Alexis (Lexi) Moore
Principal Product Manager at Live Chair Health- Claim this Profile
Click to upgrade to our gold package
for the full feature experience.
-
English -
Topline Score
Bio
Tiffany Bassford, PMP
I had the pleasure of working with Alexis at Live Chair where she exhibited ownership and tenacity in everything she touched across the organization-- from data to product to interfacing with our engineering team. She embodies a team player with a willingness to get her hands dirty, which is often required in an early stage start-up. She has an ownership mentality and truly understands how Product touches every part of the organization and where she can drive improvements. On top of this, she is a kind soul and an absolute joy to work with.
Yura Kim
I had the pleasure of working with Lexi on a high visibility team that was responsible for some of the highest priority goals at the company. She did an excellent job of keeping stakeholders on the same page, managing and responding to the needs of the leadership team, and directing our small development team to success. Her kindness and openness help us stay in high spirits and motivated. I’d be lucky to work with her again in the future!
Tiffany Bassford, PMP
I had the pleasure of working with Alexis at Live Chair where she exhibited ownership and tenacity in everything she touched across the organization-- from data to product to interfacing with our engineering team. She embodies a team player with a willingness to get her hands dirty, which is often required in an early stage start-up. She has an ownership mentality and truly understands how Product touches every part of the organization and where she can drive improvements. On top of this, she is a kind soul and an absolute joy to work with.
Yura Kim
I had the pleasure of working with Lexi on a high visibility team that was responsible for some of the highest priority goals at the company. She did an excellent job of keeping stakeholders on the same page, managing and responding to the needs of the leadership team, and directing our small development team to success. Her kindness and openness help us stay in high spirits and motivated. I’d be lucky to work with her again in the future!
Tiffany Bassford, PMP
I had the pleasure of working with Alexis at Live Chair where she exhibited ownership and tenacity in everything she touched across the organization-- from data to product to interfacing with our engineering team. She embodies a team player with a willingness to get her hands dirty, which is often required in an early stage start-up. She has an ownership mentality and truly understands how Product touches every part of the organization and where she can drive improvements. On top of this, she is a kind soul and an absolute joy to work with.
Yura Kim
I had the pleasure of working with Lexi on a high visibility team that was responsible for some of the highest priority goals at the company. She did an excellent job of keeping stakeholders on the same page, managing and responding to the needs of the leadership team, and directing our small development team to success. Her kindness and openness help us stay in high spirits and motivated. I’d be lucky to work with her again in the future!
Tiffany Bassford, PMP
I had the pleasure of working with Alexis at Live Chair where she exhibited ownership and tenacity in everything she touched across the organization-- from data to product to interfacing with our engineering team. She embodies a team player with a willingness to get her hands dirty, which is often required in an early stage start-up. She has an ownership mentality and truly understands how Product touches every part of the organization and where she can drive improvements. On top of this, she is a kind soul and an absolute joy to work with.
Yura Kim
I had the pleasure of working with Lexi on a high visibility team that was responsible for some of the highest priority goals at the company. She did an excellent job of keeping stakeholders on the same page, managing and responding to the needs of the leadership team, and directing our small development team to success. Her kindness and openness help us stay in high spirits and motivated. I’d be lucky to work with her again in the future!
Credentials
-
Advanced Consumer Behavior
LinkedInSep, 2022- Nov, 2024 -
Agile Development Practices
LinkedInSep, 2022- Nov, 2024 -
Facilitating Remote Design Thinking
LinkedInSep, 2022- Nov, 2024 -
Marketing Foundations: Consumer Behavior
LinkedInSep, 2022- Nov, 2024 -
Planning a Career in User Experience
LinkedInMar, 2021- Nov, 2024 -
Scrum: The Basics
LinkedInMar, 2021- Nov, 2024 -
UX Design: 1 Overview
LinkedInMar, 2021- Nov, 2024 -
UX Design: 2 Analyzing User Data
LinkedInMar, 2021- Nov, 2024 -
UX Design: 3 Creating Personas
LinkedInMar, 2021- Nov, 2024
Experience
-
Live Chair Health
-
United States
-
Wellness and Fitness Services
-
1 - 100 Employee
-
Principal Product Manager
-
Oct 2022 - Present
Achieved a 98% reduction in the time needed to generate reports for external invoicing, improving operational efficiency. Led discovery and validation of scalable workflows, supporting 4X growth of B2B contracts with operational and business development executives. Spearheaded a 150% growth in member self-service tooling, enabling sustainable operational scaling. Led 3 vendor conversations and integrations to address social determinants of health and data integrity Served as the… Show more Achieved a 98% reduction in the time needed to generate reports for external invoicing, improving operational efficiency. Led discovery and validation of scalable workflows, supporting 4X growth of B2B contracts with operational and business development executives. Spearheaded a 150% growth in member self-service tooling, enabling sustainable operational scaling. Led 3 vendor conversations and integrations to address social determinants of health and data integrity Served as the internal data expert in health plan contract negotiations and executions Show less Achieved a 98% reduction in the time needed to generate reports for external invoicing, improving operational efficiency. Led discovery and validation of scalable workflows, supporting 4X growth of B2B contracts with operational and business development executives. Spearheaded a 150% growth in member self-service tooling, enabling sustainable operational scaling. Led 3 vendor conversations and integrations to address social determinants of health and data integrity Served as the… Show more Achieved a 98% reduction in the time needed to generate reports for external invoicing, improving operational efficiency. Led discovery and validation of scalable workflows, supporting 4X growth of B2B contracts with operational and business development executives. Spearheaded a 150% growth in member self-service tooling, enabling sustainable operational scaling. Led 3 vendor conversations and integrations to address social determinants of health and data integrity Served as the internal data expert in health plan contract negotiations and executions Show less
-
-
-
BCDB
-
United States
-
Wellness and Fitness Services
-
Founder
-
Oct 2022 - Present
A totally free research tool empowering uterus-having folks to make informed decisions alongside their doctor. A totally free research tool empowering uterus-having folks to make informed decisions alongside their doctor.
-
-
-
The Pill Club
-
United States
-
Hospitals and Health Care
-
1 - 100 Employee
-
Acquisition Product Manager
-
Mar 2022 - Sep 2022
(Role impacted by 2nd round of mass lay-offs, impacting 22% of employees) As a product manager for the onboarding domain, I operate under high-visibility conditions with an abnormally large number of stakeholders. My fullstack team is not only responsible for lifting CVR through the funnel, but we do so in a post-rebrand era where brand equity is minimal. In a given week, I serve as a technical leader and act as an individual contributor for product, data analytics, user research, and… Show more (Role impacted by 2nd round of mass lay-offs, impacting 22% of employees) As a product manager for the onboarding domain, I operate under high-visibility conditions with an abnormally large number of stakeholders. My fullstack team is not only responsible for lifting CVR through the funnel, but we do so in a post-rebrand era where brand equity is minimal. In a given week, I serve as a technical leader and act as an individual contributor for product, data analytics, user research, and design. My product vision is to create a personalized onboarding experience that empowers patients to understand and take control of their care. Highlights: - Increased conversion from signup to lead from 9% (April) to 17% (May) and up to 22% (July), a total relative increase of 142% - Developed a roadmap with AB test opportunities to increase E2E conversion by >3,000 users/month - Directed the implementation of event tracking [via Segment] throughout the entire onboarding funnel to analyze losses for data-driven discovery - Managed 15+ key stakeholder relationships - more than any other product domain within the organization - to ensure success of the product from all points of view - Championed a Tiger Team for rapid response to CVR losses post-rebrand, implementing 12 features within 2 weeks to collect insights and open the top of the funnel Show less (Role impacted by 2nd round of mass lay-offs, impacting 22% of employees) As a product manager for the onboarding domain, I operate under high-visibility conditions with an abnormally large number of stakeholders. My fullstack team is not only responsible for lifting CVR through the funnel, but we do so in a post-rebrand era where brand equity is minimal. In a given week, I serve as a technical leader and act as an individual contributor for product, data analytics, user research, and… Show more (Role impacted by 2nd round of mass lay-offs, impacting 22% of employees) As a product manager for the onboarding domain, I operate under high-visibility conditions with an abnormally large number of stakeholders. My fullstack team is not only responsible for lifting CVR through the funnel, but we do so in a post-rebrand era where brand equity is minimal. In a given week, I serve as a technical leader and act as an individual contributor for product, data analytics, user research, and design. My product vision is to create a personalized onboarding experience that empowers patients to understand and take control of their care. Highlights: - Increased conversion from signup to lead from 9% (April) to 17% (May) and up to 22% (July), a total relative increase of 142% - Developed a roadmap with AB test opportunities to increase E2E conversion by >3,000 users/month - Directed the implementation of event tracking [via Segment] throughout the entire onboarding funnel to analyze losses for data-driven discovery - Managed 15+ key stakeholder relationships - more than any other product domain within the organization - to ensure success of the product from all points of view - Championed a Tiger Team for rapid response to CVR losses post-rebrand, implementing 12 features within 2 weeks to collect insights and open the top of the funnel Show less
-
-
-
NimbleRx
-
United States
-
Software Development
-
1 - 100 Employee
-
Product Manager
-
Jun 2021 - Feb 2022
Ideate, manage, and implement patient and internal efficiency focused initiatives for product improvement as determined through patient/stakeholder feedback and data analysis, supporting: -product dev on iOS, Android, and web-based apps (feature, copy-write, flow, etc.) -internal tools such as admin panels, dashboard and database GUIs, and customer support platforms -performance marketing partnerships Key Projects and Outcomes: -Streamlined UX within patient checkout flow to… Show more Ideate, manage, and implement patient and internal efficiency focused initiatives for product improvement as determined through patient/stakeholder feedback and data analysis, supporting: -product dev on iOS, Android, and web-based apps (feature, copy-write, flow, etc.) -internal tools such as admin panels, dashboard and database GUIs, and customer support platforms -performance marketing partnerships Key Projects and Outcomes: -Streamlined UX within patient checkout flow to reduce median time to completion by over 90%, from 3.5 minutes to 25 seconds -Consolidated internal tools from 4 different platforms to a single platform to reduce support agent response time to patient inquiries by ~30% -Implemented prescription refill request feature, resulting in an additional 8000 fill requests per month Show less Ideate, manage, and implement patient and internal efficiency focused initiatives for product improvement as determined through patient/stakeholder feedback and data analysis, supporting: -product dev on iOS, Android, and web-based apps (feature, copy-write, flow, etc.) -internal tools such as admin panels, dashboard and database GUIs, and customer support platforms -performance marketing partnerships Key Projects and Outcomes: -Streamlined UX within patient checkout flow to… Show more Ideate, manage, and implement patient and internal efficiency focused initiatives for product improvement as determined through patient/stakeholder feedback and data analysis, supporting: -product dev on iOS, Android, and web-based apps (feature, copy-write, flow, etc.) -internal tools such as admin panels, dashboard and database GUIs, and customer support platforms -performance marketing partnerships Key Projects and Outcomes: -Streamlined UX within patient checkout flow to reduce median time to completion by over 90%, from 3.5 minutes to 25 seconds -Consolidated internal tools from 4 different platforms to a single platform to reduce support agent response time to patient inquiries by ~30% -Implemented prescription refill request feature, resulting in an additional 8000 fill requests per month Show less
-
-
-
Stryker
-
United States
-
Medical Equipment Manufacturing
-
700 & Above Employee
-
Senior Product Engineer
-
May 2019 - Jun 2021
Post-market quality engineer advocating for both patient and user though sustainment of mechanical, electro-mechanical, and software products on a global level. -Collect and implement user feedback formally through validation studies, data analysis, and user experience surveys -Conceptualized and project managed a complaint filing application to streamline both front and back end processes, reducing time to file by 4.4 minutes -Perform design verification and validation of products per… Show more Post-market quality engineer advocating for both patient and user though sustainment of mechanical, electro-mechanical, and software products on a global level. -Collect and implement user feedback formally through validation studies, data analysis, and user experience surveys -Conceptualized and project managed a complaint filing application to streamline both front and back end processes, reducing time to file by 4.4 minutes -Perform design verification and validation of products per original test methods/protocols and document results thoroughly and within accordance to ISO 13485 and ISO 9001, reducing complaint volumes by up to 50% -Provide informative one-pagers to the field, clarifying best practices and outlining temporary fixes -Responsible for recruiting, hiring, and supervising quality team intern(s), as well as an interview panelist for various roles -Fielding technical/customer support calls from HCPs and field specialists; real-time troubleshooting -Working cross-functionally and internationally to mitigate risk and deliver state of the art product to customers -Navigating new EU MDR guidance and implementing post-market quality systems Leadership Involvement: -SWN Inclusion Chair (October 2020 through present): Initiatives include Advocacy Program, Podcast Club Guest Host Series, DE&I Mindset Questions, Active Allyship Game/Training, creating inclusive content for Teams site, mentoring ambassadors, small groups, and starting Podcast Club at other sites -Stryker Women's Network (SWN) Ambassador (May 2019 through October 2020): Initiatives include monthly Podcast Club, STEM event for 100+ high school girls, Open House events, and International Women's Day event -Responsible for recruiting, hiring, and supervising quality team intern(s), as well as serving as an interview panelist for various roles Show less Post-market quality engineer advocating for both patient and user though sustainment of mechanical, electro-mechanical, and software products on a global level. -Collect and implement user feedback formally through validation studies, data analysis, and user experience surveys -Conceptualized and project managed a complaint filing application to streamline both front and back end processes, reducing time to file by 4.4 minutes -Perform design verification and validation of products per… Show more Post-market quality engineer advocating for both patient and user though sustainment of mechanical, electro-mechanical, and software products on a global level. -Collect and implement user feedback formally through validation studies, data analysis, and user experience surveys -Conceptualized and project managed a complaint filing application to streamline both front and back end processes, reducing time to file by 4.4 minutes -Perform design verification and validation of products per original test methods/protocols and document results thoroughly and within accordance to ISO 13485 and ISO 9001, reducing complaint volumes by up to 50% -Provide informative one-pagers to the field, clarifying best practices and outlining temporary fixes -Responsible for recruiting, hiring, and supervising quality team intern(s), as well as an interview panelist for various roles -Fielding technical/customer support calls from HCPs and field specialists; real-time troubleshooting -Working cross-functionally and internationally to mitigate risk and deliver state of the art product to customers -Navigating new EU MDR guidance and implementing post-market quality systems Leadership Involvement: -SWN Inclusion Chair (October 2020 through present): Initiatives include Advocacy Program, Podcast Club Guest Host Series, DE&I Mindset Questions, Active Allyship Game/Training, creating inclusive content for Teams site, mentoring ambassadors, small groups, and starting Podcast Club at other sites -Stryker Women's Network (SWN) Ambassador (May 2019 through October 2020): Initiatives include monthly Podcast Club, STEM event for 100+ high school girls, Open House events, and International Women's Day event -Responsible for recruiting, hiring, and supervising quality team intern(s), as well as serving as an interview panelist for various roles Show less
-
-
-
AtriCure, Inc.
-
United States
-
Medical Equipment Manufacturing
-
700 & Above Employee
-
Professional Education Intern
-
Sep 2018 - May 2019
Part-time employee throughout academic semester. -Analyzed surgical data from 7-year span for journal article submission to Heart Rhythm Society -Traveled for and assisted with [cadaver] lab trainings for physicians -Recovered >$10k in devices from engineering for demo conversion -Developed user guidebooks for training models and systems -Participated in tissue lab preparation for employee and surgical fellow training -Submitted and advocated for education documents… Show more Part-time employee throughout academic semester. -Analyzed surgical data from 7-year span for journal article submission to Heart Rhythm Society -Traveled for and assisted with [cadaver] lab trainings for physicians -Recovered >$10k in devices from engineering for demo conversion -Developed user guidebooks for training models and systems -Participated in tissue lab preparation for employee and surgical fellow training -Submitted and advocated for education documents through internal review process
-
-
Product Development Engineer Co-Op
-
Jan 2018 - Aug 2018
-Motion analysis of devices with Ascension trakSTAR, with development of MATLAB script to convey results -Component/fixture design using SolidWorks -Prepare/monitor completion of TDR for product launch -Identify industrial design needs for user-interfacing components -Testing, analysis, and reporting, both mechanical and electrical -Design protocols and write engineering reports for accelerated aging, reliability testing, etc. -Investigate and report on devices returned as… Show more -Motion analysis of devices with Ascension trakSTAR, with development of MATLAB script to convey results -Component/fixture design using SolidWorks -Prepare/monitor completion of TDR for product launch -Identify industrial design needs for user-interfacing components -Testing, analysis, and reporting, both mechanical and electrical -Design protocols and write engineering reports for accelerated aging, reliability testing, etc. -Investigate and report on devices returned as complaints -Participation as Data Logger in usability cadaver lab and functionality animal lab -Sit-in engineer on live open chest cases for User Preference Evaluations -Rework incoming components for manufacturing pilot build -Coordinate both large and small scale sterilization projects -Collaboration on determination of design verification testing needs -Lead surgeon and internal employee device trainings/information sessions -CT scan analysis of devices -Orchestrate new product packaging design through prototyping and communicating with suppliers to determine best-fit for manufacturing and user-end needs -Develop new test methods and perform appropriate TMVs -Responsible for managing weekly Co-Op Snack Day; ensure reimbursement for co-op participants; send company-wide weekly emails to encourage full-time employee participation -Initiating/organizing weekly Lunch & Learns for co-ops; determine weekly topics; invite guest speakers from various departments; act as moderator -Participate on company co-ed soccer team
-
-
-
AtriCure, Inc.
-
United States
-
Medical Equipment Manufacturing
-
700 & Above Employee
-
Quality Engineer Co-op
-
May 2017 - Aug 2017
-Perform investigations to identify root causes of nonconformances in manufacturing -Tracked company-wide investigation process -Closed various HHEs and SCARs, per internal procedures, utilizing various quality control techniques (Fishbone Diagrams, 5 Whys, scatterplots, etc.) -Updated manufacturing documentation to be intuitive for operators, reducing documentation errors -Managed closure of HHEs, investigations, and SCARs owned by full-time engineers -Generate and report weekly… Show more -Perform investigations to identify root causes of nonconformances in manufacturing -Tracked company-wide investigation process -Closed various HHEs and SCARs, per internal procedures, utilizing various quality control techniques (Fishbone Diagrams, 5 Whys, scatterplots, etc.) -Updated manufacturing documentation to be intuitive for operators, reducing documentation errors -Managed closure of HHEs, investigations, and SCARs owned by full-time engineers -Generate and report weekly quality metric updates to ELT -Revised FMEAs to reflect to-date severity and occurrence ratings, as well as documented newly found failure modes Show less -Perform investigations to identify root causes of nonconformances in manufacturing -Tracked company-wide investigation process -Closed various HHEs and SCARs, per internal procedures, utilizing various quality control techniques (Fishbone Diagrams, 5 Whys, scatterplots, etc.) -Updated manufacturing documentation to be intuitive for operators, reducing documentation errors -Managed closure of HHEs, investigations, and SCARs owned by full-time engineers -Generate and report weekly… Show more -Perform investigations to identify root causes of nonconformances in manufacturing -Tracked company-wide investigation process -Closed various HHEs and SCARs, per internal procedures, utilizing various quality control techniques (Fishbone Diagrams, 5 Whys, scatterplots, etc.) -Updated manufacturing documentation to be intuitive for operators, reducing documentation errors -Managed closure of HHEs, investigations, and SCARs owned by full-time engineers -Generate and report weekly quality metric updates to ELT -Revised FMEAs to reflect to-date severity and occurrence ratings, as well as documented newly found failure modes Show less
-
-
-
AtriCure, Inc.
-
United States
-
Medical Equipment Manufacturing
-
700 & Above Employee
-
Biomedical Engineer Intern
-
Jan 2017 - Mar 2017
Part-time employee throughout academic semester. -Validation of software for on-line and off-line equipment -Train operators to protocols and updated process procedures -Negotiate pricing with sales representatives
-
-
Process Engineer Co-op
-
Aug 2016 - Dec 2016
- Performed verification testing for pad printers - Negotiated sales pricing on steel plates to save 15% - Cut process time down by 50% - Responsible for pad print facilities move
-
-
-
AtriCure, Inc.
-
United States
-
Medical Equipment Manufacturing
-
700 & Above Employee
-
Regulatory Engineer Co-op
-
Jan 2016 - May 2016
-assisted in writing first large business 510k for company; submission approval in 42 days -communication with FDA and BSi -honed in on analysis of technical reports -organized files to ensure productivity and efficiency in department -assisted in writing first large business 510k for company; submission approval in 42 days -communication with FDA and BSi -honed in on analysis of technical reports -organized files to ensure productivity and efficiency in department
-
-
-
University of Cincinnati
-
United States
-
Higher Education
-
700 & Above Employee
-
Student/Teaching Assistant
-
Aug 2015 - Dec 2015
TA for Models I, a basic programming course with MATLAB TA for Models I, a basic programming course with MATLAB
-
-
Education
-
2014 - 2019
University of Cincinnati
Bachelor of Science (B.S.), Biomedical/Medical Engineering -
2020 - 2020
SuperMajority Education Fund
Majority Leaders
Community
