Reliability Ninja

• Aug 2023 - Present

Azure Infrastructure Consultant

• Mar 2022 - Jun 2023

- Assisting customers in making the best choices regarding the implementation of Security Baselines, MFA, Azure Policies, Defender for Cloud, Azure Monitor - Automating deployments using IaC (Terraform or Bicep) - Working together with the SCRUM Master and Product Owner for refining work for the team - Creating processes and procedures - Monitoring and optimizing costs - Assisting customers in making the best choices regarding the implementation of Security Baselines, MFA, Azure Policies, Defender for Cloud, Azure Monitor - Automating deployments using IaC (Terraform or Bicep) - Working together with the SCRUM Master and Product Owner for refining work for the team - Creating processes and procedures - Monitoring and optimizing costs

AVD DevOps Engineer

• Nov 2020 - Feb 2022

- Working together with the Cloud Architects team for designing AVD environments and creating reference architectures. - Automating the deployment of AVD using ARM templates and leveraging the CI CD pipelines of Azure DevOps. - Supporting the Customer Teams in the direct delivery of the service to the customers. - Helping with winning and onboarding new customers. - Creating How-To Deployment Guides and Cost Estimations for various AVD deployment types. - Creating and delivering Sales and Technical presentations of AVD. - Pitching the difference between Windows 365 and AVD to customers interested in adopting the right solution for their users. Show less

Cloud Transformation Specialist

• Jul 2018 - Oct 2020

- Presenting Insight's and Microsoft’s value proposition to a mix of accounts, predominantly in the Hosting sector - Delivering "Beginner’s Guide to Azure", "RDS on Azure" and "Windows Virtual Desktop" online workshops and in-class trainings with hands-on labs to Service Providers and ISVs across Europe - Helping our existing and potential customers (both technical decision makers and CxO level) understand the advantages of the Cloud through PoCs, architecture design examples, as well as how they can migrate their workloads to Azure and optimize their cloud environments - Helping both our internal and external Account Managers and Sales Reps, CSMs and CSP Specialists understand more about the advantages of Cloud Computing and helping them position the Cloud solutions to our customers Show less

Cloud Consultant

• Apr 2017 - Mar 2018

- Worked closely with the Field Sales team, we supported a wide range of partner solutions ranging from mission critical enterprise systems to mid-size solutions. - Provided presales technical / functional support to Oracle's Partners - Developed and delivered high quality standard Oracle presentations and demonstrations - Presented and articulated advanced product features and benefits - Worked closely with the Field Sales team, we supported a wide range of partner solutions ranging from mission critical enterprise systems to mid-size solutions. - Provided presales technical / functional support to Oracle's Partners - Developed and delivered high quality standard Oracle presentations and demonstrations - Presented and articulated advanced product features and benefits

Cloud Identity Support Engineer

• May 2013 - Apr 2017

- Assisted the new employees with their ramp-up and environment creation - Created a How-To procedure for the new employees to spin up their cloud environments - Delivered the 'Cloud Identity for Non-Cloud Identity Engineers' training to other Microsoft employees - Troubleshooting Cloud Identity, AADConnect and ADFS issues - Assisted the new employees with their ramp-up and environment creation - Created a How-To procedure for the new employees to spin up their cloud environments - Delivered the 'Cloud Identity for Non-Cloud Identity Engineers' training to other Microsoft employees - Troubleshooting Cloud Identity, AADConnect and ADFS issues

Knowledge Engineer, Accounts Administrator, Support Technician

• May 2007 - Apr 2013

Warehouse Clerk

• Oct 2006 - May 2007