Alexis Bacouel

New Robot Development Manager - Servi Robot at Softbank Robotics Japan
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Contact Information
Location
Tokyo, Tokyo, Japan, JP
Languages
  • French Native or bilingual proficiency
  • English Full professional proficiency
  • Spanish Limited working proficiency
  • Japanese Elementary proficiency

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Marc-Alexandre Cartiant

We were lucky to have Alexis as our technical point of contact for the specialized training for Softbank Robotics. In less than 30 minutes, he listed-up exactly the concepts to be covered, which saved up significant time and effort as it usually requires a very formal process that takes days. Thanks to his involvement, our deliverables were spot-on, therefore having all the stakeholders satisfied with our work.

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Experience

    • Japan
    • Machinery Manufacturing
    • 1 - 100 Employee
    • New Robot Development Manager - Servi Robot
      • Jul 2019 - Present

      As a summary : Operate different tasks outside/inside Company to bring Servi, a new robot designed with US Partner to Japan market. Mostly on Robot SW & Cloud side, but supporting HW side too.- Check State of the Art relative to robot concept Core components.- Define and select best Partner, clarify project Scope and R&R.- Gather Business Requirement from Japan Business teams and Transform it as NRE, User stories and Technical Requirement for US Development Partners.- Gather market environment input necessary for development Partners to define Product Features and support feature design needs.- Define and Arrange Product development scope and Roadmap with Partners and Business.- Define and report multiple risk assessment report depending on current development phase.- Write product detailed Specifications and Conformance files.- Review, test, analyze issues and request Features/UI/UX changes during EVT/DVT/PVT products.- Bring product from Prototype to Market compatible Product ( Industrialization / Security / Calibrations / Certification / Out of Box / Cloud Services / OTA release management / Issue Investigation & Escalation / Repair & Maintenance / Etc...)- Organize Technical Release Note / Documentation / User Guide / Trainings for Project Members and Operation before / after Market Release.- Design product release WBS.- Define and maintain different processes needed for product development and release.- Define UAT items, sanity testing, release validation, and other validations items.- Support Market Release.- Investigate and Organize resolution and release of Initial Failure Rate and Market issues.- Operate and Support Onsite Deployment for POC and first Market releases.- Organize Press Release and Demo Technical Operations.- Define troubleshooting, short term Workaround for market issues and organize long term product feature HW/SW to solve them in future release or models. Show less

    • Sales Tech Leader
      • Jan 2018 - Present

      My mission is to manage development and support deployment of market solutions for robotic platforms of SBR Japan. I lead a team of around 20-30 Engineers.Our team is transforming Business Division Expectations in Sustainable Production Services.I am assisted in this tasks by my wonderful Engineers team covering Robot Application, Cloud Back End Services and Front End Interfaces. We collaborate with multiple company all over the world to bring the best of current technology to our robots and customers.Task : - People Management, recruitment - BRS+SRS review, FRS design, UAT review - Architecture Design/Review, Code Review - Roadmaps, Scheduling, Man/Hour definition, Cost Estimation - Support Field Test and Solution QA - Communicate with Partners (RFP, Interface Design, Deployment, etc...) - Solutions Maintenance - Request update for Robot Design - Future Vision and Strategy Definition - Define Technical Roadmap between Future Vision and Current Services. - EtcMy team works on bellow technologies :( Python, Java-Android, Swift-IOS, Typescript-Angular, NodeJS, Javascript, PHP )- Cloud Based Solutions : - AWS Infrastructure design, Docker, Ali Cloud, Kubernetes - Chatbot - Rest API, SSO - Face Recognition, Vision Computing - Tele-operation and Monitoring, Robot Remote Control. - Customer Oriented Front End - LV3 (High Security Area) Oriented Front End - ROI and Kpis measurement - Service Generic Platform - Etc...- Robot and Mobile Applications : - Communication Application ( Q&A, Free-Talk, DialogFlow, ASR, Noise Cancelling, Multi Language etc) - Navigation Application ( ROS, Aruco, V/SLAM ) - Data Gathering, Customer identification, Personalized Recommendation - People Detection, Movement Detection by Night, Sound Detection - Mapping Systems (Indoor, Outdoor) - Robot Tele-operation - IOT systems Integration - Entertainment Apps -Etc Show less

    • Technical Expert - Fleet Services
      • Sep 2017 - Mar 2018

      I currently work on a new system to automatize Customer Care Service cross ChatBox Front End & DialogFlow NLP from Google ( Ex-named : API.AI ).The system offers a chatbot interface to communicate to customers & operate actions to resolve their inquiry, issues on robots.The system is linked to the Smart Maintenance Monitoring System i was working on before. This allow the Chatbot to know the health status of the robot receiving inquiry and operate résolutive actions on this robot.The global system is also integrated into a customer oriented Front End so our customers can monitor Robot Status & Health state. Show less

    • Technical Expert - Fleet Services
      • Jan 2016 - Aug 2017

      Lead Knowledge, Tooling and Development in the Japanese Customer Care branch of the Fleet Service :Was focused on a "Proactive & Predictive Issue Detection System" applied on the "Humanoid Robotic" platform "Pepper". The Project in few lines :- Huge reduction of MTBF- Huge reduction of HW/SW Failure Rate- Real Time Scan of an Humanoid robot fleet (Health state and Activity Check)- Remote Issue identification and diagnosis.- Remote curative solutions.- Anticipation of issues based on Machine Learning & Big Data.- Product Quality improvement.Detailed Presentation of the Project :We called the service : "Smart Maintenance".The project is based on "Machine Learning" and "Cloud Big Data"Target : Analyze and make a diagnosis of market robots in Real Time.We are constantly scanning the robot fleet to detect and diagnose issues, also gather activity statistics for our customers.Then, we provide remote and automatized solutions / easier access to Customer Care ressources.With this system we are able to anticipate our clients needs everyday and provide them assistance when they reach our services with precise analysis.A second part of the project is focused on the Product Quality & Issue Identification :By gathering data about the fleet robots health state, we can identify precisely the current market issues.We can define signatures (using Big Data Statistics Comparisons tools) to recognize defects on the product.With this knowledge we can lead investigations, curative & corrective actions on the product based on real market priority indices.Management Skills Required :- Providing Knowledge & advices (100 people)- Analysis of Customers satisfaction and issues.- Design & Development of market solutions and services. (10 People)- Project specifications & management.- Communication on Project.Technical Skills Required :- Humanoid Robotics- Python- Big Data & Machine Learning- Automatized and Remote Services.- Issue Identification Systems Show less

    • Qualification Software Lead Engineer
      • Sep 2013 - Dec 2015

      Lead all Test Integration policy in Aldebaran Robotics in order to provide a sustainable continuous integration & delivery. About Testing : Creation & work on a continuous controlled integration process on robots' software and desktop related programs : Choregraphe/Webots/Monitor & Virtual Naoqi on OS ( Windows/ Mac / Linux ) & SDK (Python / C++ & Java). Naoqi & SDK on Robots / Robot Firmware. Android Tablet apps / Applications in Python & C++. Writing and operating lot's of tests ( Unit tests, Integration tests, system tests, functional acceptance tests, performance tests, stress tests, security tests, UX tests, exploratory tests ) Automation of theses tests + automatic reporting. Development of Test campaigns for product acceptance. Development of measurable statistics about system & product quality. Development of simulation tools improving testing efficiency. Development on automatic solutions about testing. Creation of general testing processes and guidelines on a humanoid robotic platform and it's desktop related software. Control of product quality and bugs management. Hotfix process controller. About Management : Manager of Test Integration Team. ( 6 people ) Creation of statistics to avoid team overload and follow our advancement & deadlines. Formation of testers about continuous integration and how to provide quality software. (15 people) Leadership on Test system fields. (150 people) Test advisor with Developer teams with and without Scrum methods. (150 people) Management of product's stabilization for release delivery. Team member (Tester) in two scrum teams. ( 20 people ) Communication with Hardware QA and production Team Escalation with client and marketing teams. Show less

    • France
    • Research Services
    • 1 - 100 Employee
    • Qualification System Assistant
      • Feb 2013 - Aug 2013

      Qualification of a humanoid robotic platform. First 2 months : Hardware Qualification & Conception on a half-sized prototype for specific tests. Development of automatic log reporting & classification. Temperatures analysis with fan parameters on a robotics platform. Development on Hardware test processes. Last 4 months : Work on QA Software Team : Development of Python oriented test architecture. Non regression Functional test. Investigation on system default. Bug correction validation. Bug Reporting. Work on automated tests for desktop related software : "Choregraphe". Show less

    • Netherlands
    • Research Services
    • 700 & Above Employee
    • Physic Quantum - Internship Assistant of Tibor Kudernac
      • May 2012 - Jul 2012

      Tailoring the architecture of porous two-dimensional networks formed by molecules is essential for developing functional materials with low dimensionality. Link : https://pubs.acs.org/doi/10.1021/la5027398 Tailoring the architecture of porous two-dimensional networks formed by molecules is essential for developing functional materials with low dimensionality. Link : https://pubs.acs.org/doi/10.1021/la5027398

Education

  • ISEN Lille
    Master of Engineering - MEng, Innovation, Robotics ,Electronics, IT and Nanotechnologies
    2010 - 2013
  • CPGE Fénelon Sainte-Marie - PC*
    2008 - 2010

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