Alexandrina Pankovska

Vice President Operations at alphin GmbH
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Contact Information
us****@****om
(386) 825-5501
Location
Sofia, Sofia City, Bulgaria, BG
Languages
  • English Full professional proficiency
  • German Full professional proficiency
  • Russian Limited working proficiency
  • Bulgarian Native or bilingual proficiency
  • Italian Elementary proficiency

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Viktor Sperling

I had the pleasure to work with Alexandrina's during her time at Quandoo. Immediately I noticed her highly motivated attitude, commitment and passion for the company. She is a very positive and highly motivated professional who works tirelessly to benefit her customers and grow business for Quandoo. On top of that she is fluent in several languages and understands the importance of continuous improvement in a fast paced environment. I wish you all the best and congratulate your future employer.

LinkedIn User

At Quandoo GbmH, Alexandrina and I successfully automated several accounting processes. Her enthusiasm for continuous improvement, the ability to formulate concise requirements and fast problem solving skills would help any project achieve success.

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Credentials

  • Deutsches Sprachdiplom C1
    Bundesrepublik Deutschland
    Apr, 2010
    - Nov, 2024
  • IELTS (8.0)
    British Council
    Dec, 2013
    - Nov, 2024
  • PRINCE2 Foundation
    PRINCE2.com

Experience

    • Germany
    • Advertising Services
    • 1 - 100 Employee
    • Vice President Operations
      • Jul 2022 - Present

      alphin is the one-stop-solution platform for local companies who want to grow their business by automating their customer lifecycle management in the most easy and efficient way. • Department supervision - led a team of 25+ marketing managers spread across the functions - social media, photography creatives, performance marketing, influencer relations• Margin and P&L responsibility - drove efficiency and resource allocation• Operational and process responsibility - monitored closely customer satisfaction (NPS scores, customer complaints, etc)• Strategic planning and technical projects - acted as a project manager during internal migration and further scoping of own software solutions Show less

    • Head of Finance and Business Analytics
      • Aug 2019 - Jul 2022

      We have succesfully closed a €6M funding round in July 2022.What my team and I do: • Forecasts & number chrunching - constant evaluation of the business model, ad-hoc analyzes for sales, operations, customer success teams• Reporting & KPIs - monthly reporting and investor deck, funding rounds preparation• Impulse generator & change driver - design of process optimization and organizational measures• Finance function supervisor - team leader of the finance team & managing relationships to external accountants, auditors, bank, payment providers, debt collection agencies etc. Show less

    • Corporate Business Development Manager
      • Feb 2019 - Jul 2019

    • Germany
    • Technology, Information and Internet
    • 200 - 300 Employee
    • Head Of Market Development | Sales & Inlife Strategy
      • Apr 2018 - Dec 2018

      • Project Mgmt – Introduction of Net Promoter Score for our 20K Partner Restaurants, Integration of Intercom (Live Chat) into all B2B products and its adoption by the global OPS teams in 11 markets; DocuSign (Digital Contract Solution) and its full adoption by the global Sales Teams• Strategic Partnership Campaigns – Instagram, WeChat, OpenRice, New Bookings Widget• Strategic Initiatives – New product pricing schemes for a revenue boost & a customer retention

    • Head Of Billing & Payment | Finance
      • Aug 2015 - Mar 2018

      • Supervision of the B&P team (8 team members), • Product Owner of the Billrun API• Financial Reporting & Targets setting – subsidiary & consolidated levelProject (Co-)Owner:• Negotiated a contract with an external debt collector, led the operational set up • Automatic and continuous integration of payment data into SalesForce• Internal automatic reminder system• Switch to e-invoicing, removal of the paper invoices• Integration of a credit card payment provider into the business center Show less

    • Netherlands
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Research Analyst
      • Jan 2015 - Jun 2015

    • Germany
    • Technology, Information and Internet
    • 1 - 100 Employee
    • Financial Controller
      • Sep 2013 - Dec 2014

    • Spain
    • Hospitality
    • 1 - 100 Employee
    • Working Student Accounting
      • Oct 2011 - Aug 2013

    • Canada
    • Accounting
    • 700 & Above Employee
    • Audit Intern
      • Sep 2012 - Oct 2012

Education

  • Rome Business School
    Master of Business Administration - MBA, MBA
    2021 - 2022
  • Universiteit van Amsterdam
    Master of Science - MS, Business Economics Finance
    2014 - 2015
  • Freie Universität Berlin
    Bachelor of Science (B.Sc.), Business Administration and Management, General
    2010 - 2013

Community

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