Experience

Memento Hub

• Romania
• Software Development
• 1 - 100 Employee

• Project Manager

  • Sep 2022 - Present



Soley tour

• Bucureşti, România

• Product & Reservation Agent Department of Romania, Bulgaria, North and South of Cyprus, Antalya

  • Mar 2022 - Aug 2022

  - notifying partner agencies of changes in flight schedule, departure date, hotel, or package cancellation. - B2C sale, answear emails and phone calls from direct clients, sending them the offer according to their request. - support for B2B, answer emails and phone calls from partner agencies. - sending the contract and the invoice for the payment of the packages according to the payment conditions, subsequently keeping in touch with the client to respond to their requests. - designing a list of focus hotels for each destination on a weekly basis that will be sent to the marketing team, following which it will be transmitted to our sales channels as newsletters. - manage reservations - check and process reservations. - sending passenger lists for all departures to the contracted airline for each destination (North & South Cyprus, Antalya). - sending the rooming and transfer lists for all depatures to the ground supplier (North & South Cyprus, Antalya). - making the daily report of available seats for all departures to Antalya from Bucharest, Iasi, Timisoara, Oradea, Cluj, Tg. Mures, Arad, Baia Mare. - pricematching with other TO’s for certain hotels from Antalya, afterwards sending the result to our TO in order to ask for discounts those hotels. - making payment lists for providers. - stop sales updates. Show less



HelloRomania.eu

• Romania
• Travel Arrangements

• Business Development Manager

  • Jun 2021 - Mar 2022

  - booking management of all sales channels. - contracting new suppliers and maintaining the relationship with the existing ones. - conducting trainings for the new suppliers in order to be listed on the platform. - identifying platform issues and reporting them to the IT department. - making payment lists for platform providers. - support for providers and clients - designing a list of focus hotels on a weekly basis that will be sent to the marketing team, following which it will be transmitted to our sales channels as newsletters and social media. Show less



Christian Tour

• Romania
• Travel Arrangements
• 100 - 200 Employee

• Operational Team Leader Domestic Tourism

  • Oct 2018 - Jun 2021

  - support for B2B, in emails & phone calls. - modification, cancellation of reservations after confirmation from partner agencies. - coordinating the team members in order to make the activity more efficient. - manage reservations - check and process reservations - designing a list of focus hotels on a weekly basis that will be sent to the marketing team, following which it will be transmitted to our sales channels as newsletters and social media. - conducting trainings for B2C Sales team of our product and the use of the reservation systems. - making payment lists for providers, checking them with the accounting department - setting the margin for hotels depending on the market situation with other TO’s, in order to be the cheapest option available when possible. - contracting new suppliers and maintaining the relationship with the existing ones. - sending bookings on request for confirmation to hotels. - sending rooming lists to our hotels with allocation. - stop sale updates Show less



Vola.ro

• Romania
• Travel Arrangements
• 1 - 100 Employee

• Reservations Ticketing Agent

  • May 2017 - Sep 2017