Experience

ROI CX Solutions

• United States
• Outsourcing and Offshoring Consulting
• 100 - 200 Employee

• Front Office Manager

  • Mar 2015 - Present

  Maintains office services by organizing office operations and procedures; preparing payroll; controlling correspondence; designing filing systems; reviewing and approving supply requisitions; assigning and monitoring clerical functions. Provides historical reference by defining procedures for retention, protection, retrieval, transfer, and disposal of records. Maintains office efficiency by planning and implementing office systems, layouts, and equipment procurement. Designs and implements office policies by establishing standards and procedures; measuring results against standards; making necessary adjustments. Completes operational requirements by scheduling and assigning employees; following up on work results. Keeps management informed by reviewing and analyzing special reports; summarizing information; identifying trends Maintains office staff job results by coaching, counseling, and disciplining employees; planning, monitoring, and appraising job results. Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies. Achieves financial objectives by preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions. Contributes to team effort by accomplishing related results as needed.



Nanny for Isenbarger Family

• St. Joseph, Missouri

• Nanny

  • Aug 2013 - Feb 2015

  scheduling and coordinating children's activities transporting children to school and other activities undertaking appropriate creative activities with the children undertaking appropriate educational activities with the children undertaking appropriate outdoor activities with the children helping with homework reinforcing appropriate discipline for the children Household management maintain the smooth and efficient running of the home undertake practical tasks as required maintain and manage activities, commitments and deliveries maintain a safe and secure environment



Ruby River Steakhouse

• United States
• Restaurants
• 1 - 100 Employee

• Manager/Banquet Manager

  • Jun 2009 - Aug 2013

  RESTAURANT MANAGER Coordinate the entire restaurant operation Deliver superior guest services and ensure absolute customer satisfaction Respond efficiently to customer complaints Enforce and offer the best quality of products possible Organize and supervise shifts Appraise personnel’s performance and provide feedback to keep them upbeat and productive Estimate consumption, forecast requirements and maintain inventory Monitor compliance with sanitation and safety rules and regulations Control costs and minimize waste Successfully promote and publicise the brand Nurture a positive working environment and lead by example Monitor operations and initiate corrective actions BANQUET MANAGER Key responsibilities: Marketing and selling conference and banqueting facilities Scheduling reservations Operating the facilities profitably Planning well so each event runs smoothly Checking all bills are paid on time Managing your food and beverage team Briefing staff and checking the room set-up before the event Ensuring the room is turned around, ready for the next event