Technical Support Engineer

• Nov 2021 - Present

IT End User Support Apprentice

• Sep 2020 - Nov 2021

IT END USER SUPPORT (EUC) APPRENTICE

• Sep 2020 - Nov 2021

Customer sales

• Feb 2020 - Sep 2020

Here I developed my customer service skills by learning the customers needs and helping the customer to receive the correct products they need. I was also in charge on opening up the store and ordering stock for the store to ensure we have enough for customers when they come in. I also developed my multi tasking skills here where I was able to run the store whilst selling products to customers to ensure that there issues get fixed. Here I developed my customer service skills by learning the customers needs and helping the customer to receive the correct products they need. I was also in charge on opening up the store and ordering stock for the store to ensure we have enough for customers when they come in. I also developed my multi tasking skills here where I was able to run the store whilst selling products to customers to ensure that there issues get fixed.

Event Coordinator

• Sep 2019 - Oct 2019

During this role, I coordinated multiple events such as weddings, BBC news events at the natural history museum and multiple decorated events where communication was key to ensure everyone knew what they were doing. I had to work under high intense pressure to ensure that these events were finished in the time required. During this role, I coordinated multiple events such as weddings, BBC news events at the natural history museum and multiple decorated events where communication was key to ensure everyone knew what they were doing. I had to work under high intense pressure to ensure that these events were finished in the time required.

Customer Sales Specialist

• May 2016 - Jun 2016

At Maplins, I was a customer sales specialist where I specialized in the Tech and Games section of the store. I helped customers to ensure that they receive the correct advice or product that would suit their needs. I only worked here for 1 month due to work experience and working on weekends. At Maplins, I was a customer sales specialist where I specialized in the Tech and Games section of the store. I helped customers to ensure that they receive the correct advice or product that would suit their needs. I only worked here for 1 month due to work experience and working on weekends.

Finance Intern

• Mar 2016 - Apr 2016

During my time with this company I worked as a finance intern whilst working with the IT team. I supported Payments, Invoices, Orders and Reviewing files. I worked with the IT team as I had previous experience with creating Apps and supporting tech. During my time with this company I worked as a finance intern whilst working with the IT team. I supported Payments, Invoices, Orders and Reviewing files. I worked with the IT team as I had previous experience with creating Apps and supporting tech.