Experience

Lanieri

• Italy
• Retail Apparel and Fashion
• 1 - 100 Employee

• Area Manager

  • Dec 2022 - Present

  In addition to my previous duties : ♦ Developing the brand on the Francophone market♦ Opening new stores and organizing Trunk Shows on the French-language market♦ Recruiting and training new employees to the house policies, to taking anatomical measurements

• Style Advisor

  • Jun 2019 - Nov 2022

  Lanieri is an Italian company providing only made-to-measure garments.♦ Taking customers anatomical measurements♦ Selling our products and helping customers with the customization of their garments depending on the end-use desired♦ After sales service for eventual tailoring♦ Translating from Italian to French (newsletters, blog, mails, technical description,...)♦ Helping the Marketing Department for collaboration with French YouTubers (contacting, negotiating, organizing shootings,...) Show less



ONECULTURE

• Paris 11, Île-de-France, France

• Store Manager

  • Jun 2018 - Jun 2019

  ONECULTURE was a ready-to-wear French brand founded in 2017. Each collection was inspired by a different city and its culture. This brand does not exist anymore, it has been terminated in 2019. ♦ Managing a team, training new employee to company policies ♦ Sales and after-sales service (physical store and also online store) ♦ Filling out monthly report focusing on KPIs (conversion rate, UPT, average cart value) but also on clientele typology, customers requests and needs,... ♦ Renewing visual merchandising twice a month in accordance with the company guidelines Show less



Dirk Bikkembergs

• Italy
• Retail Apparel and Fashion
• 1 - 100 Employee

• Store Manager

  • Nov 2013 - Apr 2018

  Italian, Milan-based, company specialized in ready-to-wear with a unique vision : where luxury fashion meets sport. ♦ Managing a team, recruiting and training employee to company policies, company history, luxury attitude, sales optimization (cross selling, upselling,...). In charge of the boutique accounting, timetable, bank deposits. ♦ Filling out and analyzing daily/monthly reports (mainly focused on conversion rate, UPT, average cart value, clientele typology, customers requests and needs,...) in order to set actions in coordination with Retail Office to keep the business dynamic. ♦ Renewing visual merchandising once a week in accordance with company guidelines, in close cooperation with the Maison Visual Merchandiser. ♦ Twice a year, during Sales Campaign at Paris showroom, presenting new Spring-Summer/Fall-Winter ready-to-wear and shoes collections to European resellers (France, Belgium, UK), taking orders, increasing budget versus previous year. Show less



S.T. Dupont

• Retail Luxury Goods and Jewelry
• 100 - 200 Employee

• Salesman

  • Sep 2012 - Nov 2013

  Worldwide French company specialized in fine leather goods, luxury lighters and writing instruments. ♦ In charge of a corner shop inside the famous Le Printemps Department Store in Paris : ordering and receiving goods, fidelizing clientele, cross selling. ♦ Implementing strategies to develop image of the brand inside the Department Store (temporary exhibit, Christmas pop-up store, partnership with other brands,...). ♦ Training new French recruits about the brand policies, history of the company, customer relation and services before they evolve on their own point of sales. ♦ Increased revenue by 30% versus previous year. ♦ Worked as well for a few months in Avenue Montaigne Flagship Store where I had the same functions, in addition to deal with After Sales service in cooperation with Faverges manufacture. Show less



Cash 31

• Aquitaine, France

• Purchase Manager

  • Dec 2009 - Jul 2012

  French company, specialized in buying and selling second-hand and refurbished electronics, informatics devices, jewels and gold products. ♦ Negotiating buying prices with private persons as well as companies to reach a yearly turnover over 1 million euro. ♦ Developing new buying segments such as gold products. ♦ Increased margins by 10% minimum each month versus previous year. French company, specialized in buying and selling second-hand and refurbished electronics, informatics devices, jewels and gold products. ♦ Negotiating buying prices with private persons as well as companies to reach a yearly turnover over 1 million euro. ♦ Developing new buying segments such as gold products. ♦ Increased margins by 10% minimum each month versus previous year.



Hot Video Store

• Aquitaine, France

• Store Manager

  • Feb 2008 - Oct 2009

  French company specialized in adult leisures and Entertainment. ♦ In charge of the point of sales in complete autonomy : ordering, receiving and displaying goods, fidelizing clientele, organizing special events (for a particular occasion, new product presentation,...). ♦ Negociating buying and reselling prices to local and national distributors. ♦ Increased the revenue and the margins by 5% minimum in spite of the ever-growing market competition. French company specialized in adult leisures and Entertainment. ♦ In charge of the point of sales in complete autonomy : ordering, receiving and displaying goods, fidelizing clientele, organizing special events (for a particular occasion, new product presentation,...). ♦ Negociating buying and reselling prices to local and national distributors. ♦ Increased the revenue and the margins by 5% minimum in spite of the ever-growing market competition.



Casino de Pau - Groupe TRANCHANT

• France
• Gambling Facilities and Casinos
• 1 - 100 Employee

• Slot Machines Technical Agent

  • Sep 2006 - Feb 2008

  Casino belonging to "Groupe Tranchant", among the best in France regarding turnover and also among the best in the world regarding slot machines manufacturer. ♦ Supervising customers’ wellness (rules understanding, gambling addiction, any kind of needs) in order to have an appropriate behaviour or reaction in case of litigation ♦ Solving technical incidents on slot machines during opening hours ♦ Money counting and slot machines maintenance during closing hours Casino belonging to "Groupe Tranchant", among the best in France regarding turnover and also among the best in the world regarding slot machines manufacturer. ♦ Supervising customers’ wellness (rules understanding, gambling addiction, any kind of needs) in order to have an appropriate behaviour or reaction in case of litigation ♦ Solving technical incidents on slot machines during opening hours ♦ Money counting and slot machines maintenance during closing hours



ITX MARKET

• Région de Paris, France

• Commercial Assistant

  • Sep 2002 - Sep 2004

  ITX Market was the biggest trading floor in Europe and the second one in the world regarding IT products and components. I have been working there as a part-time employee, while doing my studies. ♦ Updating daily database and making broadcasts for worldwide customers ♦ Prospecting on the phone for a new clientele first, then making them subscribe ITX Market was the biggest trading floor in Europe and the second one in the world regarding IT products and components. I have been working there as a part-time employee, while doing my studies. ♦ Updating daily database and making broadcasts for worldwide customers ♦ Prospecting on the phone for a new clientele first, then making them subscribe