Alexandru Costache

Customer Support Senior Specialist at Flutter International
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Contact Information
us****@****om
(386) 825-5501
Location
Swieqi, Malta, MT
Languages
  • Italian Elementary proficiency
  • Romanian Native or bilingual proficiency
  • English Professional working proficiency

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5.0

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Jessica B.

Absolutely thrilled to recommend Teo, for his outstanding training abilities and expertise. His dedication to delivering top-notch training is truly commendable. Teo has an impressive knack for breaking down intricate concepts into easy-to-understand lessons. Working with him has been a pleasure, and his passion for helping others succeed is truly inspiring. In essence, if you're seeking a fantastic trainer and customer service expert, Teo is your guy. His dedication and skills are impressive and make them an invaluable part of our team.

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Experience

    • Ireland
    • Entertainment Providers
    • 200 - 300 Employee
    • Customer Support Senior Specialist
      • May 2023 - Present

      Extra tasks: Training and Development Team:- Deliver tailored training to large groups of new starters in customer support - Obtain, organize or develop training materials - Keep training materials updated to ensure the requirements are followed according to specific jurisdictions- Detect knowledge gaps through assessments and select the best approach for closing important knowledge gaps based on what works best for the audience

    • Customer Support Specialist
      • Sep 2022 - Present

      Extra tasks: Training and Development Team:- Deliver tailored training to large groups of new starters in customer support - Obtain, organize or develop training materials - Keep training materials updated to ensure the requirements are followed according to specific jurisdictions- Detect knowledge gaps through assessments and select the best approach for closing important knowledge gaps based on what works best for the audience.

    • Customer Support
      • Dec 2020 - Present

    • Sweden
    • Gambling Facilities and Casinos
    • 100 - 200 Employee
    • Game Presenter
      • Oct 2020 - Dec 2020

  • Trilogy
    • Malta
    • Sales Assistant
      • Jan 2019 - Oct 2020

    • F&B Attendant
      • Jul 2018 - Oct 2020

Education

  • University of Pitesti
    Public Administration
    2012 - 2015

Community

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