Alex CHAN

Vice President at Hong Kong Computer Society
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Contact Information
us****@****om
(386) 825-5501
Location
Hong Kong, Hong Kong SAR, HK
Languages
  • English Full professional proficiency
  • Cantonese Native or bilingual proficiency
  • Mandarin Professional working proficiency
Skills

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Max Wong, CFA, CAIA

I became acquainted with Alex ten years ago through the trainee programs of PCCW. With his diligence, high-caliber and sense of responsibility, Alex simply stood out even in a highly select group of trainee engineers. Since then, I have witnessed his well-deserved accelerated career path – from a capable engineer, to an all-rounded project manager, to a professional consultant overseeing and delivering multi-million dollar projects to prestige clients. And, more importantly, he is not a nerd! His high sense of humor, caring for friends and family, and infectious enthusiasm for life – from soccer, to movies, to travel, to Chinese history, etc. – make him a wonderful companion as a friend and/or colleague. I have no reservation in recommending Alex to anyone!

Michelle Wu

Alex is an outstanding manager who sets high standards and meets them. He is willing to take up challenging issues and has high problem solving skills to resolve issues. I highly recommend him.

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Credentials

  • Fellow Member (FHKCS)
    Hong Kong Computer Society
    Nov, 2021
    - Sep, 2024
  • Corporate Member (MHKIE)
    The Hong Kong Institution of Engineers (HKIE)
    Aug, 2006
    - Sep, 2024
  • PRINCE2 Foundation and Practitioner
    APM Group
    Aug, 2006
    - Sep, 2024
  • Project Management Professional (PMP)
    Project Management Institute (PMI)
    Jun, 2004
    - Sep, 2024

Experience

  • Hong Kong Computer Society
    • Hong Kong
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Vice President
      • Aug 2023 - Present
  • HKPC - Hong Kong Productivity Council
    • Hong Kong
    • IT Services and IT Consulting
    • 500 - 600 Employee
    • General Manager, Digital Transformation
      • Jan 2020 - Present

      - Formulate, drive and execute the division’s strategies in line with the corporate mission and development in the areas of Smart Living and Digital Enterprises - Lead the team of 70+ professionals to provide market-driven consultancy services in Digital Technology, Cyber Security, Market Research and Index, Business Process Re-engineering and Automation - Develop and market digital technologies and digital services to facilitate business and industry development - Develop and leverage on the technical competencies to create new business opportunities pertinent to industry needs in both Hong Kong, Mainland and ASEAN countries - Manage the overall technical and cybersecurity public training programs Show less

  • Accenture
    • Ireland
    • Business Consulting and Services
    • 700 & Above Employee
    • Senior Manager
      • Sep 2012 - Jan 2020

      - Established good relationships with the senior management in the local utilities sector, including CIOs, senior managers of IT and Business - Delivered digital transformation strategies to clients for improving customer satisfaction, operational efficiency and creating new revenues- Help clients to formulate IT strategies to support business growth and come up business cases to justify their IT investment- Led a system implementation project with 20+ FTEs (onshore and offshore) to design and develop a multi-tenant Software-as-a-Service (SaaS) solution with mobile solution hosted on Amazon Web Service (AWS)- Market sizing of a SaaS and determining the pricing strategy- Served as a subject matter expert to other utilities in Greater China Show less

    • Manager
      • Sep 2009 - Aug 2012

      - Led the sales of various Smart Grid, Enterprise Architect, IT strategy, SAP and system implementation projects for local utilities- Delivered multiple Smart Grid and Enterprise Architect projects for clients to define multi-year IT roadmap- Evaluated an Complex Event Processing (CEP) solution for Advanced Metering Infrastructure (AMI) use cases- Reviewed the Outage Management System (OMS) and related process review for a local utility and recommended the 5-year roadmap for both IT and process improvement Show less

    • Consultant
      • Nov 2006 - Aug 2009

      - Took team lead roles in various teams such as Enterprise Application Integration (EAI), SAP Batch, Performance Tuning and System Cutover during the course of the delivery for a multi-year SAP Customer Information System (CIS) implementation project involving 100+ onshore and offshore FTEs- Developed 50+ batch and real-time interface applications running on Microsoft BizTalk with integration to SAP and Payment Gateway like EPSCO and JETCO- Optimised 200+ batch programs to fit the 6-hour night batch window- Led the performance test involving both 100+ human and machine testers to simulate the peak load and validate the system can meet the performance requirements- Planned and led the system cutover from legacy VAX to the new CIS Show less

  • PCCW
    • Hong Kong
    • Software Development
    • 700 & Above Employee
    • Engineer
      • Sep 2002 - Nov 2006

      - Completed the Graduate Schema “A” Training and certified as Corporate Member (i.e. Chartered Engineer) of the Hong Kong Institution of Engineers (HKIE) under the Electronics Discipline - Worked in the Geographical Information System (GIS) team to develop applications on top of Automated Mapping / Facility Management (AM/FM) platform to manage the telecom assets and service provisioning - Developed real-time and batch interfaces between Outage Management System (OMS) and SAP Customer Care Solution (CCS) using SAP.NET Connector - Optimized SQL statements and stored procedures for OMS - Built the electronic document management platform for the architect, consultant and construction companies to exchange construction drawings and site documents for the development of the CyberPort Hong Kong - Developed the mobile quality inspection solution for CyberPort Hong Kong Residential Development – Residence Bel-Air Show less

  • HKT
    • Germany
    • Textile Manufacturing
    • Trainee Engineer
      • Sep 2000 - Aug 2002

      - Joined the company as an engineer trainee, with exposure in different areas of a telecom operator, e.g. network operations, network planning, and research and technology development - Worked in the network control centre to develop network monitoring tools to gather real-time data and analyse the status of the network equipment - Joined the company as an engineer trainee, with exposure in different areas of a telecom operator, e.g. network operations, network planning, and research and technology development - Worked in the network control centre to develop network monitoring tools to gather real-time data and analyse the status of the network equipment

Education

  • The Chinese University of Hong Kong
    Master of Science, Electronic Commerce
    2000 - 2002
  • The Chinese University of Hong Kong
    Bachelor of Engineering, Information Engineering
    1997 - 2000
  • Ying Wa College
    1990 - 1997

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