Experience

Velindre Cancer Charity

• United Kingdom
• Non-profit Organization Management
• 1 - 100 Employee

• Fundraising Support Officer

  • Jan 2020 - Present



National Youth Arts Wales

• United Kingdom
• Performing Arts
• 1 - 100 Employee

• Assistant Producer

  • Oct 2017 - Sep 2019



WJEC / CBAC

• United Kingdom
• Education
• 200 - 300 Employee

• National Youth Arts Wales Administrative Assistant

  • Dec 2007 - Oct 2017

  Responsible for providing support-hub, providing administrative and clerical support to NYAW and its associated groups and programmes including scheduling auditions, residential courses, workshops, events and concert programmes throughout Wales and abroad. Summary of main duties / responsibilities: Supporting the effective and efficient delivery of all NYAW services, activities and events Acting as first point of contact for NYAW via telephone and e-mail, and dealing with general telephone and e-mail enquiries; dealing with general telephone enquiries to the Unit, ensuring the telephone is answered promptly and efficiently and passing on calls requiring further information to appropriate staff within the Unit. Welcoming visitors to the building Collecting, collating and presenting annual statistical data for NYAW Arranging and servicing meetings of the NYAW Steering Group and Advisory Panels; arranging and servicing internal meetings of the NYAW team and joint WJEC/Ty Cerdd team meetings Providing support for documents/reports that require more complex layouts, with statistical data/evidence and/or mail merge via Access or Excel Maintaining links with stakeholders via social-media networks, appropriate website and NYAW web pages Attending NYAW events Day-today duties include: collection and opening of mail, general word-processing and formatting tasks (Word), drafting responses to general correspondence and other drafting work as required. Maintaining, manipulating and developing the central NYAW databases via Access and Excel. Assisting with arrangements or meetings, conferences, travel and accommodation. General filing (electronic/paper) Raising invoices for student fees and liaising with finance officer to ensure payment Liaising and co-operating with other members of the Youth Arts Team on areas of mutual interest and responsibility



TyCerdd

• Wales Millenium Centre, Cardiff Bay

• Administrator, Librarian and Bandstand Co-ordinator

  • Mar 2003 - Dec 2007

  Administrator for Welsh Amateur Music Federation and National Youth Arts Wales, Librarian and Sunday Bandstand foyer programmer at WMC. Duties included: General Administration and Receptionist. Maintaining a good relations between the Welsh Amateur Music Federation (WAMF) and its 400 music member societies and processing application forms and any grants awarded. Supporting the administrative work of the National Youth Arts Wales (NYAW) to ensure the smooth running of residential courses. Maintaining databases and spread sheets of information including mailing lists of members of NYAW constituent ensembles and collating statistics to show how the NYAW ensembles are represented by students from each Unitary Authority. Direct mailing informing schools across Wales and other relevant bodies of the activities undertaken by Tŷ Cerdd. Programming performances by instrumental ensembles in the Wales Millennium Centre Foyer as part of the on going Sunday afternoon ‘Bandstand’ series (including appearances by foreign touring performers). Maintaining a music library, arranging the delivery/collection of items and fees Attending meetings with colleagues and other relevant parties on a regular basis. Representing Tŷ Cerdd in the public eye at events such as the Eisteddfod Genedlaethol Cymru, the Senedd (National Assembly for Wales), and BBC ‘Proms in the Park’ along with regular work on stands at concerts outside normal office hours.



Ryburn Toyota

• Newport, United Kingdom

• Front Desk Receptionist

  • 2000 - 2003

  Customer facing role Extensive telephone work Using the HPI system General administration: typing of letters, photocopying etc Duties include: warmly welcoming customers, colleagues and VIPs to the dealership and directing them in an attentive, helpful and welcoming manner, answering incoming calls and professionally directing them to the relevant department. Maintaining the showroom’s point of sale material, handling incoming and outgoing post, plus other front of house / customer service duties such as ensuring the seating area and supplies were stocked up.