Experience

RealSage

• Canada
• Software Development
• 1 - 100 Employee

• Strategic Account Executive

  • Dec 2022 - Present

  RealSage is an innovative company that provides data intelligence and AI solutions for the multifamily real estate industry. As someone who is passionate about the intersection of technology and real estate, I couldn't imagine a better fit for me. Their platform uses machine learning algorithms and predictive analytics to help asset managers make more data-driven decisions and optimize their portfolios, which is a game-changer for the industry. They're revolutionizing the future of rental management and I'm happy to be part of it. Show less



Home to be

• Belgium
• Business Consulting and Services

• Company Owner & Real Estate Advisor

  • Feb 2020 - Mar 2023

  As my property management business has grown, I have expanded my focus beyond just short-term rentals to include long-term rentals and property sales. This allows me to provide a full range of real estate services to my clients.To support this expansion, I have also created an international team of talented professionals with a deep understanding of the real estate market. We work together to provide exceptional customer service and personalized experiences for each client. We provide post-sale services like property management, short-term rental, and concierge services to help maximize ROI.I'm proud to have followed my passion and proven that success can come from doing what you love.www.hometobe.mx Show less

• Property Manager

  • Apr 2017 - Mar 2021

  My family used to ask me when my spring break would finally come to an end. Little did they know, I was actually diving headfirst into a new career as a property manager for short-term rentals. I founded my own company with a focus on exceptional customer service and innovative technology, which has enabled me to provide personalized experiences for each guest while maximizing profits for property owners.Who needs tequila shots and hangovers when you can manage oceanfront properties and have happy guests? Show less



IBEROSTAR The Club

• Hospitality
• 100 - 200 Employee

• Sales Professional

  • Jan 2022 - Jan 2023

  As an Executive Sales Rep at Club Iberostar, I promote and sell memberships to potential buyers by showcasing how our ownership program provides luxury and flexibility. My communication and problem-solving skills help me to explain complex information about our properties and address any customer objections. To close deals, I use a consultative approach, asking questions to understand the customers' needs and tailoring my pitch accordingly. I also develop excellent customer service skills, building rapport and providing guidance throughout the sales process. It's a challenging yet rewarding role that allows me to apply and develop a wide range of skills. Show less



Secrets Akumal Riviera Maya

• Mexico
• Hospitality
• 1 - 100 Employee

• Front Desk Agent & Concierge Service

  • Aug 2016 - Sep 2017

  As a front desk and butler service staff, I possess a unique set of skills to offer personalized service to guests. I'm responsible for ensuring a warm welcome and meeting guests' needs during their stay, including arranging transportation and making reservations. As a front desk and butler service staff, I possess a unique set of skills to offer personalized service to guests. I'm responsible for ensuring a warm welcome and meeting guests' needs during their stay, including arranging transportation and making reservations.



Villa del Palmar Cancún

• Mexico
• Hospitality
• 1 - 100 Employee

• Customer Service Specialist

  • Apr 2015 - Oct 2015

  In my role as a Customer Service professional at Villa Del Palmar Hotel, I gained expertise in delivering exceptional guest experiences. My responsibilities included creating a welcoming atmosphere, managing reservations and inquiries, and resolving any issues. I honed my communication skills, listening actively, anticipating guests' needs, and responding with empathy. I also developed organizational skills to manage multiple priorities while maintaining attention to detail. Proficiency in property management and reservation systems allowed me to provide accurate and timely information. My knowledge of the local area provided opportunities to personalize guests' experiences. Show less



Hotel Port la Galère 4*

• Waitress

  • May 2013 - Sep 2013

  As a waitress, my main task was to create a positive dining experience for customers by taking orders, serving food and drinks, and providing excellent customer service. I developed strong communication and interpersonal skills, learning to actively listen, anticipate customer needs, and build rapport. Additionally, I acquired organizational skills, working collaboratively with other staff members to ensure smooth operations, managing multiple tasks and priorities, and resolving customer complaints. My experience as a waitress has been invaluable, allowing me to deliver exceptional service in a variety of settings. Show less