Alex P.
Country Manager at Gulf Project Solutions- Claim this Profile
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English Full professional proficiency
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French Limited working proficiency
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Arabic Elementary proficiency
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Turkish Elementary proficiency
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Romanian Native or bilingual proficiency
Topline Score
Bio
Nader Al Sayyed
Alex is a hard worker and a decent person who gives his heart for what he does very professional and dedicated person strongly recommend adding him to your company
Danielle Donohue
Alex was the most efficient communicator with a unique ability to act as both mediator and negotiator between our countries. Without him, I would not have been nearly as successful working in Qatar as I was. He’s a great friend and my only regret was not moving to Qatar permanently to continue working as a Business Manager. Any company will find Alex as a great resource to the team as well as dedicated leader.
Nader Al Sayyed
Alex is a hard worker and a decent person who gives his heart for what he does very professional and dedicated person strongly recommend adding him to your company
Danielle Donohue
Alex was the most efficient communicator with a unique ability to act as both mediator and negotiator between our countries. Without him, I would not have been nearly as successful working in Qatar as I was. He’s a great friend and my only regret was not moving to Qatar permanently to continue working as a Business Manager. Any company will find Alex as a great resource to the team as well as dedicated leader.
Nader Al Sayyed
Alex is a hard worker and a decent person who gives his heart for what he does very professional and dedicated person strongly recommend adding him to your company
Danielle Donohue
Alex was the most efficient communicator with a unique ability to act as both mediator and negotiator between our countries. Without him, I would not have been nearly as successful working in Qatar as I was. He’s a great friend and my only regret was not moving to Qatar permanently to continue working as a Business Manager. Any company will find Alex as a great resource to the team as well as dedicated leader.
Nader Al Sayyed
Alex is a hard worker and a decent person who gives his heart for what he does very professional and dedicated person strongly recommend adding him to your company
Danielle Donohue
Alex was the most efficient communicator with a unique ability to act as both mediator and negotiator between our countries. Without him, I would not have been nearly as successful working in Qatar as I was. He’s a great friend and my only regret was not moving to Qatar permanently to continue working as a Business Manager. Any company will find Alex as a great resource to the team as well as dedicated leader.
Credentials
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Economics and International Business Certification
IBMI - International Business Management InstituteJul, 2021- Nov, 2024 -
Strategy and Operations Certification
International Business Management Institute (IBMI)Jul, 2021- Nov, 2024 -
(PMI-PMP)® Project Management Professional
Green International for PMIMay, 2016- Nov, 2024
Experience
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Gulf Project Solutions
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Kuwait
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Business Consulting and Services
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1 - 100 Employee
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Country Manager
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Dec 2018 - Present
• Oversee and guide local operations tempo, primarily in Kuwait and Qatar. • Monitor client services delivery, personnel and resource assignment, revenue streams. • Conduct the daily operational briefings, prepare and submit business status and summary of service deliverables to Executive Leadership. • Submit monthly reports and respond to clients issues and expectations. • Maintain positive work relationships with clients, collecting feedback and creatively resolving issues. • Responsible to develop and maintain operational policies and processes enabling seamless growth and execution of the company's contracts, performance and mission requirements. • Designed, rolled out and maintained a robust and location-based operations knowledge database and comprehensive client data repository. • Prepare evaluation summaries and performance metrics reports against established standards to contribute to ongoing business process and policy improvement. • Integration, establishment and maintenance of Cybersecurity and Quality Management Plans. • Design and deliver International Operations Training programs. • Support strategic business capture, prepare, integrate and submit business proposals, handle client onboarding and collect client reviews. • Coordinate and maintain positive and effective relationships with a variation of the following: Fortune 500 clientele, customer officials, local government officials, foreign government representatives, and local business officials as required. • Responsible for keeping the Exceutive Management, Regional/Corporate Operations Leadership apprised on changes to laws or local country rules, contracting regulations changes with potential impact to current or anticipated client programs. • Maintain a robust network of relationships with vendors that provide a broad range of services to the company and its clients. • Collaboratee effectively across multiple functional and line stakeholders to ensure successful business outcomes. Show less
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Middle East Business Solutions
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Kuwait
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Retail Office Equipment
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1 - 100 Employee
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Deputy Country Manager
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Jun 2013 - Dec 2018
• Deputize the Country Manager, while directly supervising the following departments: - Technical Services and Production - Human Resources - Facilities Management and Procurement - IT and Telecommunications - Documentation Control• Developed policies and procedures for proper handling of customer inquiries and mitigation of complaints, where applicable.• Responsible for resource management, client expectation management, the delegation of tasks to operations staff, and cross-company/interdepartmental activities.• Developed and implemented mechanisms for monitoring client project progress and for intervention and problem-solving.• Ran complex projects/programs from data gathering, planning, design and development to execution.• Managed relationships, deliverables, client expectations, and overall communication within teams.• Planned and scheduled project deliverables, goals, milestones, technical and client project documentation in accordance with contractual requirements and internal operating procedures.• Identify client requirements and plan lifecycle execution.• Defined and scheduled resources for mission implementation and service delivery.• Created strategies for risk mitigation and contingency planning, identify and mitigate service issues and risks related to client support.• Responsible for the financial performance from an operational standpoint, profitability and impact to the company's financial position.• Reporting to the Country Manager and VP of Operations, provided input to overall corporate strategy and direction.• Served as a trusted advisor both internally and externally with a strong ability to work in complex, fast-paced teams, dynamic environments, serving VIP clientele.• Able to motivate staff, increase efficiency and productivity, and lead high-performing tiger teams. Show less
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Support Services and Facilities Coordinator
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Jul 2011 - Jun 2013
• Initiated, implemented, and managed property maintenance strategies based on best practices in the FM industry, with an emphasis on planning/scheduling preventative/reactive maintenance.• Established, designed, implemented, rolled out and maintained a computerized maintenance management system still in effect after 10 years of operation. (CMMS) for tracking work orders, and maintenance history of the company's equipment.• Prepared reports, data, and made recommendations for improving operations and solving issues with the administered properties and client vehues.• Managed an internal team of 45 employees, in addiotn to over 100 outsourced maintenance contractors in ensuring that maintenance contractors are adequately trained, equipped, and motivated. • Ensured that the company's maintenance programs are condusted and completed in a safe, timely, and cost-effective manner.• Tracked, analyzed and improved key maintenance parameters such as asset utilization, maintenance cost, schedule compliance, etc.• Planned and finalized periodical maintenance budgets in coordination with the various operation departments.• Communicated and liaised directly with the operations departments in coordinating maintenance and repair work, ensuring rapid turaround of upgrades and repairs• Responsible for the testing of fire alarms, emergency lighting etc. on a routine basis as required by local authorities and Fire Service.• Spearhead the emergency maintenance works and executed emerbency drills: full power failure, evacuation fire system benchmark, failure of electro-mechanical, air-conditioning and life support systems.• Carried out all-inclusive portfolio survey to assess units for remedial maintenance, supervise refurbishment project works and prepare reports as requested. • Prepared the periodical operational reports (quarterly, semiannual and yearly. Show less
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Qatar Airways
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Qatar
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Airlines and Aviation
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700 & Above Employee
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Flight Services Director
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Feb 2004 - Apr 2011
• Operated on international sectors and leading the safety and customer service on Airbus and Boeing narrow and wide-body aircraft. • Constant liaison with In-flight Catering/Engineering/Duty-Free/OCC for any service recovery-related issues, for example, special meals requests, medical cases (MEDAS) etc. • Conducted flight briefings to assign crew positions, review flight conditions, confirm revision status of operational manuals, review selected emergency procedures, and to assess the grooming standard amongst the crew members • Supervising pre-boarding cabin security and emergency equipment checks to ensure all required equipment is onboard and serviceable, that there are no suspicious packages or items present within the cabin, and to to verify that there is no evidence that the security of the cabin has been compromised. • In coordination with the flight crew, commencing passenger boarding at the appropriate time, ensuring that boarding documentation is verified when required and that carry-on baggage conforms to company standards and limitations. • Making appropriate public address (PA) system announcements during boarding and, as appropriate, during all other phases of the journey. • Ensuring that the total number of passengers on board matches the passenger manifest • Ensuring that Flight Deck Security is maintained at all times. • Directing the arming (and disarming) of door emergency evacuation slides. • Ensuring that the cabin is secure for each phase of the flight. • Coordinated and direced the efforts of the cabin crew in the event of an inflight fire or other emergency, a medical incident, etc. • Completing and submitting all required forms and paperwork inclusive of, but not limited to: • customs forms and general declarations • accident and incident reports • reports, duty free reconciliation reports • Flight Attendant assessment reports • Company voyage/flight reports Show less
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IMTA TRavel and Shipping
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Turkey
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Operations Supervisor
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Jun 2002 - Jan 2004
• Training sessions for new tour guides. • Drawing up financial reports. • Drawing up tourists related documentation (flights/coach transit/ cruise ships arrivals and departures). • Maintaining permanent contact with facilities providers (airlines, transport agencies, insurance companies, hotels, tour guides agencies). • Performing airport transfers and tourist accommodation. • Informative meetings and presentations with the tourists. • Organising tours, cruises and entertainment activities and a tourist guide. • Romanian, English, French, Turkish translations. Show less
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DIVERTA
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Romania
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Retail
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1 - 100 Employee
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Senior Sales Associate
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Sep 2001 - Jun 2002
Responsible for selling office furniture, as well as accessories and decorations. • Issuing installation work orders and clients delivery orders • Assuring delivery of goods to the address indicated by the customer and the coordination of the installation teams • Receiving the products corresponding to the department in which I worked, according to the directions indicated by the Management • Organizing the products and the requirements for stock replenishment in the office furniture department • Sales and stock reports to the Product Manager • Back Office activities • Fitting out products for showroom I worked with a great team and together we exponentially boosted the sales in the showroom continuously exceeding the sales targets. Show less
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ROSAL SERVIS SRL
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Bucharest, Romania
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Warehouse Administrator
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Oct 1999 - Aug 2001
Maintain effective communication with the Logistics Department, Accounting and Management • Bookkeeping of materials, assets, equipment, and products in the warehouse • Bookkeeping the materials, assets, equipment, and products used on the sites • Process the paperwork for incoming and outgoing goods • Invoicing and payment tracking • Maintaining balanced material stocks as per guidelines and policies • Periodical inventory Maintain effective communication with the Logistics Department, Accounting and Management • Bookkeeping of materials, assets, equipment, and products in the warehouse • Bookkeeping the materials, assets, equipment, and products used on the sites • Process the paperwork for incoming and outgoing goods • Invoicing and payment tracking • Maintaining balanced material stocks as per guidelines and policies • Periodical inventory
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Education
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2000 - 2004
Scoala Nationala de Studii Politice si Administrative (SNSPA)
Bachelor of Arts - BA, Public Administration Services -
1994 - 1999
GSIE - "Axiopolis" Technical School
Electromechanical systems for automated and conventional nuclear powerplants, Automation and electromechanics
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