Alex Cove

Director of Rooms at Cara Hotel
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Contact Information
us****@****om
(386) 825-5501
Location
United States, US

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Experience

    • United States
    • Hospitality
    • 1 - 100 Employee
    • Director of Rooms
      • Jun 2023 - Present

    • Rooms and Experience Manager
      • Jan 2023 - Present

      * Oversees and manages Front Desk and Housekeeping Team. Room Inspection, weekly scheduling, team meetings, training, dress code and daily operations fall under my purview.* Oversees Room and Property Amenities. Works directly with brands and local businesses to create partnerships for mini bar offerings and additional guest experiences (Spas, Gyms, etc.)* Oversees booking, managing and execution of Room Blocks. The seamlessness of hosting a large group and all they will need (car services, reservations, etc.) fall under my purview.* Works directly with General Manager to ensure daily operations are running smoothly, that revenue goals are being met, and to ensure staffing needs are fulfilled.* Works directly with Cara Restaurant Manager and Events Manager to book and manage reservations/private events for guests and Room Blocks.* Works directly with Owner and Property Manager to build out new property amenities and operations. Show less

    • Guest Experience Lead
      • Feb 2022 - Jan 2023

    • United States
    • Retail
    • 1 - 100 Employee
    • Social and Community Manager
      • Dec 2018 - Mar 2020

      • Headed daily content strategy, execution and insights across social channels - grew Instagram following organically from 2.3K to 36.6K from Jan. 2019 to March 2020• Booked, organized and welcomed all guests to the office. Answered all phone calls and led tours of the factory, warehouse and office.• Maintained a clean, organized warehouse/office to ensure seamless daily operation.• Implemented an influencer marketing program including paid and organic partnerships, seeding, events and collaborations• Worked directly with Head of CX to handle timely responses, converse with followers, and track customer feedback to improve overall brand communication• Maintained e-commerce website both strategically and tactically - product launches and merchandising strategy fell under my purview.• Scheduled and coordinated e-commerce photoshoots - managed and maintained sample inventory.• Supported Senior Product Development Manager in new product designs based on consumer demands.Additional responsibilities outside role include:Coordinating facilities including ordering, restocking, and inventory in tandem with Senior Product Development Manager.Supporting Operations Manager with picking, fulfillment, and inventory/cycle counts. Show less

    • Social Media and Community Associate
      • Nov 2018 - Dec 2018

    • United States
    • Advertising Services
    • Creative Intern
      • Aug 2018 - Dec 2018

      As a full-time member of team bybabba, I worked closely with the Creative Director to create unique and on-brand strategies and imagery that achieve effective, consistent, and long-lasting results on social media for all clients and the bybabba brand. Continually sourced, created, and posted content to @by.babba Fostered relationships between brand personnel and digital influencers As a full-time member of team bybabba, I worked closely with the Creative Director to create unique and on-brand strategies and imagery that achieve effective, consistent, and long-lasting results on social media for all clients and the bybabba brand. Continually sourced, created, and posted content to @by.babba Fostered relationships between brand personnel and digital influencers

    • United Kingdom
    • Public Relations and Communications Services
    • 200 - 300 Employee
    • Digital Marketing Intern in Fashion and Beauty
      • Jun 2017 - Aug 2017

      At Purple, I worked directly with the Digital Team. Created social media coverage power points for Lancôme, bareMinerals, Boscia, and Tata Harper that include mentions across social media platforms including YouTube, Instagram and Twitter. Curated reports worth around 5 million impressions which were sent to each company for them to use when strategizing. Pitched, created and sent mailers for each brand to celebrities, vloggers, bloggers and influencers to be featured on their social media platforms to gain product sales and brand awareness. Pulled clothing by M. Martin, NOMIA, Alexa Chung, and Magda Butrym for editorial photo shoots and monitored each brand for social media coverage. Show less

  • WearWeWent.com
    • Philadelphia, Pennsylvania
    • Explore Contributer and Travel Intern
      • Nov 2015 - Jan 2017

      I contributed a "Monthly Dream Destination Story" centered around a tourism board that featured one hotel. I also foster reader relationships through in-person engagement and social media platforms by assisting with social media strategy. I contributed a "Monthly Dream Destination Story" centered around a tourism board that featured one hotel. I also foster reader relationships through in-person engagement and social media platforms by assisting with social media strategy.

    • United Kingdom
    • Retail
    • 1 - 100 Employee
    • Social Media and Marketing Intern
      • Sep 2016 - Dec 2016

      Because this is a rapidly growing start-up, my daily tasks and duties always changed. During my time with Solely Original, I managed social media accounts, wrote and created content for the company's newsletter and blog, Communicated with journalists and bloggers, and assisted with marketing strategy and implementation. Because this is a rapidly growing start-up, my daily tasks and duties always changed. During my time with Solely Original, I managed social media accounts, wrote and created content for the company's newsletter and blog, Communicated with journalists and bloggers, and assisted with marketing strategy and implementation.

    • United States
    • Internet Publishing
    • 1 - 100 Employee
    • Style Guru
      • Aug 2015 - Dec 2016

      I contributed articles and photos capturing the latest in collegiate women's and men's fashion, accessories, beauty, dorm decor and more on a website that features articles written by people all around the globe. Style Gurus provide young adults a meduim through which they can experience the latest college trends through their cunning eye for fashion, photography, and self expression. I contributed articles and photos capturing the latest in collegiate women's and men's fashion, accessories, beauty, dorm decor and more on a website that features articles written by people all around the globe. Style Gurus provide young adults a meduim through which they can experience the latest college trends through their cunning eye for fashion, photography, and self expression.

    • United States
    • Public Relations and Communications Services
    • 1 - 100 Employee
    • Communications Intern
      • Dec 2015 - May 2016

      I generated and maintained social media platforms for clients including Ashley Graham and Serena Williams. I also assist in styling for social media campaigns and lifestyle photoshoots and also create and photograph "flat lays" of clothing and accessories. I performed administrative and operational duties for Skai Blue Media and contributed articles for the company's blog. I generated and maintained social media platforms for clients including Ashley Graham and Serena Williams. I also assist in styling for social media campaigns and lifestyle photoshoots and also create and photograph "flat lays" of clothing and accessories. I performed administrative and operational duties for Skai Blue Media and contributed articles for the company's blog.

    • United States
    • Higher Education
    • 700 & Above Employee
    • Owl Team Leader
      • Feb 2015 - Sep 2015

      Owl Team Leaders work with University staff, new students, and each other to create a positive and welcoming atmosphere for new students and parents during summer orientation programs. Each Owl Team Leader works closely with small groups of new students to facilitate group activities and discussions to assist students in their transition to Temple University. In this position, Owl Team Leaders learn and practice group facilitation and teamwork strategies, build interpersonal and intrapersonal competence, and serve as positive role models and representatives of Temple University. Owl Team Leaders are required to participate in spring training and meetings, summer training including a weekend retreat, and all summer orientation sessions in June, July, and August. Show less

  • Knoebels Amusement Resort
    • Elysburg, Pennsylvania
    • Salesman and Entertainer
      • May 2010 - Aug 2014

      While working at Knoebels I had the privilege of serving the needs of a wide spectrum of customer needs, prepare different foods and beverages, and entertain guests. While working at Knoebels I had the privilege of serving the needs of a wide spectrum of customer needs, prepare different foods and beverages, and entertain guests.

Education

  • Temple University
    BA in Strategic Communications, Public Relations, Advertising, and Applied Communication
    2014 - 2018
  • The Boston Conservatory
    Intensive, Sumer Vocal/Choral Intensive
    2014 -

Community

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