Experience

Lin's Market

• United States
• Retail
• 1 - 100 Employee

• Customer Service Agent

  • Jul 2021 - Present

  Assist guests in finding desired products. Prepare pre-cut fruit and vegetable trays, prepare pre-made meals as well. Assist guests in finding desired products. Prepare pre-cut fruit and vegetable trays, prepare pre-made meals as well.



The Spa at Cable Mountain Lodge

• Guest Service Agent

  • Feb 2021 - Jun 2021

  Assist guests in scheduling spa treatments and help with any questions or complaints.Train new employees, assist management with any needs. Assist guests in scheduling spa treatments and help with any questions or complaints.Train new employees, assist management with any needs.



Abbey Inn & Suites

• Hotel Receptionist

  • Aug 2019 - Mar 2021

  Manage front desk tasks for an 85 room hotel. Answered phones, booked reservations, respond to emails and electronic reservations. Manage front desk tasks for an 85 room hotel. Answered phones, booked reservations, respond to emails and electronic reservations.



Yogurtland

• United States
• Food and Beverage Services
• 300 - 400 Employee

• Team Lead

  • Jan 2019 - Aug 2019

  Ensured all employees were properly trained and supervised at all times. Handled all customer complaints, refunds, and questions. Ensured all employees were properly trained and supervised at all times. Handled all customer complaints, refunds, and questions.



ROI Solutions

• United States
• IT Services and IT Consulting
• 100 - 200 Employee

• Call Center Agent

  • Aug 2017 - Dec 2018

  Handled calls from three different campaigns/companies, and also managed the online site for one company. Assisted customers with any questions or complaints. Handled calls from three different campaigns/companies, and also managed the online site for one company. Assisted customers with any questions or complaints.