Live Ops Manager

• Apr 2022 - Present

CEO/CRO Right-Hand

• Jan 2021 - Jun 2021

- Prepared strategy plans for Homa in terms of Analytics, User experience, Marketability, and Ideation - Data analysis on games performance vs. market benchmarks and proposed actions to improve the metrics (retention, playtime, LTV, etc…) - Analyzed features & app updates impact on game performance and made recommendations to improve game monetization - Complete overhaul of the strategy, game design and monetization of Homa Games' Minesweeper (using SCRUM method). - Prepared strategy plans for Homa in terms of Analytics, User experience, Marketability, and Ideation - Data analysis on games performance vs. market benchmarks and proposed actions to improve the metrics (retention, playtime, LTV, etc…) - Analyzed features & app updates impact on game performance and made recommendations to improve game monetization - Complete overhaul of the strategy, game design and monetization of Homa Games' Minesweeper (using SCRUM method).

Project Player Experience Assistant, EMEA

• Jul 2020 - Dec 2020

- Followed the stagegate of several games and projects (Just Dance 2021, AC Valhalla, Ubisoft Forward) through production and livephases, animating the Frontline process and providing feedbacks. - Audit and rework of the credit process for all teams through EMEA HQ. - Ensure communication across multiple teams working on Community Products (production, communication, support) and leading some related operations (feedback surveys, newsletter). - Lead fire drills to prepare the Customer Management teams to the launch season (testing the outage process). - Elaboration of a weekly calendar to help the Customer Relationship Center follow all events and livephases through all Ubisoft brands. Show less

Président

• Jun 2019 - Jun 2020

Managing Director, in charge at full time of the leading student sporting event in Europe and the world’s biggest intercollegiate offshore regatta. €2.5M Budget / 3,000 participants / 15,000 visitors / 8 days.• Managed 53 students full-time during the year and 120 volunteers during the event• Launched an E-Sport Trophy as the 4th competition of the event.• Worked and negotiated with French top recruiters as partners (EY, Orange, Kronenbourg, Nescafe), with service providers and local institutions.• Launched new projects to improve efficiency and remain leader in student events: salesforceCRM, Corporate Social Responsibility approach, Data science. Show less

Head of Artistic Direction and Entertainment

• Oct 2017 - May 2019

- Set up and management of a sport competition for more than 800 participants and management of a 15 persons team- Artistic Direction for concerts attended by 4,000 persons- Set up and management of the entertainment for a village receiving 15,000 visitors- Management of financial and material partnerships in excess of €80,000

Rebranding Task Force

• Jun 2018 - Aug 2018

- Used the CRM to create a new prospects classification system - Quantitative and qualitative analysis of new prospects and clients - Coordination between HQ and the bank's agencies - KPI on prospect processing and meeting - Used the CRM to create a new prospects classification system - Quantitative and qualitative analysis of new prospects and clients - Coordination between HQ and the bank's agencies - KPI on prospect processing and meeting