Experience

UPC Insurance

• United States
• Insurance
• 100 - 200 Employee

• Claims Product Owner & IT Software Release Manager

  • Nov 2021 - Present

• Production Support Business Analyst & Engineer

  • Apr 2019 - Nov 2021

• Business System Analyst

  • Nov 2018 - Mar 2019

  Business Systems SME for Policy & Legacy Systems Daily Scrum Ticketing queue management & troubleshooting Requirement gathering and user story creations

• Claims Operations Specialist

  • 2018 - 2019

• Front Desk Coordinator

  • Jul 2017 - 2018



Grow Financial Federal Credit Union

• United States
• Banking
• 300 - 400 Employee

• Relationship Specialist II

  • Jun 2016 - Jul 2017

  Teller transactions, opening accounts, IRA's, Trusts, Car loans, Credit Cards, Personal Loans, Wires, Security and Book Audits. Teller transactions, opening accounts, IRA's, Trusts, Car loans, Credit Cards, Personal Loans, Wires, Security and Book Audits.



Suncoast Credit Union

• United States
• Banking
• 700 & Above Employee

• Teller Supervisor/Member Advocate

  • Jan 2015 - Jun 2016

  Operating the teller line, responsible for my tellers, auditing the books and each teller on a weekly and monthly basis, balancing and auditing the vault, all daily paperwork, as well as keeping everything in compliance. Operating the teller line, responsible for my tellers, auditing the books and each teller on a weekly and monthly basis, balancing and auditing the vault, all daily paperwork, as well as keeping everything in compliance.



Bank of America

• United States
• Banking
• 700 & Above Employee

• Teller

  • Aug 2013 - Jan 2015