Account manager

• Mar 2017 - Present

Bar Manager and Assistant Restaurant Manager

• 2015 - 2016

-Doing regular stock-takes and ordering as necessary -Handling deliveries -Maintaining the condition of beer and wine -Overseeing or liaising with the kitchen -Enforcing health and safety rules -Adhering to budgets, increasing profits and managing cashflow oversee accurate cash-up procedures and ensure necessary paperwork is complete -Ensure adherence to cash management procedures -Ensure adherence to stock control procedures -Monitor and order supplies -Liaise with… Show more -Doing regular stock-takes and ordering as necessary -Handling deliveries -Maintaining the condition of beer and wine -Overseeing or liaising with the kitchen -Enforcing health and safety rules -Adhering to budgets, increasing profits and managing cashflow oversee accurate cash-up procedures and ensure necessary paperwork is complete -Ensure adherence to cash management procedures -Ensure adherence to stock control procedures -Monitor and order supplies -Liaise with suppliers and sales representatives -Make certain all deliveries are checked in correctly and documentation is correct -Check stock is correctly rotated and stored to reduce wastage -Oversee the bar display to maximize functionality and attractiveness -Advanced knowledge of spirits, wine and beer as well as mixes and garnishes. -Glassware and equipment expertise. Show less -Doing regular stock-takes and ordering as necessary -Handling deliveries -Maintaining the condition of beer and wine -Overseeing or liaising with the kitchen -Enforcing health and safety rules -Adhering to budgets, increasing profits and managing cashflow oversee accurate cash-up procedures and ensure necessary paperwork is complete -Ensure adherence to cash management procedures -Ensure adherence to stock control procedures -Monitor and order supplies -Liaise with… Show more -Doing regular stock-takes and ordering as necessary -Handling deliveries -Maintaining the condition of beer and wine -Overseeing or liaising with the kitchen -Enforcing health and safety rules -Adhering to budgets, increasing profits and managing cashflow oversee accurate cash-up procedures and ensure necessary paperwork is complete -Ensure adherence to cash management procedures -Ensure adherence to stock control procedures -Monitor and order supplies -Liaise with suppliers and sales representatives -Make certain all deliveries are checked in correctly and documentation is correct -Check stock is correctly rotated and stored to reduce wastage -Oversee the bar display to maximize functionality and attractiveness -Advanced knowledge of spirits, wine and beer as well as mixes and garnishes. -Glassware and equipment expertise. Show less

Bar tender and Server

• Mar 2014 - Nov 2015

• Replenishing and restocking the bar, always ensuring high level of stock management efficiency • Helped provide a safer workplace by cataloguing and dispatching health and safety information and posters for the whole company • Inspiring bar staff to deliver prompt, friendly and efficient service at all times. • Daily Stock Control and full weekly audit. • Responsible for management of brand standards, stock rotation & cashing up. •Working with the Executive Chef in coordinating… Show more • Replenishing and restocking the bar, always ensuring high level of stock management efficiency • Helped provide a safer workplace by cataloguing and dispatching health and safety information and posters for the whole company • Inspiring bar staff to deliver prompt, friendly and efficient service at all times. • Daily Stock Control and full weekly audit. • Responsible for management of brand standards, stock rotation & cashing up. •Working with the Executive Chef in coordinating & planning for big events. • Re-evaluating the beverage & wine list offered, highlighting trends & new products to managers. Show less • Replenishing and restocking the bar, always ensuring high level of stock management efficiency • Helped provide a safer workplace by cataloguing and dispatching health and safety information and posters for the whole company • Inspiring bar staff to deliver prompt, friendly and efficient service at all times. • Daily Stock Control and full weekly audit. • Responsible for management of brand standards, stock rotation & cashing up. •Working with the Executive Chef in coordinating… Show more • Replenishing and restocking the bar, always ensuring high level of stock management efficiency • Helped provide a safer workplace by cataloguing and dispatching health and safety information and posters for the whole company • Inspiring bar staff to deliver prompt, friendly and efficient service at all times. • Daily Stock Control and full weekly audit. • Responsible for management of brand standards, stock rotation & cashing up. •Working with the Executive Chef in coordinating & planning for big events. • Re-evaluating the beverage & wine list offered, highlighting trends & new products to managers. Show less

Bar Manager and Head Waitress

• Jun 2012 - Sep 2012

• Replenishing and restocking the bar, always ensuring high level of stock management efficiency • Reorganised the meeting booking process, implementing an online system which all staff can access, leading to reduced diary conflicts within the team • Helped provide a safer workplace by cataloguing and dispatching health and safety information and posters for the whole company • Inspiring bar staff to deliver prompt, friendly and efficient service at all times. •… Show more • Replenishing and restocking the bar, always ensuring high level of stock management efficiency • Reorganised the meeting booking process, implementing an online system which all staff can access, leading to reduced diary conflicts within the team • Helped provide a safer workplace by cataloguing and dispatching health and safety information and posters for the whole company • Inspiring bar staff to deliver prompt, friendly and efficient service at all times. • Daily Stock Control and full weekly audit. • Organising the daily rota and duties. • Responsible for management of brand standards, stock rotation & cashing up. • Working with the Executive Chef in coordinating & planning for big events. • Re-evaluating the beverage & wine list offered, highlighting trends & new products to managers. Show less • Replenishing and restocking the bar, always ensuring high level of stock management efficiency • Reorganised the meeting booking process, implementing an online system which all staff can access, leading to reduced diary conflicts within the team • Helped provide a safer workplace by cataloguing and dispatching health and safety information and posters for the whole company • Inspiring bar staff to deliver prompt, friendly and efficient service at all times. •… Show more • Replenishing and restocking the bar, always ensuring high level of stock management efficiency • Reorganised the meeting booking process, implementing an online system which all staff can access, leading to reduced diary conflicts within the team • Helped provide a safer workplace by cataloguing and dispatching health and safety information and posters for the whole company • Inspiring bar staff to deliver prompt, friendly and efficient service at all times. • Daily Stock Control and full weekly audit. • Organising the daily rota and duties. • Responsible for management of brand standards, stock rotation & cashing up. • Working with the Executive Chef in coordinating & planning for big events. • Re-evaluating the beverage & wine list offered, highlighting trends & new products to managers. Show less

Hotel Receptionist

• Jan 2011 - Aug 2011

• Welcoming guests to the hotel in a polite, friendly and helpful manner. • Dealing with late arrivals and assisting with early check-outs. • Check out departing guests using the hotel’s accounting system. • Taking payment from guests in the form of cash or credit cards. • Dealing with and resolving customer complaints. • Checking function sheets. • Managing group bookings for conferencing, the restaurant and accommodation. • Welcoming guests to the hotel in a polite, friendly and helpful manner. • Dealing with late arrivals and assisting with early check-outs. • Check out departing guests using the hotel’s accounting system. • Taking payment from guests in the form of cash or credit cards. • Dealing with and resolving customer complaints. • Checking function sheets. • Managing group bookings for conferencing, the restaurant and accommodation.