Alex Benterud
IT/AV & Facilities Manager at Cal Tech Precision Inc- Claim this Profile
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English Native or bilingual proficiency
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French Elementary proficiency
Topline Score
Bio
John Tan
Alex had been a really helpful resource at Extron, especially since I was new to Extron equipment and commercial AV in higher-education, in general. My organization is transitioning away from Crestron AV systems and there were many AV upgrades and new installations, some with technical challenges. Alex was knowledgeable and resourceful in answering technical questions, leveraging resources within Extron where needed. He was also very proactive in recommending training for the AV staff at my organization. I am thankful for his support the last 3 years since I started work at my organization.
John Tan
Alex had been a really helpful resource at Extron, especially since I was new to Extron equipment and commercial AV in higher-education, in general. My organization is transitioning away from Crestron AV systems and there were many AV upgrades and new installations, some with technical challenges. Alex was knowledgeable and resourceful in answering technical questions, leveraging resources within Extron where needed. He was also very proactive in recommending training for the AV staff at my organization. I am thankful for his support the last 3 years since I started work at my organization.
John Tan
Alex had been a really helpful resource at Extron, especially since I was new to Extron equipment and commercial AV in higher-education, in general. My organization is transitioning away from Crestron AV systems and there were many AV upgrades and new installations, some with technical challenges. Alex was knowledgeable and resourceful in answering technical questions, leveraging resources within Extron where needed. He was also very proactive in recommending training for the AV staff at my organization. I am thankful for his support the last 3 years since I started work at my organization.
John Tan
Alex had been a really helpful resource at Extron, especially since I was new to Extron equipment and commercial AV in higher-education, in general. My organization is transitioning away from Crestron AV systems and there were many AV upgrades and new installations, some with technical challenges. Alex was knowledgeable and resourceful in answering technical questions, leveraging resources within Extron where needed. He was also very proactive in recommending training for the AV staff at my organization. I am thankful for his support the last 3 years since I started work at my organization.
Credentials
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Extron ProDSP Specialist
Extron ElectronicsMar, 2017- Nov, 2024 -
Extron Control Specialist - ECS
Extron ElectronicsMay, 2015- Nov, 2024 -
Extron Audio Video Associate
Extron ElectronicsAug, 2012- Nov, 2024
Experience
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Cal Tech Precision Inc
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United States
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Aviation and Aerospace Component Manufacturing
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1 - 100 Employee
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IT/AV & Facilities Manager
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Feb 2022 - Present
From an information technology standpoint I'm the primary technical resource for desktop support, NIST 800-171 Controls Implementation, and audio/visual integration.As facilities manager I'm responsible for coordinating maintenance, upgrades, and repair for our 3 manufacturing buildings, grounds upkeep, fire safety, hazardous waste management, storm water pollution prevention, and much more.
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Shipping Coordinator
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Jun 2021 - Feb 2022
Cal Tech Precision (CTP) manufactures complex aluminum, stainless steel, and titanium structural component parts for world class aerospace companies including Boeing, Lockheed Martin, Northrop Grumman, Subaru Corporation, Korean Air Aerospace Division, and more.When I first started at CTP, I was responsible for coordinating our outbound freight logistics to deliver our finished goods to facilities across the US and even around the globe.
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Amtor Sound Co.
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United States
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Events Services
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Small Business Owner
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May 2008 - Present
Amtor Sound Co. is my bustling event production services business focusing on sound reinforcement and lighting systems for live music events, corporate functions, and weddings. I'm responsible for daily operations, facility management, live event coordination, accounting, sound system design and deployment, audio engineering, FOH, A1, A2 positions, Lighting Design, and so much more. My facility also features a rehearsal space for musical groups. Please visit Amtor on the web: www.amtor.com www.facebook.com/amtorsound Or if you're in the neighborhood, get in touch with me so you can stop by the shop! Show less
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Extron
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United States
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Appliances, Electrical, and Electronics Manufacturing
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700 & Above Employee
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Education Technology Manager
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Feb 2020 - Mar 2021
For nearly a decade I was fortunate enough to help lead Extron's S3 (Service, Support, and Solutions) & business development efforts for the education sector across the Midwest USA and beyond. I lived & breathed our mission and brought dedication to every customer interaction while exploring much of the U.S.Unfortunately Extron produced widespread product failures on the primary scaling presentation switcher product line, countless delayed new product releases, enforced stringent and stifling sales control efforts, along with unsuccessful strategic decisions around business acquisitions and director level personnel appointments...as a result many of their longtime customers and dedicated employees paid the price.Originally our EDU team thrived around delivering world class support and excellent learning environment AV technology until the newly appointed management took the helm in 2018 and drove the ship into the rocks. The endeavor of building a learning space had evolved to incorporate more considerations than ever; making it vital to ensure the technology was beneficial to students and adopted by instructors while simultaneously being easily maintained and normalized for consistent and predictable results. The solutions also need to be expandable as the institution's strategic technology directives evolved. With distance education becoming an essential part of the puzzle having the ability to expand classroom systems to serve hybrid learning became imperative...although they were a little antiquated and not quite ideal, Extron delivered a handful of hodge-podge solutions intended to bring these objectives to reality. Even though the solutions catalog was advertised as a collective and entwined ecosystem each product line was siloed and didn't integrate seamlessly. Customer feedback overwhelmingly made it evident they preferred reliability, simplicity, & intuitiveness over the complicated & unsynchronized solutions being brought to the market. Show less
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Education Technology Specialist
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Feb 2018 - Feb 2020
I was a technical resource for audio/visual presentation technology for educational institutions from Colleges & Universities to K-12 Campuses.Focusing on the Midwest US and Western Canada.I'm all about empowering individuals to accomplish their technical objectives and elevate their learning environments and other special spaces across campus.Are you working on designing a system to serve a presentation space? I'm delighted to collaborate on your project and partner with you to make it a success. Have an existing system that just isn't hitting the mark? Let's figure out what it needs to really shine. Show less
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Education Accounts Specialist
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Apr 2015 - Feb 2018
In this role I began my focus around serving colleges, universities, and all kinds of schools with service, support, and solutions in regards to product info and recommendations, troubleshooting, and system design/validation.Specialized in the Rocky Mountain States and Western Canada.
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Customer Support
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Jul 2012 - Apr 2015
I started out at Extron serving a variety of commercial audio/video system integrator companies in the areas of customer service, sales, system design, and troubleshooting through close collaboration with a team of seven; including regional account specialists and application engineers.As an Education Counselor I facilitated the coordination of industry professionals into Extron's S3 Technical Institute for both web-based and instructor-led hands on training.Remained dedicated to delivering Extron's corporate philosophy found in S3- Service, Support, and Solutions. Show less
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THE RANCH Restaurant & Saloon
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United States
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Restaurants
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1 - 100 Employee
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AV Specialist - Private Events
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Jul 2016 - Mar 2020
At THE RANCH I was responsible for the deployment and support of audio, video, and lighting systems in the restaurant, concert hall/saloon, and 6th floor banquet facility for private dining and special events. My love for hospitality and tourism management combined with my experience with live event tech really empowered me to enjoy and shine in this role. I'll forever cherish the fantastic team keeping the magic in motion at THE RANCH. Read more about our AV system in the Saloon: https://www.theranch.com/assets/pdf/ranch_av_article.pdf Show less
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Best Buy
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Retail
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700 & Above Employee
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Pro Audio Specialist
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2010 - Jul 2012
While focusing on finishing my business degree I transitioned to a sales specialist at BestBuy; primarily focused on building rapport with customers and answering technical questions. Design sound systems based around required coverage, budget, and specifications described by clients.
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Music Gear Supervisor
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Jul 2008 - 2010
Facilitated direction and motivation to a team of 7 sales associates in a music equipment retail environment.During this program's progress at BestBuy, my location was recognized continuously for our performance in both sales and merchandising excellence.
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Computers Senior
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Nov 2005 - Jun 2008
In this role I was the primary sales lead with a focus on coaching and mentorship of fellow sales associates.
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Education
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2012 - 2014
California State University-Fullerton
Bachelor of Business Administration (BBA), Entertainment and Tourism Management -
2006 - 2012
Fullerton College
Associate's degree, Business Administration, Management and Operations
Community
