Experience

Seated
• Australia
• Retail
• 1 - 100 Employee
• Fan Experience Operations

  • Aug 2021 - Present


City Winery

• United States
• Entertainment Providers
• 200 - 300 Employee

• Venue Manager & Assistant Talent Buyer

  • Sep 2018 - Mar 2021

  • Develop & review contracts and artist advances• Create settlement documents based on the deal • Book artist• providing next level artist hospitality• Provide artist with payment upon completion of the concert

• Box Office Supervisor

  • Oct 2016 - Sep 2018

  - Developed and managed events including GZA, Fantasia, Bilal, Hot Tuna, Bruce Cockbrun, and many more.- Manage event sales from $1,500-$35,000. Analyze and summarize attendance and activity in daily management report. - Prepare stage, audience area, and box office for nightly performances. Work with stage managers and tech to ensure a safe backstage environment. Inform audience about shows, community events, and safety procedures.- Supervise a staff of 15-20 people. Hire, train and schedule part-time box office staff with an emphasis on superior guest service. Communicate with ticket holders, ushers, security, patron services, etc. regarding ticketing information. Utilize Magento customer account database and ticketing platform. - Assist up to 300-400 patrons in finding seating and accommodating individuals with special needs. Solve any and all patron or staff issues quickly and professionally with minimal guidance. Show less



Zaxby's Franchising LLC

• Restaurants
• 700 & Above Employee

• Community Relations Coordinator

  • Sep 2015 - May 2016

  ● Collaboratively developed, organized, executed over 20 community events with over 30 people on average focusing on specific target audiences and key priorities within strict deadlines. Events included, 5k(s), Taste of Marietta, spirit nights for schools raising between $5,000-$8,000. ● Market and promote programs to the surrounding community and targeted demographics. Track event traffic per event and prepare month-end report of field activity. Improved event effectiveness by widening community partnerships, establishing critical measures of success and compiling participant databases using Microsoft Word and Excel. Show less



Chick-fil-A-Franchise

• United States
• Restaurants
• 700 & Above Employee

• Team Leadeer

  • Jun 2011 - Sep 2015

  ● Worked with the Owner/Operator, as part of a high-performance leadership team, to execute our business strategy. Achieved strategic, annual business results through focus and action on tactical monthly and quarterly objectives and tasks. ● Maintained a positive working relationship and treated all employees with respect while providing them with direction and feedback. Mentored and guided employees ensuring all were trained in product knowledge and capable of performing assigned duties. Show less



Atlanta Dream WNBA

• United States
• Spectator Sports
• 1 - 100 Employee

• Business Operations Intern

  • May 2015 - Aug 2015

  • Coordinate and manage events • Contact Sponsors, Speakers, special guest for events • Update apps, social media, e-mail list, newsletter • Manage merchandise inventory, provided new merchandise ideas, sales reports Facilitate games, and in-house game events • Coordinate and manage events • Contact Sponsors, Speakers, special guest for events • Update apps, social media, e-mail list, newsletter • Manage merchandise inventory, provided new merchandise ideas, sales reports Facilitate games, and in-house game events