Experience

Monster Group (UK)

• United Kingdom
• Retail
• 1 - 100 Employee

• HR & Recruitment Specialist

  • Feb 2023 - Present

• Recruitment Assistant

  • Aug 2022 - Feb 2023



Estio Training

• United Kingdom
• Education Administration Programs
• 100 - 200 Employee

• Client Engagement Consultant

  • Feb 2022 - Aug 2022



Jackson Hogg

• United Kingdom
• Staffing and Recruiting
• 100 - 200 Employee

• Consultant

  • Dec 2021 - Feb 2022

  Jackson Hogg is a leading specialist recruitment and outsourced people services partner focusing on science, technology, engineering and manufacturing industries, internationally. Our team of discipline experts provide high quality, innovative recruitment and people services solutions to organisations seeking to find, train and retain exceptional talent across all functions. We offer a personal and tailored service that ensures you secure the right people for your organisation for the long term Email: alfie.cutsforth@jacksonhogg.com Phone: 07897932901 Website: https://www.jacksonhogg.com



White Label Studio

• United Kingdom
• Media Production

• Promotions and Business Development Executive

  • Oct 2021 - Dec 2021

  Freelance business development projects for various organisations including Sky, Youfibre, Npower and White Label Studio. Freelance business development projects for various organisations including Sky, Youfibre, Npower and White Label Studio.



Direct Business Solutions

• United Kingdom
• Utilities
• 1 - 100 Employee

• Energy Analyst

  • Jun 2021 - Oct 2021

  This was a Telesales role to promote the Energy Brokerage service to businesses across the UK. With KPI’s of 2 hours ‘call time’ a day to deliver a minimum of 3 energy bills a week to convert. The role was to engage SME business owners, establish rapport and trust to facilitate an energy supplier review. This was a Telesales role to promote the Energy Brokerage service to businesses across the UK. With KPI’s of 2 hours ‘call time’ a day to deliver a minimum of 3 energy bills a week to convert. The role was to engage SME business owners, establish rapport and trust to facilitate an energy supplier review.



Tesco

• United Kingdom
• Retail
• 700 & Above Employee

• Checkout Manager

  • Jan 2021 - May 2021

  Following the successful completion of Phase 1 of the MDP, Phase 2 was to return to stores to gain direct experience in departmental management as Checkout Manager at two stores in East and North Yorkshire.

• Future Skills partner

  • Aug 2020 - Dec 2020

  Recommended for the MDP, I was seconded as a Future Skills Partner to promote and train Store Managers, Line Managers and Staff on the newly implemented remuneration technology system. Working remotely and in store, I was responsible for stores across the region of Lincolnshire, East & North Yorkshire. The role included training delivery, mentoring and ongoing support.

• Support Team Lead

  • Oct 2019 - Aug 2020

  Promoted to Team Leader, I had responsibility for 60 Checkout Operators, the Customer Service Desk and Trolley Staff. My responsibilities included; daily cash reconciliation, front end customer service and complaint handling, staff training, development & disciplinary hearings, interdepartmental liaison.

• Customer Service Assistant

  • Aug 2017 - Sep 2019

  Responsibilities included; operating a checkout, stock control, sales promotion, customer service etc and included temporary secondments as Team Leader and Department Manager covering absence.