Consignment Security Supervisor

• Jan 2009 - Present

Security Manager

• Mar 2008 - Jan 2009

I managed a large team of security guards and shift supervisors, including preparing rosters, overseeing payroll and absence records, and providing induction and ongoing training, evaluation and audit for new and existing personnel. I led the Centre’s risk management efforts, including implementing a crisis management plan, monitoring crime and incident trends, legislative changes and industry best practice, and developing and implementing appropriate procedures.I was also responsible for overseeing Security Control Room activities, access control systems, fire panels and day-to-day contracted guard force performance, ensuring compliance with policies and procedures, legal and occupational health and safety requirements. I monitored incident reports and prepared security related records to comply with internal and external reporting requirements. I conducted regular environmental scanning to assess any changes in legislation, government policy or client policy that may affect security operations at the complexIn addition, I developed and implemented comprehensive safety, security and risk management policies and procedures, and conducted daily inspections of the shopping centre to ensure compliance with contract requirements and to identify any exposure to risk, undertaking regular patrols of the complex and liaising with police, emergency services, contractors, tenants etc.

Security Supervisor

• Feb 2004 - Mar 2008

As Security Supervisor, I managed a team of operatives, undertaking HR functions including staff training and competency, monitoring staff behaviour and work performance, and ensuing all personnel were currently licensed in accordance with legislation and company requirements.I supported the management of the site in maximising profitability and ensuring overarching compliance with relevant policies and procedures, and built and maintained strong relationships with customers, management and operations staff to optimise customer satisfaction and staff morale.

Operations Manager

• Oct 1998 - Feb 2004

I was in charge of devising and managing Logistics Network Strategy, ensuring operational efficiency and complete integration across Warehousing, Line-haul and Distribution. I planned, coordinated and monitored receipt, order assembly and dispatch of goods, liaising with customers, suppliers and transport companies.I line managed a large team of staff, including overseeing recruitment, training and evaluation and also oversaw the planned maintenance of vehicles, machinery and equipment, managing the utilisation of space and mechanical handling equipment, whilst ensuring that quality and budgetary targets were met.