Experience

Capilano University

• Canada
• Higher Education
• 400 - 500 Employee

• Student

  • Sep 2019 - Present

  Legal Administrative Assistant, Certificate Legal Administrative Assistant, Certificate



Traffic Tech

• United States
• Transportation, Logistics, Supply Chain and Storage
• 700 & Above Employee

• Logistics Coordinator

  • Apr 2018 - Apr 2019

  - Created and maintained Strong Vendor Relationships - Negotiated with Shippers and Carriers - Shipment tracking – monitored pick up and deliver - Prepared required shipping documentation - Created and maintained Strong Vendor Relationships - Negotiated with Shippers and Carriers - Shipment tracking – monitored pick up and deliver - Prepared required shipping documentation



Valley Driving School

• Canada
• Truck Transportation
• 1 - 100 Employee

• Manager

  • Dec 2014 - Nov 2017

  - Maintained office efficiency by planning and implementing schedules - Identified customer requirements by establishing rapport with potential and current students and diffused concerns - Accurately handled incoming cash daily up to $20,000 - Dealt with corporate clients in a professional manner - Provided ongoing communication and coaching of up to 12 staff members - Maintained office efficiency by planning and implementing schedules - Identified customer requirements by establishing rapport with potential and current students and diffused concerns - Accurately handled incoming cash daily up to $20,000 - Dealt with corporate clients in a professional manner - Provided ongoing communication and coaching of up to 12 staff members



Shape Property Management Limited

• United Kingdom
• Hospitality
• 1 - 100 Employee

• Guest Services Supervisor

  • May 2012 - Nov 2014

  - Managed the activities of numerous team members in multiple divisions - Created training manuals targeted at resolving even the most difficult customer issues - Developed, implemented and monitored programs to maximize customer satisfaction - Interviewed, hired and trained new quality guest services representatives - Provided detailed monthly departmental reports and updates to senior management - Effectively communicated with team members to maintain clearly defined expectations Show less



Vivah Jewellery

• Canada
• Retail
• 1 - 100 Employee

• Manager

  • Dec 2008 - May 2012

  - Optimized the overall customer experience by attentively listening and then going above and beyond their expectation - Responsible for daily store operations with a team of 4 to 6 staff members - Mentored junior team members by motivating them to exceed sales targets - Recruited, hired and trained new employees - Conducted monthly performance reviews to coach and elevate productivity - Preformed inventory management and product merchandising - Optimized the overall customer experience by attentively listening and then going above and beyond their expectation - Responsible for daily store operations with a team of 4 to 6 staff members - Mentored junior team members by motivating them to exceed sales targets - Recruited, hired and trained new employees - Conducted monthly performance reviews to coach and elevate productivity - Preformed inventory management and product merchandising



Jenny Craig

• United States
• Wellness and Fitness Services
• 700 & Above Employee

• Consultant

  • Aug 2006 - Mar 2008

  - Supported clients in overcoming daily challenges - Devised and encouraged clients to follow recommended healthy meal plans - Calculated nutritional requirements and assessed the adequacy of diet and nutrition support - Maintained up-to-date knowledge about the latest research and trends through extended education and professional development courses - Supported clients in overcoming daily challenges - Devised and encouraged clients to follow recommended healthy meal plans - Calculated nutritional requirements and assessed the adequacy of diet and nutrition support - Maintained up-to-date knowledge about the latest research and trends through extended education and professional development courses