Experience

Decathlon România

• Romania
• Sporting Goods Manufacturing
• 300 - 400 Employee

• Logistics Department Manager

  • Jul 2019 - Present

  Management and piloting of the activity in order to reach the performance indicators specific to the department. Preparing orders for stores and online customers, inventory management and quality control. Improving processes and layout in order to streamline activity and improve productivity. Recruitment and development of the team both professionally and humanly through individual monthly development meetings.

• Monitor ecommerce processes

  • Oct 2017 - Jun 2019

  Integration, training and validation of new and old team members, on the specific processes of the department. Organizing and following the daily activity in order to reach the monthly performance indicators.



Inditex

• Spain
• Retail
• 700 & Above Employee

• Cashier Team Leader (ZARA)

  • Jan 2015 - Feb 2017

  Coordination and formation of the cashier team. Managing the procedures and activities of coordinating the team, in order to ensure the fulfillment of the daily responsibilities.

• Store Cashier (ZARA)

  • Oct 2012 - Dec 2014

  Receiving the value for the products purchased by customers, responsibility for money management, providing support in a professional manner.



Vodafone

• United Kingdom
• Telecommunications
• 700 & Above Employee

• Telesales Adviser Consumer Market & Customer Service Adviser

  • Dec 2011 - Oct 2012

  ▪ Telesales consumer market consultant: keeping customers within the company by offering advantageous mobile internet subscriptions / products (VMB). ▪ Customer relations consultant: presentation of information related to products, services and contracts; registration and settlement of complaints and sale of (new) products and services. ▪ Telesales consumer market consultant: keeping customers within the company by offering advantageous mobile internet subscriptions / products (VMB). ▪ Customer relations consultant: presentation of information related to products, services and contracts; registration and settlement of complaints and sale of (new) products and services.