Alfonso Garcia Martinez
Senior Technical Support Specialist at Mitek Systems ES- Claim this Profile
Contact Information
us****@****om
(386) 825-5501
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Location
Greater Barcelona Metropolitan Area, ES
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Credentials
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De-Escalating Conversations for Customer Service
LinkedInJun, 2022- Nov, 2024 -
Fundamentos del servicio de atención al cliente
LinkedInJun, 2022- Nov, 2024 -
Cómo gestionar equipos de trabajo
LinkedInMay, 2022- Nov, 2024 -
Communicating about Culturally Sensitive Issues
LinkedInMar, 2021- Nov, 2024 -
Customer Service: Handling Abusive Customers
LinkedInMar, 2021- Nov, 2024 -
Customer Service: Writing for Social Media
LinkedInMar, 2021- Nov, 2024 -
Liderazgo creativo
LinkedInMar, 2021- Nov, 2024 -
Managing a Customer Service Team
LinkedInMar, 2021- Nov, 2024 -
Remote Work Foundations
LinkedInMar, 2021- Nov, 2024
Experience
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Mitek Systems ES
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Spain
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IT Services and IT Consulting
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1 - 100 Employee
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Senior Technical Support Specialist
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May 2011 - Present
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Phuc S.L.
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Barcelona y alrededores, España
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Customer Service Specialist
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May 2007 - Dec 2010
tecnico Customer service. Encargado de dar soporte a traves de email y telefono. Tambien de dar formacion de nuestro software a clientes , por remoto y presencialmente. tecnico Customer service. Encargado de dar soporte a traves de email y telefono. Tambien de dar formacion de nuestro software a clientes , por remoto y presencialmente.
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