leadership and guidance to local IT support team on day to day activities. Show less



Coca-Cola CDF

• Mexico
• Food & Beverages
• 100 - 200 Employee

• • Jan 2009 - Oct 2014

  - Responsible of Coordinating and supervising IT support team.- Install Configure and Manage Printer, Data and Application Servers running on Windows Server 2000, 2003, 2008,Exchange 2003, and Active Directory.- Install Configure and Manage Desktops, Laptops and printers.- Install, Configure and Manage CISCO Routers, Switches, LAN and Wireless Networks.- Manage AVAYA G450 VoIP Phone System.- Manage network infrastructure that supports 350+ AD Users.- Manage Software and Hardware Inventory.- Provide Help Desk Support to Users (Active Directory, OFFICE 2007 -2010, Windows XP, Windows 7, CASHWindows, In House Applications and Hardware).- Responsible for the maintenance and support of Servers, PCs, Printers, Network Hardware, UPS, Controlled ClimateSystems.- Responsible of Coordinating and supervising IT projects (Structured Cabling, Fiber Optics, telecommunications,etc.) Show less

• • Dec 2005 - Jan 2009