Experience

Odys Global

• Estonia
• Technology, Information and Internet
• 1 - 100 Employee

• Technical Account Manager

  • Oct 2022 - Present



Liber-profesionist

• WordPress Developer & Designer

  • Sep 2017 - Present

  - Created WordPress sites from 0 to selling shop - Converted Figma/Invision/Photoshop designs to WordPress - Used HTML and CSS to adjust to customer requirements - Debugged Javascript, PHP issues - Used Elementor, WPBakery, Brizy, Divi(occasional) - Cleaned and optimized existing sites - Solved various site, host, or domain issues. - Created WordPress sites from 0 to selling shop - Converted Figma/Invision/Photoshop designs to WordPress - Used HTML and CSS to adjust to customer requirements - Debugged Javascript, PHP issues - Used Elementor, WPBakery, Brizy, Divi(occasional) - Cleaned and optimized existing sites - Solved various site, host, or domain issues.



Brizy

• United Kingdom
• Software Development
• 1 - 100 Employee

• First line support agent (WordPress Builder)

  • Feb 2019 - Dec 2021

  - Provided customer service excellence by answering customers' tickets and resolving issues - Helped newcomers work with customers and discover the company's product - Collaborated with the team to troubleshoot and find solutions - Tested the company's products (WordPress Visual Builder) - Provided customer service excellence by answering customers' tickets and resolving issues - Helped newcomers work with customers and discover the company's product - Collaborated with the team to troubleshoot and find solutions - Tested the company's products (WordPress Visual Builder)



JIMCO-IT

• Co-founder and CEO

  • Feb 2020 - May 2021

  - Took care of the legal side of the company - Collaborated with clients at all stages of work - Supervised and delivered the company projects - Created sites from scratch to the online store - Took care of the legal side of the company - Collaborated with clients at all stages of work - Supervised and delivered the company projects - Created sites from scratch to the online store



ThemeFuse

• Romania
• Technology, Information and Internet
• 1 - 100 Employee

• Technical Support Agent (WordPress Themes)

  • Aug 2017 - Feb 2019

  - Provided customer service excellence by answering customer's tickets and resolving issues - Collaborated with the team to troubleshoot and find solutions - Tested the company's products (WordPress themes) - Provided customer service excellence by answering customer's tickets and resolving issues - Collaborated with the team to troubleshoot and find solutions - Tested the company's products (WordPress themes)



TouchSize

• Technical Support Officer

  • Aug 2016 - Aug 2017