Experience

Local Wisdom

• United States
• Technology, Information and Internet
• 1 - 100 Employee

• Internal Communications Consultant

  • Sep 2021 - Present

  • Facilitated the creation of weekly newsletters sent through SalesForce Marketing Cloud for both Neuroscience and Infectious Diseases & Vaccines • Oversaw the input, filtering, and image editing for multiple articles posted to Johnson & Johnson's Home CMS • Prepared and sent multiple standalone messages and meeting invitations through Outlook; From various stakeholders including, the Presidents of both Neuroscience and Infectious Diseases & Vaccines • Managed and created Distribution lists for both Neuroscience and Infectious Diseases & Vaccines by leveraging the field roster to ensure capture of all field and home employees that could be used to send to all employee's and select groups • Lead agency team in development and deployment of a newsletter redesign for NS and IDV TAs Show less



Triangle Tube

• United States
• Machinery Manufacturing
• 1 - 100 Employee

• Marketing Coordinator

  • Jul 2019 - Aug 2020

  • Responsible for the 250%+ average increase in social media followers across Facebook, Instagram, Twitter and LinkedIn by creating, managing and tracking social media content through programs such as Photoshop, Hootsuite, and Google Analytics • Assisting and leading event management for national and international conventions, national meetings, and company sponsored gatherings • Managing and editing monthly newsletters to clients and distributors through constant contact • Update and manage Triangle Tube’s website and as needed page creation through Kentico CMS Show less



Accelerated Enrollment Solutions

• United States
• Pharmaceutical Manufacturing
• 700 & Above Employee

• Marketing Associate

  • Jan 2018 - Jun 2019

  • Trusted to act as a marketing associate to maintain daily web-based marketing team duties after 4 months with the company using software such as QuickBase, GEMBA, and JIRA to fulfil requests • Overseeing weekly checks and updates on company branded websites housed in WordPress • Assisting then leading landing page, ad, and URL creation for various marketing tactics such as Search Engines, Social Media and Classifieds • Conducting user acceptance testing for study screeners to find defective questioning and UX flaws Show less



House of Talent PA

• Philadelphia, Pennsylvania

• Marketing And Public Relations Intern

  • Jun 2017 - Jan 2019

  •Assisted with writing press releases and other media communications to promote clients through live television or other media outlets for times of positive relations and crisis management •Developed and Plan promotional events and correspondences to promote clients and new products •Conducted market or public research to test products/clients or determine potential for product/client success, communicating results to client and management •Assisted with writing press releases and other media communications to promote clients through live television or other media outlets for times of positive relations and crisis management •Developed and Plan promotional events and correspondences to promote clients and new products •Conducted market or public research to test products/clients or determine potential for product/client success, communicating results to client and management



Prudential Financial

• United States
• Financial Services
• 700 & Above Employee

• Customer Service Representative

  • Jun 2017 - Jan 2018

  • Confer with customers by telephone to provide information about products or services, enter and update information, cancel accounts, or obtain details of complaints • Check to ensure that appropriate changes were made to resolve customers' problems. Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken • Resolve customers' service or billing complaints by performing activities such as billing research, and service requests to refund money and adjusting bills • Issue contract forms, prepare change of address records, or issue service discontinuance orders, using computers. Show less



Susquehanna University

• United States
• Higher Education
• 700 & Above Employee

• Office of Global Affairs Social Media Intern

  • Aug 2016 - May 2017

  • Update university’s study away social media platforms to inform students of upcoming events and deadlines • Set up and manage electronic filing systems, record information, update paperwork, and maintain university documents • Instruct students on processes of study away programs through in-person meetings and coordinate informational events • Update university’s study away social media platforms to inform students of upcoming events and deadlines • Set up and manage electronic filing systems, record information, update paperwork, and maintain university documents • Instruct students on processes of study away programs through in-person meetings and coordinate informational events



Primark

• Ireland
• Retail
• 700 & Above Employee

• Retail Supervisor

  • Jun 2016 - Sep 2016

  • Provide customer service by greeting and assisting customers and responding to customer inquiries and complaints • Direct and supervise employees engaged in sales, inventory-taking, reconciling cash receipts, or in providing customer service • Instruct staff on how to resolve challenging customer or inventory situations • Provide customer service by greeting and assisting customers and responding to customer inquiries and complaints • Direct and supervise employees engaged in sales, inventory-taking, reconciling cash receipts, or in providing customer service • Instruct staff on how to resolve challenging customer or inventory situations



Source

• France
• Design Services
• 1 - 100 Employee

• Account Manager

  • May 2016 - Sep 2016

  • Develop and execute all aspects of client engagements, developing an in-depth understanding of each client’s industry and target customers • Develop and maintain prospective clients through research, generated lists, previous referrals, and personal inquires • Maintain thorough and up-to-date knowledge of all product categories, including pricing, industry competition and trends • Develop and execute all aspects of client engagements, developing an in-depth understanding of each client’s industry and target customers • Develop and maintain prospective clients through research, generated lists, previous referrals, and personal inquires • Maintain thorough and up-to-date knowledge of all product categories, including pricing, industry competition and trends



Ulta Beauty

• United States
• Retail
• 700 & Above Employee

• Prestige Beauty Advisor

  • Jul 2015 - Jan 2016

  • Compute sales prices, total purchases, and receive and process cash or credit payment in fast-paced, high volume retail store • Describe merchandise and explain use and care of merchandise to customers • Greet customers and inquire about customer needs to sell featured merchandise • Compute sales prices, total purchases, and receive and process cash or credit payment in fast-paced, high volume retail store • Describe merchandise and explain use and care of merchandise to customers • Greet customers and inquire about customer needs to sell featured merchandise



Susquehanna University

• United States
• Higher Education
• 700 & Above Employee

• Student Calling Center- Student Connector

  • Jan 2015 - Jan 2016

  • Contacted 200+ alumni per week to inform them about upcoming university events • Updated and edited alumni contact information in Microsoft Excel • Contacted alumni by telephone to solicit monetary or time donations, or to request contact information for networking connections with current students • Contacted 200+ alumni per week to inform them about upcoming university events • Updated and edited alumni contact information in Microsoft Excel • Contacted alumni by telephone to solicit monetary or time donations, or to request contact information for networking connections with current students



H&M

• Sweden
• Retail
• 700 & Above Employee

• Visual Sales Advisor

  • Jul 2014 - Jan 2015

  • Change or rotate merchandise in window displays, interior display areas, or signage to reflect changes in inventory or promotion • Answer customers' questions about merchandise and advise customers on merchandise selection • Stock shelves, racks, bins, and tables with new or transferred merchandise • Total customer merchandise selection at checkout counter, using cash register, and accept cash or charge card for purchases • Change or rotate merchandise in window displays, interior display areas, or signage to reflect changes in inventory or promotion • Answer customers' questions about merchandise and advise customers on merchandise selection • Stock shelves, racks, bins, and tables with new or transferred merchandise • Total customer merchandise selection at checkout counter, using cash register, and accept cash or charge card for purchases



Love Culture Inc

• Retail Apparel and Fashion
• 100 - 200 Employee

• Shift Supervisor

  • Sep 2013 - Jun 2014

  • Promoted from Sales Advisor in December 2014 • Resolved customer complaints regarding sales and service • Directed and supervised employees engaged in sales, inventory-taking, reconciling cash receipts, or in performing services for customers • Coordinated given advertising campaigns and sales promotions and prepare merchandise displays and advertising copy • Assigned sales advisers to specific duties • Promoted from Sales Advisor in December 2014 • Resolved customer complaints regarding sales and service • Directed and supervised employees engaged in sales, inventory-taking, reconciling cash receipts, or in performing services for customers • Coordinated given advertising campaigns and sales promotions and prepare merchandise displays and advertising copy • Assigned sales advisers to specific duties



AmeriHealth Caritas

• United States
• Hospitals and Health Care
• 700 & Above Employee

• Human Resources Intern

  • Jul 2013 - Aug 2013

  • Reviewing and entering patient profile in to excel spreadsheet • Assisted in restocking and updating new hire information • Filed, sorted, and faxed patient profiles to health professionals • Reviewing and entering patient profile in to excel spreadsheet • Assisted in restocking and updating new hire information • Filed, sorted, and faxed patient profiles to health professionals



Arcadia University

• United States
• Higher Education
• 700 & Above Employee

• President's Intern

  • Jun 2012 - Sep 2012

  • Interned for President Carl “Tobey” Oxholm III • Operated office equipment, such as fax machines, copiers, phone systems, and presentation equipment • Set up and managed electronic filing systems, record information, updating paperwork, or maintaining university documents • Used computers for various applications, such as database management or word processing • Coordinated President’s luncheon, such as accommodation and transportation for guests, facilities, catering, signage, displays, special needs requirements, and printing Show less