Marketing Manager

• Aug 2019 - Present

Assistant manager/ Pharmacy Technician

• Sep 2012 - Present

Within this role, I am trained to accept and dispense prescriptions, ensuring all legal requirements are fullfilled and SOPs are being followed. Accurately assembling prescribed items, labelling them appropriately, including cautionary and auxiliary labels; ordering pharmaceutical stock (including special orders); maintaining the stock; managing items owed to patients; to deal with surgeries and doctors to meet patient requirements; communicating with all patients and staff in a pleasant and professional manner.As I am a very ambitious person I have always demonstrated my strong determination to progress, for the Pharmacy, the “Stop Smoking practitioner” I strongly support my Pharmacy My role involves implementing promotions and planograms; booking Locums and verifying their references; fulfilling the staff rota, confirming payments for Locums and for staff overtime. I am in charge of the Quality Payments scheme which involves ensuring all service criterias are being met and adhered to; sufficient documentation is being held as evidence; motivating the team to hit all targets within good time of all deadlines. A major aspect of my role involves making sure we all understand the safer care policy putting it at the heart of what we do. I oversee the training and development of pharmacists and pharmacy colleagues to ensure we provide the best services including providing training on vitality health, private health check, Bp monitoring and stop smoking. I help analyse profit and loss statements each month and assist in adjusting our targets to hit our budgets. I brief the team weekly on our targets, encouraging, motivating and promoting I have contributed to leading the team to a 59% increase in MURs, 57% increase in NMS, 34% increase in items year to date, together with exceeding out OTC sales budget each month. We have also exceeded our FLU vaccination target by 88%. This has allowed us to grow our buisness towards turning over a monthly profit.

Assistant Manager

• May 2012 - Jan 2015

assintant manager

• Jan 2010 - Jan 2012

I was working in the evening as Restaurant Head Waiter (120-130 covers); occasionally I was doing outside catering with the Restaurant itself. Throughout the night I was the Night Porter for the small hotel (9 bedrooms), covering all the duties (check-ins, check-outs, arrivals, room service and breakfast service in the morning). I was working in the evening as Restaurant Head Waiter (120-130 covers); occasionally I was doing outside catering with the Restaurant itself. Throughout the night I was the Night Porter for the small hotel (9 bedrooms), covering all the duties (check-ins, check-outs, arrivals, room service and breakfast service in the morning).

assintant manager

• Aug 2006 - Dec 2009

When this position became available, the Restaurant called me back and I started working as Restaurant Supervisor to guarantee the complete customer’s satisfaction and to deliver outstanding customer service at all times, being partially responsible for the team.Very often my job role within the restaurant was “sommelier”, advising the customers on the wine choice to match their meal. When this position became available, the Restaurant called me back and I started working as Restaurant Supervisor to guarantee the complete customer’s satisfaction and to deliver outstanding customer service at all times, being partially responsible for the team.Very often my job role within the restaurant was “sommelier”, advising the customers on the wine choice to match their meal.