Alexis Young
Senior Client Relationship Manager at Guideline- Claim this Profile
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English -
Topline Score
Bio
Credentials
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Dell Certified Partner
DellJul, 2016- Nov, 2024 -
HPE Certified Partner
Hewlett Packard EnterpriseJul, 2016- Nov, 2024 -
VMware Sales Professional (VSP)
VMwareJul, 2016- Nov, 2024 -
Chartered Retirement Plans Specialist™ or CRPS™ Professional Designation
College for Financial PlanningNov, 2022- Nov, 2024
Experience
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Guideline
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United States
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Financial Services
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200 - 300 Employee
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Senior Client Relationship Manager
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Jun 2023 - Present
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Client Relationship Manager
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Sep 2021 - Jun 2023
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Curvature
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United States
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IT Services and IT Consulting
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300 - 400 Employee
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Transaction Manager
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Apr 2018 - Sep 2021
Act as a communication liaison between the client and the sales teams, provides deal coordination support, assists with invoicing, problem resolution, shipping or product return questions and other special projects.
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Inside Sales Representative
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Jan 2016 - Apr 2018
Provided consultative support for SMB and Enterprise-level clientele. Maintained and enhanced customer relations with ongoing proactive assistance throughout the full sales-cycle. Oversaw contract creation and administration, customer retention initiatives, and revenue analysis in accordance with goal creation.
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Account Manager
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Jun 2016 - Dec 2016
Identified areas of potential growth, successfully increasing revenue growth and client relations with cross-selling initiatives that effectively met current customers’ needs. Provided timely resolutions of product-related customer support issues.
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Victoria's Secret
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United States
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Retail
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700 & Above Employee
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Selling Supervisor
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Nov 2013 - May 2016
Provide leadership to drive total store results while supporting growth in sales and service for a store ranking in the top third of the company. Provide leadership to drive total store results while supporting growth in sales and service for a store ranking in the top third of the company.
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Tharpe & Howell, LLP
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United States
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Law Practice
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1 - 100 Employee
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File Clerk
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Jun 2010 - Sep 2012
Create, process, and maintain file records for all printed and electronic documents. Create, process, and maintain file records for all printed and electronic documents.
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Education
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University of California, Santa Barbara
Bachelor’s Degree, Psychology and Sociology