Experience

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  Brighton

  • Boise, Idaho, United States

  • Assistant Asset Manager

    • Dec 2022 - Present
    • Boise, Idaho, United States

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  Wasatch Property Management

  • West Jordan, Utah, United States

  • Assistant Community Manager

    • Aug 2017 - Nov 2021
    • West Jordan, Utah, United States

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  Cardinal Group Management

  • Rexburg, ID

  • Administrative Assistant

    • Feb 2016 - May 2017
    • Rexburg, ID

    Administrative Assistant:Process and send RD Fuller Accounts for collections. Run delinquencies reports. Call, email and post notices for all past due accounts. Assist residents with payments and requests. Make copies, scan and email documents. Assemble and organize resident files. Assist management with any necessary tasks including processing reasonable accommodations, leasing events and management, resident promotions and events, check in/check out management, and property maintenance management.Leasing Agent:Make sure all leads and follow ups are contacted by end of the day. Answer all incoming phone calls and personal emails. Assist all residents and future residents with any requests and implement exceptional customer service by creating an environment in which they feel safe and can open up therefore creating a friendship. Develop strategies for renewal leases, resident retention by exclusive promotions, resident events and exceptional tenant care. Take prospective residents on property tours and close leases by end of tour. Develop strategies such as promotions and reach outs for non-residents to sign contracts. Achieve all weekly and monthly leasing goals. Assist management with any needed tasks while leasing at the same time. Core Accomplishments:Event Planning: Collaborate on different ideas, help plan and set up events. Solely manage decorations (make, buy, and delagate set up duties)Supervise Turn teams: Total of 5 different cleaning teams to operate during semester breaks. Make sure all 169 apartments are cleaned up to Mountain Lofts standards. Manage team and team member requests and assist when needed. Collaborated on event planning, leasing strategies, front office and back office set up/organization/management, different turn processes, resident retention. Implementation of those ideas.Developed renowned relationships with both residents and team members to create a more productive and enjoyable environment.

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  Rod's Excavation

  • Reno, Nevada Area

  • Administrative Assistant

    • Jul 2014 - Apr 2015
    • Reno, Nevada Area

    Organized office by developing a more efficient filing system for estimates, invoices, receipts etc. Opened all incoming mail and handled accordingly. Created estimates for proposed jobs and invoices for completed jobs. Managed payroll system. Visited current jobs and managed employee duties with manager/owner. Visited sites for proposed jobs to create a bid.

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  Maddi's Friesian Ranch

  • Gardnerville, NV

  • Breeding Assistant and Foaling Manager

    • Dec 2013 - Jul 2014
    • Gardnerville, NV

    Assisted manager is operation of a seventy plus horse ranch. Supervised ranch hands to make sure daily duties such as cleaning stalls, refilling water troughs, and feeding breakfast, lunch and dinner were taken care of. Managed administration of all special grains, medication, and vaccines given orally and intravenously to animals. Assisted in operation of diagnostic equipment such as ultrasound and collections equipment. Documented special grain, medications, vaccines given and unique findings such as injuries, and steps to care for animal. Documented breeding ultrasounds, findings in breeding ultrasounds, semen collections, artificial insemination and scheduled future medications, vaccines and breeding procedures in ranch database and any imperative data. Monitored animals recovering from medical treatment including surgery and notified veterinarian of any changes. Restrained and managed scared and active animals. Assisted mares in giving birth and then monitored the foal to make sure they stood, fed, passed stool and administered medications if there were any complications such as enema. Personally checked the placenta and called vet if there were any complications. Personally saw after all new foals and effectively halter broke and trained each one of the 22 foals that season. Exercised and trained all broodmares, yearlings, and foals. Assisted in dressage training and stallion training. Assisted in collection, processing, and shipment of stallion semen. Personally retained the ability to focus and work effectively in emergency situations. Core AccomplishmentsSee link for core Accomplishments.

• 

  Hansen Cosmetic Family Dentistry

  • Reno, NV

  • Receptionist

    • Mar 2013 - Dec 2013
    • Reno, NV

    Managed the receptionist area, including greeting visitors and responding to telephone and in-person requests for information. Maintained the front desk and reception area in a neat and organized fashion. Checked in and checked out all patients of the day. Dispersed incoming mail to correct recipients throughout the office. Made copies, sent faxes and handled all incoming and outgoing correspondence. Organized files, faxed reports and scanned documents. Managed daily office operations and maintenance of equipment. Managed patient charts and company files using online tracking system. Contacted insurance providers to verify correct insurance information and get authorization for proper billing codes. Updated patient accounts and information on a daily basis. Managed incoming and outgoing calls for busy medical office. Scheduled and confirmed appointments for entire hygienist team and doctor. Handled and processed confidential patient information and complied with all HIPPA laws.

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  Dillard's Inc.

  • Reno, Nevada Area

  • Sales Associate

    • Sep 2012 - Mar 2013
    • Reno, Nevada Area

    Received and processed cash and credit payments for in-store purchases. Effectively opened and closed cash registers and operated system to place special merchandise orders for customers. Maintained friendly and profession customer interactions by sharing product knowledge while making personal recommendations. Demonstrated that customers come first by serving them with a sense of urgency. Worked as a team member to provide the highest level of service to customers. Maintained a beautiful, clean, and safe sales floor.

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  Eagle Valley Golf Course

  • Carson City, Nevada

  • Pro-Shop Associate

    • May 2012 - Sep 2012
    • Carson City, Nevada

    Received and processed cash and credit payments for in-store purchases. Opened and closed the store, including counting cash, opening and closing cash registers. Provided the highest level of service to customers by assisting them with a friendly demeanor and sense of urgency.

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  Gymboree

  • Reno, Nevada Area

  • Sales Associate

    • Jul 2011 - May 2012
    • Reno, Nevada Area

    Demonstrated that customers come first by serving them with a sense of urgency. Assist customers by providing product knowledge and giving personal recommendations. Opened and closed the store, including counting cash, opening and closing cash registers.

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  Aqua Salon

  • Reno, Nevada Area

  • Receptionist

    • Sep 2008 - Jul 2011
    • Reno, Nevada Area

    Worked as a team member to provide optimal customer service. Scheduled and confirmed appointments for all cosmetologists. Answer incoming calls and emails and assisted accordingly. Check in clients and handle all register transactions including processing cash and credit payments. Open and close store including keeping a neat and tidy salon.