Alexia Perezvalle

KARE Connector at MezTal
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Contact Information
us****@****om
(386) 825-5501
Location
Guadalajara, Jalisco, Mexico, MX

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Bio

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Experience

  • MezTal
    • Staffing and Recruiting
    • 1 - 100 Employee
    • KARE Connector
      • Feb 2023 - Present

  • Teleperformance
    • France
    • Outsourcing and Offshoring Consulting
    • 700 & Above Employee
    • QA Coordinator
      • Jan 2020 - Feb 2023

    • Quality Assurance Specialist
      • Jan 2017 - Jan 2020

      Responsible to analyze and provide feedback to phone agents accordingto internal quality guidelines. Carry out specific test procedures toidentify failures that occur in the different processes. Introduced newstaff to KPI and quality standards

    • Especialista en soporte técnico
      • Jun 2014 - Jan 2017

  • K-House Photo & Gallery
    • Área metropolitana de Guadalajara, México
    • Gerente asistente
      • Jan 2012 - Dec 2013

Education

  • Universidad de Guadalajara
    Abogado, Ninguna
    2015 -

Community

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