• Apr 2021 - Present

Successfully acquired by the Neumann Kaffee Gruppe (NKG)A sister company of Nordic Approach AS467% YoY growth rate on a group level

• Sep 2019 - Sep 2021

Drove a foreign representative office to grow 385% YoY. Managed local operations, sourcing, procurement, logistics, and sales.- P&L for the East African office.- Increased profits from -2.2% to 3.5% by redesigning the sourcing and procurement strategy.- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and internal systems.- Led product development to customize numerous offers that anticipated customer needs in key markets. - Focused on sourcing and customer communication which led to better defining the sales strategy and ultimately increasing overall revenue. - Formulated and implemented policies and procedures to streamline operations.- Deployment of a new CRM platform (Pipedrive). Show less

Procurement Manager East Africa

• Aug 2018 - Sep 2019

A Norgesgruppen ASA company - Satellite office management training and hiring. - Researched and evaluated potential suppliers to determine the best fit for company quality and transparency needs and to identify time and cost savings opportunities. - Tracked contract performance metrics and reported issues or non-compliance with appropriate stakeholders. Facilitated resolution of vendor disputes and discrepancies. - Scrutinized purchasing data to identify areas for improvement. - Sourced new vendors in an effort to boost the range of products offered while reducing costs through strategic contract negotiations. - Lead supplier quality improvement projects. Show less

Founder

• Nov 2017 - Aug 2018

Founded an LLC aimed at improving coffee quality and efficiency at larger coffee-producing facilities. - Fermentation and flavour improvement project; Dipilto, Nicaragua. - Processing facility construction design project; El Volcán, Nicaragua. - Coffee profiling at an export facility; Dipilto Viejo, Nicaragua. - Design and implementation of a coffee traceability protocol that would service 2 commercial production facilities; Bujumbura, Burundi. - Designed and implemented process improvements to streamline the coffee cherry-purchasing process. 150-300 delivering farmers daily; Muramvya, Burundi. - Large-scale fermentation improvement project; Kayanza, Burundi. - Production leadership training; Burundi. Show less

• Jan 2016 - Dec 2017

Drove an exclusive specialty coffee importer to grow revenue by 160% in 2 years.- Improved account management by predicting potential competitive threats and outlining proactive solutions.- Built and maintained strong client relationships to drive business growth.- Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and an expanded client base.

• Mar 2015 - Jan 2016

- Management of inbound stock from 11 coffee-producing countries.- Designed processes to increase quality assessment efficiency by minimizing sourcing errors and reducing timely tasks.- Managed operational documents and produced reports detailing activities.- Used industry expertise, customer service skills, and analytical nature to resolve customer quality concerns and promote loyalty.

Coffee Competitor

• Feb 2013 - May 2015

- National Barista Champion 2015. - Ranked 11th place in the World Barista Championships (semi-finalist). - National Brewers Cup Champion 2013. - Ranked 15th place in the World Brewers Cup Championships. - National Barista Champion 2015. - Ranked 11th place in the World Barista Championships (semi-finalist). - National Brewers Cup Champion 2013. - Ranked 15th place in the World Brewers Cup Championships.

Assistant Manager

• Dec 2011 - Feb 2013

- 3rd place in the Norwegian Cup Tasters Championship (coffee tasting) 2012. - 3rd place in the Norwegian Cup Tasters Championship (coffee tasting) 2012.

Assistant Manager

• Jan 2011 - Sep 2011

Sergeant

• Jan 2010 - Dec 2010

- Airforce. - Team leader for 100 recruits. - Team trainer in basic warfare. - 7 military leadership and physical endurance achievements. - Airforce. - Team leader for 100 recruits. - Team trainer in basic warfare. - 7 military leadership and physical endurance achievements.