Experience

Parker Poe Adams & Bernstein LLP

• United States
• Law Practice
• 400 - 500 Employee

• Client Events Coordinator

  • May 2023 - Present



RH

• United States
• Design Services
• 700 & Above Employee

• National Project Manager

  • Sep 2021 - Apr 2023

  -Managed between 70-85 projects simultaneously with a portfolio averaging $9 million dollars -Served as primary client liaison from order placement to delivery and installation of large scale, high value, design projects -Worked closely with designers and clients by taking ownership on all project management, preparing comprehensive project plans, timeframes, and budgets -Coordinated logistics in RH’s back-end product management system to manipulate and facilitate the movement of merchandise between vendors and RH distribution facilities to their end destination with the client -Performed various coordinating tasks such as scheduling, billing, maintaining project documentation and handling all internal and external communication -Ensured project schedules and timelines are met while providing a luxury experience to the client -Evaluated potential problems and developed creative solutions in a timely manner Show less



Compass Group USA

• United States
• Food and Beverage Services
• 700 & Above Employee

• Project Manager, Catering and Conference Services, Bank of America Conference Center

  • Nov 2019 - Sep 2021

  -Reported directly to and assist the National Director of Catering and Conference Services -Directed, managed, and oversaw all projects for 12 Bank of America conference centers; projects include: menus, floorplans (seating capacities, av equipment, sq footage), organizational charts, intake forms, price & portion guides, event look books, conference center audits, training and resource manual decks, etc.-Managed all grand opening tasks for two of those conference centers– established and implemented standard operating procedures related to meetings and special events for the new spaces-Created project timelines and conduct and lead weekly conference calls to keep all parties on tasks and meet deadlines Handled all necessary changes, additions and updates for EMS (Event Management System) for any and all requests-Continued to assist as needed with the OneCall team for reservations for the conference centers Show less

• Event Manager, Bank of America Conference Center

  • Apr 2018 - Nov 2019

  -Managed reservations team of 3 people for 3 conference centers in the Charlotte area-Oversaw all “OneCall” accounts and assisted with coverage when needed-Worked directly with clients to book conference space and catering for five Bank of America conference centers -Finalized event details regarding catering, audio visual and room set up -Processed credit card payments through Authorized Net-Addressed any client concerns



Best Impressions Caterers

• United States
• Hospitality
• 1 - 100 Employee

• Event Manager

  • Mar 2017 - Apr 2018

  -Managed, planned and oversaw events for 16 exclusive venues in the Charlotte area -Worked with clients throughout the planning and execution of events which ranged from 5-2,000+ people -Created original and thoughtful event proposals while coordinating room set-ups using Social Tables -Closely managed multiple event vendors to create design curated event aspects -Supervised and managed day of event staff -Worked directly with the marketing department to create assets such as menus and social media content Show less



Myers Park Country Club

• United States
• Hospitality
• 1 - 100 Employee

• Event Manager

  • Feb 2016 - Mar 2017

  -Promoted to Event Manager where I directly led and implemented all club and private events from the planning to final stages, including: corporate meetings, seminars, weddings, cocktail receptions, rehearsal dinners, club themed parties, golf outings, tennis events, holiday events, children’s events, etiquette classes, private dinners, wine tastings, and more-Managed multiple projects simultaneously and ensured projects stay on track and met established deadlines-Directed and mentored Assistant Event Coordinator-Conducted initial member/client consultations to discuss event options and provide club tours-Led weekly banquet meetings with key management teams and department heads to review upcoming events-Responsible for approving and maintaining set budgets for all club events-Collaborated with the Executive Chef and back of house staff to create new menu selections, presentation approvals, and tailor budgets for catered events-Direct liaison for all event planning between all production, serving, and housekeeping staffs; inspected final arrangements; frequently attended events to oversee the event from conception to completion-Addressed client concerns with constant communication and successfully delivering positive results Show less

• Assistant Event Manager

  • Jul 2014 - Feb 2016



Favor Me Events

• United States

• Event Consultant- Part Time

  • May 2014 - Aug 2014

  •Provided on-site assistance to external and internal groups with direction from event planner •Assisted with managing on-site production and clean up for events as necessary •Served as a liaison with vendors on event-related matters •Managed timelines to make sure the event ran smoothly •Provided on-site assistance to external and internal groups with direction from event planner •Assisted with managing on-site production and clean up for events as necessary •Served as a liaison with vendors on event-related matters •Managed timelines to make sure the event ran smoothly



SREE Hotels

• United States
• Hospitality
• 1 - 100 Employee

• Sales Coordinator

  • Jan 2014 - Jul 2014

  •Managed bookings for group reservations for: The Residence Inn, Courtyard Marriott, and Springhill Suites •Processed group inquiry forms and contracts for room blocks and meeting space usage •Created Banquet Event Orders for meeting space events •Provided site visits for rooms and meetings; booking new clients and conducting follow ups •Managed bookings for group reservations for: The Residence Inn, Courtyard Marriott, and Springhill Suites •Processed group inquiry forms and contracts for room blocks and meeting space usage •Created Banquet Event Orders for meeting space events •Provided site visits for rooms and meetings; booking new clients and conducting follow ups



Palmetto Dunes Oceanfront Resort

• United States
• Leisure, Travel & Tourism
• 1 - 100 Employee

• Catering and Events Sales Manager Intern

  • May 2013 - Sep 2013

  •Handled catering inquires and set up site visits with prospective clients for upcoming events •Created Banquet Event Orders, Diagrams, Estimates, Final Invoices and Deposit Schedules for all events •Request for Proposal follow up and other leads to book events for the upcoming 2013 and 2014 year •Attended weekly Banquet Event Order Meetings while learning event billing, proper set up of day to day coordination, and following up on event surveys •Utilized the Libra CRM System to gain experience with the Sales Force to create bookings, track leads, report, and process event orders Show less



Fowler Hospitality

• Hospitality
• 1 - 100 Employee

• Assistant Sales Coordinator

  • Feb 2013 - May 2013

  •Assisted with booking events and group accommodations for 4 Marriott properties. Residence Inn NE Columbia, SC and 3 Courtyard properties in NE Columbia, SC, Rock Hill, SC and Matthews NC. •Entered group reservations and meeting information for major corporate accounts and social markets •Assisted Area Sales Manager with outside sales calls for over 50 corporate accounts. •Processed signed contract agreements and recorded updated information for group contracts using the Fosse computer system •Answered phone inquires for Sales staff, booking small group business and meeting room business. Show less



Johnson Creek Tavern

• Beaufort, South Carolina

• Server

  • May 2011 - Aug 2012

  •Utilized my time management, interpersonal, and organizational skills to increase customer service satisfaction to over 50 customers per night •Handled any crisis’s that may occur with customers by being able to make quick decisions •Worked to greet, seat and assist customers by simultaneously providing attentive services to the wait staff resulting in overall success of the restaurant •Learned money management skills •Utilized my time management, interpersonal, and organizational skills to increase customer service satisfaction to over 50 customers per night •Handled any crisis’s that may occur with customers by being able to make quick decisions •Worked to greet, seat and assist customers by simultaneously providing attentive services to the wait staff resulting in overall success of the restaurant •Learned money management skills



Steamers Seafood Restaurant

• United States
• Restaurants
• 1 - 100 Employee

• Hostess/ Server

  • Feb 2009 - Jun 2012

  Utilized my time management, interpersonal, and organizational skills to increase customer service satisfaction to over 50 customers per night •Handled any crisis’s that may occur with customers by being able to make quick decisions •Worked to greet, seat and assist customers by simultaneously providing attentive services to the wait staff resulting in overall success of the restaurant •Learned money management skills Utilized my time management, interpersonal, and organizational skills to increase customer service satisfaction to over 50 customers per night •Handled any crisis’s that may occur with customers by being able to make quick decisions •Worked to greet, seat and assist customers by simultaneously providing attentive services to the wait staff resulting in overall success of the restaurant •Learned money management skills