Experience

The Assistance Fund (TAF)

• United States
• Non-profit Organizations
• 1 - 100 Employee

• Patient Advocate

  • Feb 2023 - Present



iCoreConnect (NASDAQ: ICCT)

• United States
• Software Development
• 1 - 100 Employee

• Software Implementation Specialist

  • Sep 2021 - Feb 2023

  Winter Garden, Florida, United States As a Software Implementation Specialist, I've had the privilege of working closely with healthcare practices to seamlessly integrate e-prescription solutions. My role encompasses not only the technical aspects of implementation but also the critical task of nurturing customer relationships and ensuring their success with our software. I thrive in fostering strong partnerships with healthcare practices to optimize their workflows, enhance patient care, and drive efficiency in the digital age.



J.P. Morgan

• United States
• Financial Services
• 700 & Above Employee

• Credit Card Specialist/Team Lead

  • Sep 2020 - Aug 2021

  Heathrow, Florida, United States As a Credit Card Specialist at Chase, I played a vital role in managing inbound and outbound requests related to pending credit requests, assigning credit, and welcoming new customers to the Chase community. I efficiently handled inquiries from existing customers regarding any credit actions, making informed credit decisions based on presented information. Additionally, I had the privilege of leading the Card Culture committee, overseeing events and culture-based education initiatives. My… Show more As a Credit Card Specialist at Chase, I played a vital role in managing inbound and outbound requests related to pending credit requests, assigning credit, and welcoming new customers to the Chase community. I efficiently handled inquiries from existing customers regarding any credit actions, making informed credit decisions based on presented information. Additionally, I had the privilege of leading the Card Culture committee, overseeing events and culture-based education initiatives. My dedication to customer satisfaction and fostering a positive work culture contributed to the success of our team and organization. Show less



Orlando Health

• United States
• Hospitals and Health Care
• 700 & Above Employee

• Administrative Assistant

  • Feb 2018 - Aug 2020

  Altamonte Springs, Florida As a Scheduling and Referral Coordinator for the Diabetes Education and Nutrition Program, I played a pivotal role in ensuring seamless patient care. My responsibilities included receiving and contacting referrals, booking appointments for consultations and follow-ups, and maintaining clear communication with healthcare providers regarding referral changes and scheduling conflicts. I also managed the efficient handling of patient charts through faxing and scanning. My commitment to coordination… Show more As a Scheduling and Referral Coordinator for the Diabetes Education and Nutrition Program, I played a pivotal role in ensuring seamless patient care. My responsibilities included receiving and contacting referrals, booking appointments for consultations and follow-ups, and maintaining clear communication with healthcare providers regarding referral changes and scheduling conflicts. I also managed the efficient handling of patient charts through faxing and scanning. My commitment to coordination and communication contributed to the success of the program and the well-being of patients. Show less



Advanced Dermatology and Cosmetic Surgery

• Patient Scheduling

  • Sep 2016 - Jan 2018

  Maitland, Florida In my role as a Patient Scheduler at an inbound medical call center, I played a crucial part in ensuring efficient healthcare operations. I successfully managed over 200 calls daily, booking appointments for consultations, surgeries, and regular visits, averaging 100 appointments per day. I maintained clear communication with healthcare providers regarding preparational changes, expertly handled scheduling conflicts, and addressed patient concerns while upholding professionalism and composure… Show more In my role as a Patient Scheduler at an inbound medical call center, I played a crucial part in ensuring efficient healthcare operations. I successfully managed over 200 calls daily, booking appointments for consultations, surgeries, and regular visits, averaging 100 appointments per day. I maintained clear communication with healthcare providers regarding preparational changes, expertly handled scheduling conflicts, and addressed patient concerns while upholding professionalism and composure. Additionally, I oversaw mailing and database management for more than 200 offices, contributing to the seamless flow of medical information. Show less



Premier Sotheby's International Realty

• United States
• Real Estate
• 700 & Above Employee

• Administrative Assistant

  • Oct 2015 - Sep 2016

  Lake Mary, Florida, United States As an Assistant to the Owner at Stirling Sotheby’s International Realty, I excelled in managing schedules, communications, and office organization. I coordinated meetings and travel, maintained a cheerful and professional presence with clients, developed streamlined filing systems, handled correspondence, and managed databases. Additionally, I served as a primary point of contact for vendors and clients. My role sharpened my organizational and communication skills, making me a valuable asset in… Show more As an Assistant to the Owner at Stirling Sotheby’s International Realty, I excelled in managing schedules, communications, and office organization. I coordinated meetings and travel, maintained a cheerful and professional presence with clients, developed streamlined filing systems, handled correspondence, and managed databases. Additionally, I served as a primary point of contact for vendors and clients. My role sharpened my organizational and communication skills, making me a valuable asset in any professional setting. Show less