Experience

Avantis

• Brazil
• Higher Education
• 200 - 300 Employee

• Manager of Sales

  • Jun 2020 - Present



United Call Centers

• Hungary
• Telecommunications
• 1 - 100 Employee

• Call Center Agent

  • Nov 2018 - Nov 2019

  -Receiving incoming calls from existing and new customers -Calls to clients during Adoption program, troubleshooting -Answering customer questions, help solve problems -Directly manage on-line orders and analysis -Collect and record customer reviews and information -Work with CRM system -Receiving incoming calls from existing and new customers -Calls to clients during Adoption program, troubleshooting -Answering customer questions, help solve problems -Directly manage on-line orders and analysis -Collect and record customer reviews and information -Work with CRM system



Henkel

• Germany
• Manufacturing
• 700 & Above Employee

• Manager of Sales

  • Sep 2015 - Sep 2018

  - Worked with an existing customer base (52 outlets): tracking, analyzing and planning inventory, providing outlets with advertising materials. In 80% of the outlets, it was possible to independently agree on priority points of sale - as a result, sales were increased by 33%. - I was looking for new customers - during the period of work I increased the client base from 55 to 89 points. - control of receivables, as a result, reduced it from 80% to 20%. - Worked with an existing customer base (52 outlets): tracking, analyzing and planning inventory, providing outlets with advertising materials. In 80% of the outlets, it was possible to independently agree on priority points of sale - as a result, sales were increased by 33%. - I was looking for new customers - during the period of work I increased the client base from 55 to 89 points. - control of receivables, as a result, reduced it from 80% to 20%.