Quality Assurance Technician

• Mar 2023 - Present

Quality Assurance Specialist

• Jun 2022 - Oct 2022

Quality Control Technician

• May 2021 - Jun 2022

Transfer Credit Evaluator

• Aug 2019 - Feb 2021

Admissions Counselor

• Aug 2017 - Feb 2021

Represent the university at secondary schools, community colleges, and various college fairs in-state and out-state. Assist with the development of enrollment marketing publications and communications including letters, brochures, and electronic mail. Present information about the benefits of an education from the department, college or area being represented at onsite locations and to on-campus visitors. Communicate with prospective students, parents and community through appointment… Show more Represent the university at secondary schools, community colleges, and various college fairs in-state and out-state. Assist with the development of enrollment marketing publications and communications including letters, brochures, and electronic mail. Present information about the benefits of an education from the department, college or area being represented at onsite locations and to on-campus visitors. Communicate with prospective students, parents and community through appointment, telephone, email and other materials. Admit, reject, and waitlist students. Complete Certificates of Advance Standings and equivalency for transfer students. Campus Tour Coordinator for the Office of Undergraduate Admissions and Athletics.

Office Assistant

• Aug 2015 - May 2017

Answer telephone and in-person inquiries to for the office of admissions. Disperse incoming mail to correct recipients throughout the office. Represent admissions office at campus events and fielded questions from prospective students regarding processes and requirements. Greet all visitors to admissions office and directed inquiries to appropriate person. Prepare mass mailings to students and prospective students. Log, scan, and file application documents and assist processors with on-site… Show more Answer telephone and in-person inquiries to for the office of admissions. Disperse incoming mail to correct recipients throughout the office. Represent admissions office at campus events and fielded questions from prospective students regarding processes and requirements. Greet all visitors to admissions office and directed inquiries to appropriate person. Prepare mass mailings to students and prospective students. Log, scan, and file application documents and assist processors with on-site admissions for inquiries. Show less Answer telephone and in-person inquiries to for the office of admissions. Disperse incoming mail to correct recipients throughout the office. Represent admissions office at campus events and fielded questions from prospective students regarding processes and requirements. Greet all visitors to admissions office and directed inquiries to appropriate person. Prepare mass mailings to students and prospective students. Log, scan, and file application documents and assist processors with on-site… Show more Answer telephone and in-person inquiries to for the office of admissions. Disperse incoming mail to correct recipients throughout the office. Represent admissions office at campus events and fielded questions from prospective students regarding processes and requirements. Greet all visitors to admissions office and directed inquiries to appropriate person. Prepare mass mailings to students and prospective students. Log, scan, and file application documents and assist processors with on-site admissions for inquiries. Show less

Customer Service Cashier

• Jul 2007 - Jan 2014

Provided continuous attention to customer needs; greet, assist, and thank customers in a prompt, courteous and friendly manner. Listen to and appropriately addressed customer concerns to management with a positive attitude. Managed lane according to service standards. Informed customers of promotions as prompted by company and store management. Properly record sales through the scanning system; operate cashiering equipment accurately and efficiently recognizing all forms of tender and providing… Show more Provided continuous attention to customer needs; greet, assist, and thank customers in a prompt, courteous and friendly manner. Listen to and appropriately addressed customer concerns to management with a positive attitude. Managed lane according to service standards. Informed customers of promotions as prompted by company and store management. Properly record sales through the scanning system; operate cashiering equipment accurately and efficiently recognizing all forms of tender and providing the correct change when appropriate. Assist in training new cashiers. Show less Provided continuous attention to customer needs; greet, assist, and thank customers in a prompt, courteous and friendly manner. Listen to and appropriately addressed customer concerns to management with a positive attitude. Managed lane according to service standards. Informed customers of promotions as prompted by company and store management. Properly record sales through the scanning system; operate cashiering equipment accurately and efficiently recognizing all forms of tender and providing… Show more Provided continuous attention to customer needs; greet, assist, and thank customers in a prompt, courteous and friendly manner. Listen to and appropriately addressed customer concerns to management with a positive attitude. Managed lane according to service standards. Informed customers of promotions as prompted by company and store management. Properly record sales through the scanning system; operate cashiering equipment accurately and efficiently recognizing all forms of tender and providing the correct change when appropriate. Assist in training new cashiers. Show less