Experience

Cloud Dentistry

• Technology, Information and Internet
• 100 - 200 Employee

• Certified Dental Assistant

  • Jan 2021 - Present



A Smile 4U

• United States
• Dentists
• 1 - 100 Employee

• Dental Assistant

  • Nov 2020 - Jan 2021

• Dental Assistant

  • Jul 2020 - Dec 2020



Rome News Tribune

• Customer Service Representative

  • Feb 2019 - Mar 2020



Momentum

• United States
• Telecommunications
• 300 - 400 Employee

• Tech Support Specialist

  • Jul 2018 - Mar 2019

  Provided technical support to computer system users. Answers user questions and resolves computer issues via telephone. Responsibilities included troubleshooting computer software and email issues, Installing applications and performing software configuration for end users. Provided technical support to computer system users. Answers user questions and resolves computer issues via telephone. Responsibilities included troubleshooting computer software and email issues, Installing applications and performing software configuration for end users.



SYKES

• United States
• Outsourcing and Offshoring Consulting
• 700 & Above Employee

• Customer Service Representative

  • Nov 2017 - Jul 2018

  Call center based CSR services for Frontier Internet Services, promptly identifying customer concerns providing appropriate support via phone; Duties included recording new orders, account updates/cancellations, payment collection and addressing billing inquiries. Escalated advanced customer issues, store inventory needs and requirements to supervisors Call center based CSR services for Frontier Internet Services, promptly identifying customer concerns providing appropriate support via phone; Duties included recording new orders, account updates/cancellations, payment collection and addressing billing inquiries. Escalated advanced customer issues, store inventory needs and requirements to supervisors